NEOTECH
HP PAVILION 15-ER0125OD Laptop - 11th Gen i5-1135G7, 8GB, 256GB SSD, 15.6" HD Touch X360
HP PAVILION 15-ER0125OD Laptop - 11th Gen i5-1135G7, 8GB, 256GB SSD, 15.6" HD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock efficient and flexible computing with the HP Pavilion 15-ER0125OD. This 15.6" HD Touch X360 laptop, powered by an Intel i5-1135G7 and 8GB RAM, delivers a responsive experience in a versatile design for work, play, and everything in between.
Overview:
The HP Pavilion 15-ER0125OD Laptop is crafted for users who need a multi-functional device that adapts to their lifestyle. With its convertible design, robust processing power, and touchscreen capability, it is ideal for dynamic users ranging from students to professionals.
Product Description:
The HP Pavilion 15-ER0125OD features the 11th Generation Intel Core i5-1135G7 processor, which provides a strong base for productivity and entertainment. 8GB of RAM facilitates smooth multitasking, and the 256GB SSD ensures quick boot and load times, enhancing overall system efficiency. The 15.6-inch HD touchscreen supports intuitive interactions and vivid visuals, complemented by the ability to rotate 360 degrees for use in laptop, tent, stand, and tablet modes. This flexibility is perfect for presentations, media consumption, and collaborative projects.
Key Features:
- CPU: 11th Gen Intel Core i5-1135G7, perfect for demanding applications.
- Memory: 8GB RAM, allowing for efficient multitasking.
- Storage: 256GB SSD, providing fast data access and reliable storage.
- Display: 15.6-inch HD Touchscreen, offering crisp visuals and versatile use.
- Convertible Design: X360 hinge allows easy transitions between four modes.
- Portability: Slim and light, making it easy to carry and use anywhere.
Product Quality and Performance:
The HP Pavilion 15-ER0125OD is designed with durability and performance in mind. It features a sturdy build that can withstand the rigors of daily use, and its advanced cooling system ensures it remains cool and quiet, even during extended use sessions.
Specifications:
- Dimensions: 358 x 242 x 19.9 mm
- Weight: Approx. 1.92 kg
- Operating System: Windows 10 Home
- Battery Life: Up to 7 hours of mixed usage
Purpose of Use:
This laptop is excellent for anyone needing a versatile tool for work, school, or entertainment, offering capabilities that support a range of activities from business applications to creative projects.
How to Use:
Utilize the laptop in various modes to suit your activity: traditional for typing, tent for viewing, stand for interactions, and tablet for on-the-go usage. Make the most of Windows 10 features to boost your productivity.
Supported Applications:
Runs a variety of applications smoothly, from Microsoft Office suite to Adobe Photoshop, and supports light gaming and streaming services.
Benefits & Compatibility:
- Flexible Usage: Adapts to multiple environments with its convertible design.
- Interactive Touchscreen: Enhances user experience with intuitive navigation.
- Efficient Performance: Handles everyday tasks with speed and responsiveness.
Warranty and FAQs:
Includes a one-year standard warranty with options for extended coverage. Explore our FAQ section for additional support and warranty details.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP Pavilion 15-ER0125OD today and enjoy our fast delivery services across the UAE.
Best Price Guarantee:
We offer competitive pricing on the HP Pavilion 15-ER0125OD. Found a lower price elsewhere? We'll match it.
After Sales Support:
Our dedicated support team is available to assist with any issues, ensuring a satisfactory user experience.
Request for Customer Reviews and Testimonials:
We encourage you to leave a review sharing your experience with the HP Pavilion 15-ER0125OD to help us improve and assist other customers in their decision-making process.
Stock Availability:
Please contact us directly to verify the current stock status of the HP Pavilion 15-ER0125OD before placing your order.
Get in Touch:
For more detailed information or assistance with the HP Pavilion 15-ER0125OD, please contact our customer service team.
Disclaimer:
All details regarding the HP Pavilion 15-ER0125OD are provided for general informational purposes only and are subject to change without notice. Confirm specifics with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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