NEO Digital
HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i7-1265U, 16GB, 256GB SSD, 13.5" WUXGA Touch X360 Pen
HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i7-1265U, 16GB, 256GB SSD, 13.5" WUXGA Touch X360 Pen
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
touch capability, and a stylus pen. Perfect for professionals who demand flexibility and performance. Shop now at NEOTECH!
Overview:
The HP Elite Dragonfly Mobile Workstation offers unparalleled versatility for professionals on the go. This high-performance laptop features a 12th Gen Intel Core i7-1265U processor, 16GB of RAM, and a 256GB SSD. With its 13.5-inch WUXGA touchscreen and X360 pen, it's designed to adapt to any work style, whether at the office, at home, or on the move.
Product Description:
The HP Elite Dragonfly redefines what you can expect from a mobile workstation. Its 360-degree hinge and WUXGA (1920x1280) touchscreen allow for multiple modes of use, making it perfect for presentations, note-taking, and more. The included stylus pen enhances precision in creative tasks and note-taking, while the robust specs ensure smooth handling of all your computing needs.
Key Features:
- Powerful Intel Processor: 12th Gen Intel Core i7-1265U provides top-tier performance for multitasking and demanding software.
- Dynamic Display: 13.5-inch WUXGA touchscreen offers vivid visuals and versatile interaction with X360 flexibility.
- X360 Pen Included: Enhance your productivity with precise input for drawing, writing, and navigating.
- Portable Design: Lightweight and compact, perfect for mobile professionals.
- Robust Memory and Storage: 16GB of RAM and a 256GB SSD facilitate rapid data access and efficient operation.
Product Quality and Performance:
Constructed with premium materials, the HP Elite Dragonfly is both durable and stylish. Its performance is optimized for business applications, creative tasks, and communication, ensuring that professionals can work effectively regardless of location.
Specifications:
- Processor: Intel Core i7-1265U (12th Gen)
- Memory: 16GB DDR4
- Storage: 256GB PCIe NVMe SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 13.5-inch WUXGA (1920x1280) Touchscreen
- Operating System: Windows 11 Pro
Purpose of Use:
This workstation is ideal for professionals in fields like design, engineering, business management, or any role that benefits from a portable and versatile computing solution. It's particularly suited for those who frequently transition between typing, touch, and pen-based inputs.
How to Use:
Leverage the flexibility of the HP Elite Dragonfly by using it in various modes: as a traditional laptop for typing, a tablet for drawing or taking notes with the stylus, or in tent mode for presentations. Utilize Windows 11 features to maximize productivity and enhance collaboration.
Supported OS/Application/Industries:
Windows 11 Pro supports a wide array of business and creative applications, ensuring compatibility with industry standards in software development, graphic design, content creation, and more.
Benefits & Compatibility:
The Elite Dragonfly's X360 design and pen capability offer significant benefits for creativity and efficiency, providing a seamless experience that adapts to your workflow. Its comprehensive connectivity options ensure it works well in any professional setting.
Warranty and FAQs:
Includes a standard manufacturer's warranty. For more detailed support and FAQs, visit the NEOTECH website or contact our customer service directly.
Packaging/Weight/Dimension:
Weight: Approximately 1.1 kg Dimensions: 29.82 x 22.05 x 1.61 cm Packaging: Includes the laptop, stylus pen, power adapter, and user documentation.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP Elite Dragonfly from NEOTECH and enjoy fast, reliable delivery across the UAE. Perfect for professionals seeking a flexible, high-performance computing solution.
Best Price Guarantee:
NEOTECH offers competitive pricing for the HP Elite Dragonfly. If you find a lower price elsewhere, we'll match it to ensure you receive the best value for your investment.
After Sales Support:
Our expert team is ready to assist with any setup or performance issues related to the HP Elite Dragonfly. Contact us for exceptional customer service and support.
Request for Customer Reviews and Testimonials:
We value your feedback on the HP Elite Dragonfly. Sharing your experience helps us improve our products and services and assists other customers in making informed decisions.
Stock Availability:
Please verify the stock availability of the HP Elite Dragonfly with NEOTECH before placing your order to ensure timely delivery.
Get in Touch:
For more information about the HP Elite Dragonfly or any other inquiries, please contact our team of experts. We are here to help you find the best solutions for your professional needs.
Disclaimer:
All information regarding the HP Elite Dragonfly on NEOTECH’s website is for informational purposes only and subject to change without notice. Images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase, as specifications and prices are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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