NEOTECH
MIND Hospital health card bus ticket supermarket discount card
MIND Hospital health card bus ticket supermarket discount card
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your daily activities with MIND’s versatile smart card, serving as a hospital health card, bus ticket, and supermarket discount card. Enhance convenience and savings with one integrated solution.
Overview:
MIND's innovative multi-purpose smart card combines functionality for healthcare, public transit, and retail promotions into one convenient package. This smart card simplifies access to medical services, facilitates public transport, and unlocks discounts at participating supermarkets, making it an essential tool for daily life.
Product Description:
The MIND Multi-Purpose Smart Card is designed to support a wide range of services, including healthcare record access, bus fare payment, and retail discount benefits. It uses advanced technology to store relevant data securely and provides quick access to various facilities with a single tap. Customizable and secure, it is an ideal solution for enhancing user convenience and efficiency.
Key Features:
- Versatile Use: Functions as a hospital health card, bus ticket, and supermarket discount card.
- High Security: Features secure encryption to protect personal and financial information.
- Customizable: Can be tailored with the branding and specific requirements of healthcare providers, transit authorities, and retailers.
- Convenient and Portable: Reduces the need to carry multiple cards.
- Eco-Friendly: Promotes a reduction in plastic use by combining multiple functions into one card.
Product Quality and Performance:
Made from durable PVC or Eco-friendly materials, this smart card withstands daily wear and tear while maintaining its functionality. It is compatible with standard card readers and can be quickly updated as needed without physical contact, thanks to NFC technology.
Specifications:
- Material: High-quality PVC or an Eco-friendly alternative
- Technology: RFID, NFC, or magnetic stripe based on client needs
- Size: Standard credit card dimensions (85.60 x 53.98 mm)
- Thickness: Typically 0.76 mm (CR80), available in various thicknesses
Purpose of Use:
- Healthcare: Stores health records and facilitates access to medical facilities.
- Public Transit: Acts as a reloadable bus fare card.
- Retail: Provides discounts at participating supermarkets, enhancing customer loyalty.
How to Use:
- Healthcare Access: Present the card at hospital or clinic receptions to access health records.
- Bus Fare Payment: Tap the card on bus card readers to pay for transit.
- Supermarket Discounts: Use at checkout in supermarkets to apply available discounts.
Benefits & Compatibility:
- Enhanced Efficiency: Saves time with one card for multiple purposes.
- Increased Convenience: Simplifies everyday transactions and access.
- User Engagement: Encourages regular use, benefiting service providers and users alike with streamlined operations and rewards.
Warranty and FAQs:
Includes a standard warranty that covers defects in materials and workmanship. FAQs available on our website provide additional information on card use, benefits, and how to manage the card's features.
Packaging/Weight/Dimension:
Cards are securely packaged to ensure integrity during delivery. Bulk orders are compactly packed to minimize environmental impact and shipping costs.
Shop Today & Receive Your Delivery:
Take advantage of our efficient production and delivery system to quickly receive your MIND Multi-Purpose Smart Cards, ready for immediate distribution and use.
Best Price Guarantee:
MIND is dedicated to offering the best prices for our multi-functional smart cards. If you find a lower price for a similar product, we promise to match it.
After Sales Support:
Our customer service team is on hand to assist with any setup issues, questions, or further customizations, ensuring you get the most out of your smart cards.
Request for Customer Reviews and Testimonials:
We value customer feedback and encourage users to share their experiences with our multi-purpose smart cards to help us improve and assist others in making informed decisions.
Stock Availability:
Please contact us directly to verify stock availability and ensure we can meet your needs promptly and efficiently.
Get in Touch:
For more detailed information or to discuss specific requirements for your multi-purpose card project, please contact our expert team. We are ready to help you streamline your services and provide an effective, integrated card solution.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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