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NEOTECH

HOP-E300 Connect to Android Phone Mobile Handheld Small Mini 80mm Receipt Thermal Printer

HOP-E300 Connect to Android Phone Mobile Handheld Small Mini 80mm Receipt Thermal Printer

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Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the convenience of mobile printing with the HOP-E300 Mini 80mm Receipt Thermal Printer. Handheld and Android-compatible, perfect for on-the-go business needs.


Overview:

The HOP-E300 is a compact and mobile handheld thermal printer designed to meet the demands of on-the-go printing directly from your Android phone. This mini 80mm receipt printer is ideal for field sales, service delivery, and retail environments where space and convenience are paramount.

Product Description:

The HOP-E300 Mini Thermal Printer offers the ultimate solution for mobile printing applications. Its lightweight design and compatibility with Android devices via Bluetooth make it exceptionally convenient for printing receipts, tickets, and invoices directly from a smartphone. With thermal printing technology, this printer ensures high-quality prints without the need for ink cartridges, making it both cost-effective and reliable for businesses that require mobility.

Key Features:

  • Compact and Lightweight: Easy to carry and operate with one hand.
  • Android Compatibility: Connects seamlessly to Android devices via Bluetooth for quick setup and hassle-free printing.
  • Thermal Printing Technology: Offers efficient and reliable printing without ink, reducing maintenance costs.
  • 80mm Print Width: Suitable for a variety of receipt types, providing clear and readable text and graphics.
  • Durable Battery Life: Equipped with a long-lasting rechargeable battery, perfect for extended use on the field.

Product Quality and Performance:

The HOP-E300 is built to perform in fast-paced environments. It features a durable construction that can withstand daily wear and tear while on the move. The printer's thermal print head delivers consistent, sharp prints every time, ensuring your receipts are always easy to read.

Specifications:

  • Print Method: Direct Thermal
  • Print Width: 80mm
  • Connectivity: Bluetooth to Android devices
  • Battery: Rechargeable lithium-ion
  • Dimensions: Compact for mobility and ease of use

Purpose of Use:

This printer is perfect for mobile vendors, delivery services, and anyone who needs to produce receipts or tickets directly from a mobile device while in the field. Its portability also makes it an excellent choice for exhibitions, trade shows, or anywhere space and convenience are critical.

How to Use:

Charge the printer, pair it with your Android device via Bluetooth, load the thermal paper, and you are ready to print. The device is designed for straightforward operation, allowing you to print with just a few taps on your smartphone.

Supported Applications/Industries:

Ideal for industries such as hospitality, retail, logistics, and any sector requiring mobile point of sale solutions. It supports various applications that facilitate mobile transactions and customer engagement.

Benefits & Compatibility:

  • Enhanced Mobility: Allows you to print receipts anywhere, directly from your smartphone.
  • Reduced Operational Costs: No ink or toner needed, thanks to thermal technology.
  • Quick and Easy Setup: Minimal configuration required, facilitating immediate use.

Warranty and FAQs:

Comes with a one-year manufacturer warranty covering defects. For additional support, our FAQ section provides insights on setup, maintenance, and troubleshooting.

Packaging/Weight/Dimension:

Packaged to ensure protection during transit. The packaging includes the printer, a USB charging cable, and a roll of thermal paper. Dimensions and weight details are available on our product page.

Shop Today & Experience Flexible Printing:

Purchase the HOP-E300 Mini Thermal Printer today and start enjoying the flexibility of mobile printing. Available for fast delivery.

Best Price Guarantee:

We're committed to offering you the best price. If you find this model cheaper elsewhere, we'll match the price.

After Sales Support:

Our dedicated customer service team is ready to assist with any questions or issues, ensuring a seamless experience from purchase to daily operation.

Request for Customer Reviews and Testimonials:

We appreciate your feedback! Sharing your experience with the HOP-E300 can help us improve and assist other customers in choosing the right mobile printing solution.

Stock Availability:

Check with us directly to verify the availability of the HOP-E300 and ensure prompt delivery.

Get in Touch:

For more information or specific inquiries, please contact our customer service team. We are here to ensure your satisfaction with our products and services.

Disclaimer:

All product information is for general purposes only and may change without notice. While we strive to provide accurate and up-to-date information, we cannot guarantee the completeness or accuracy of the information provided. Verify specifications with our sales team before making a purchase. Product images are for illustration purposes only, and the actual product may vary

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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