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NEOTECH

Zebra ZC10L ID Card Printer ZC10L-00Q00US00

Zebra ZC10L ID Card Printer ZC10L-00Q00US00

Regular price Dhs. 34,950.00 AED
Regular price Dhs. 35,050.00 AED Sale price Dhs. 34,950.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Zebra ZC10L ID Card Printer, model ZC10L-00Q00US00, is specifically designed for creating large-format, full-color credentials for events and conferences. This powerful printer allows organizations to produce bespoke badges and ID cards on demand, providing total control over the printing process and eliminating the waste and inconvenience associated with pre-printed bulk orders.

Key Features

  • Large Format Printing: Capable of printing full-color cards at a size of 3.5 x 5.5 inches, perfect for event badges that need to make a visual impact.
  • High-Quality Output: Delivers edge-to-edge printing with photo-quality images, ensuring that each badge is both professional in appearance and highly durable.
  • On-Demand Printing: Offers the flexibility to print exactly what you need, right when you need it, ideal for last-minute changes to attendee information or schedule adjustments.
  • Easy Integration: Comes equipped with a simple, intuitive interface and connectivity options that include USB and Ethernet, making it easy to incorporate into existing event management systems.

Product Quality and Performance

  • Speed and Efficiency: Prints cards quickly, allowing for the production of hundreds of cards per day, which is essential for large events.
  • Robust Design: Built to withstand the rigors of on-site event use, ensuring reliable operation when it’s needed most.

Specifications

  • Print Technology: Direct-to-card dye sublimation.
  • Print Resolution: 300 dpi, producing sharp and clear images.
  • Connectivity: USB and Ethernet for easy connection to computers and networks.
  • Media Handling: Supports large-format cards specifically designed for the ZC10L printer.

Purpose of Use

Ideal for event organizers and corporations that host conferences, trade shows, sporting events, and music festivals, where immediate issuance of personalized ID cards and badges is required.

How to Use

  • Setup: Connect the printer to a computer via USB or Ethernet. Install the necessary drivers and software from Zebra.
  • Operation: Design the badges using the provided software or a compatible third-party application. Load the card media into the printer and begin printing directly from your computer.

Supported OS/Application/Industries

  • System Compatibility: Compatible with Windows operating systems, ensuring it can be used with a wide range of event management software solutions.

Benefits & Compatibility

  • Customization: Enables complete customization of badges, including color, text, and graphics, to enhance the attendee experience.
  • Cost-Effective: Reduces costs associated with pre-printing and potential waste, as badges are printed only as needed.

Warranty and FAQs

  • Warranty: Includes a standard manufacturer's warranty, which covers repairs and maintenance.
  • FAQs: NEO Digital’s website offers an extensive FAQ section to assist users with setup, usage, and maintenance of the printer.

Delivery Services (UAE)

  • Reliable Delivery: NEO Digital provides fast and secure delivery across the UAE, ensuring that organizations can depend on having their printer ready for upcoming events.

After Sales Support

  • Comprehensive Support: Dedicated support team available to assist with any technical issues or questions about operating the printer.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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