NEOTECH
Custom SR100NM Barcode Scanner USB Stand kit
Custom SR100NM Barcode Scanner USB Stand kit
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction
The Custom SR100NM Barcode Scanner USB Stand Kit is a comprehensive solution designed for efficient and reliable barcode scanning. This kit combines the high-performance SR100NM barcode scanner with a convenient USB stand, offering a hands-free scanning option ideal for various industries including retail, healthcare, logistics, and more.
Key Features
- High-Performance Scanning: The SR100NM delivers fast and accurate scanning of 1D and 2D barcodes, enhancing operational efficiency.
- Hands-Free Operation: The included USB stand enables hands-free scanning, improving productivity and reducing strain.
- Ergonomic Design: Lightweight and comfortable to hold, designed for extended use without causing discomfort.
- Durable Construction: Built to withstand daily use, ensuring long-term reliability.
- Easy Integration: Plug-and-play setup with USB connectivity for quick and easy integration into existing systems.
Product Quality and Performance
The Custom SR100NM Barcode Scanner USB Stand Kit is designed to provide top-notch performance and durability. Adhering to the highest quality standards, this scanner undergoes rigorous testing to ensure consistent and reliable performance. Whether for high-traffic retail environments or demanding warehouse settings, the SR100NM delivers exceptional scanning capabilities.
Specifications
- Dimensions: 6.4 x 3.2 x 2.6 inches (scanner); 7.2 x 4.3 x 5.1 inches (stand)
- Weight: 6.5 oz (scanner); 10 oz (stand)
- Scanning Technology: High-performance imaging for 1D and 2D barcodes
- Connectivity: USB
- Material Composition: Durable, industrial-grade materials
Purpose of Use
The Custom SR100NM Barcode Scanner USB Stand Kit is designed to streamline various operational processes, making it ideal for environments that require quick and accurate barcode scanning. Whether it's point-of-sale, patient identification, or inventory management, this scanner provides the efficiency and reliability needed to enhance productivity.
How to Use
Using the SR100NM Barcode Scanner USB Stand Kit is straightforward:
- Connect the scanner to your system via USB.
- Power on the device and ensure it is properly configured.
- Place the scanner on the stand for hands-free operation or use it handheld for manual scanning.
- Scan barcodes by positioning them within the scanner’s field of view and pressing the trigger or enabling automatic scanning mode.
For optimal performance, regularly clean the scanner's imaging window and follow the maintenance guidelines provided in the user manual.
Supported OS/Application/Industries
The SR100NM Barcode Scanner USB Stand Kit is compatible with various operating systems, including Windows, macOS, and Linux. It integrates seamlessly with numerous applications across industries such as:
- Retail: Point-of-sale systems, inventory management
- Healthcare: Patient record management, medication tracking
- Logistics: Warehouse management, shipping and receiving
Benefits & Compatibility
The SR100NM Barcode Scanner USB Stand Kit offers numerous benefits, including:
- Enhanced Efficiency: Fast and accurate scanning reduces wait times and improves throughput.
- Hands-Free Convenience: The stand allows for greater mobility and efficiency during scanning tasks.
- Durability: Built to withstand harsh environments, reducing downtime and maintenance costs.
- Wide Compatibility: Works with various operating systems and industry-specific applications.
- Cost-Effective: Low energy consumption and minimal maintenance reduce operational costs.
Warranty and FAQs
We provide a comprehensive one-year warranty covering all manufacturing defects. Our FAQ section addresses common concerns, ensuring users have the information they need for a seamless experience. For any issues, our after-sales support team is available to assist with troubleshooting and RMA procedures if necessary.
Delivery Services (UAE)
We offer reliable and timely delivery services across the UAE, ensuring that your Custom SR100NM Barcode Scanner USB Stand Kit arrives safely and promptly. Our delivery network covers major cities and emirates, reflecting our commitment to excellent service.
After Sales Support
Our dedicated after-sales support team is here to ensure your complete satisfaction with the Custom SR100NM Barcode Scanner USB Stand Kit. We offer comprehensive support to address any issues and provide guidance on optimal use and maintenance.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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