NEO Digital
DELL ALIENWARE M18 R2 (2024) Gaming Laptop - 14th Gen i9-14900HX
DELL ALIENWARE M18 R2 (2024) Gaming Laptop - 14th Gen i9-14900HX
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your gaming with the DELL ALIENWARE M18 R2, equipped with the new 14th Gen Intel i9-14900HX. Experience unparalleled performance and cutting-edge technology for the most intense gaming sessions.
Overview
The DELL ALIENWARE M18 R2 (2024) Gaming Laptop represents the pinnacle of high-performance gaming technology. Designed for serious gamers, this laptop features the powerful 14th Gen Intel i9-14900HX processor, ensuring top-tier performance for the latest and most demanding games.
Product Description
The ALIENWARE M18 R2 is crafted with the most demanding gamers in mind. It features a 14th Gen Intel i9-14900HX processor, known for its hyper-efficient performance in processing and multitasking. The advanced cooling system keeps the laptop at optimal temperatures, ensuring sustained performance during prolonged gaming sessions. The design includes RGB lighting and a robust build, typical of ALIENWARE's commitment to quality and style.
Key Features
- Processor: 14th Gen Intel i9-14900HX, designed for extreme performance and efficiency.
- Graphics: Top-of-the-line GPU options suitable for high-resolution gaming and VR.
- Cooling System: Advanced thermal technology to maintain performance under load.
- Display: Options for high-refresh rate and high-resolution screens, delivering stunning visuals.
- Build: Iconic ALIENWARE design with customizable RGB lighting for a personalized gaming experience.
Product Quality and Performance
The ALIENWARE M18 R2 is engineered with premium materials for durability. It supports the latest gaming technologies, including ray tracing and AI-enhanced graphics, making it future-proof for upcoming gaming titles. The laptop's performance is optimized for both gaming and creative tasks, making it a versatile choice for gamers and professionals alike.
Specifications
- CPU: Intel Core i9-14900HX
- RAM: Options starting from 16GB
- Storage: Fast SSD options starting from 512GB
- Graphics: Latest NVIDIA or AMD GPUs
- Display: High-refresh rate panels for smooth gameplay
- Operating System: Windows 11 Home or Pro
- Ports: Ample connectivity with USB-C, Thunderbolt, HDMI, and more
- Audio: Enhanced audio system for immersive gaming experience
Purpose of Use
Ideal for:
- High-End Gaming: Tackle the latest gaming titles at their highest settings.
- Content Creation: Powerful enough for video editing, 3D rendering, and other creative tasks.
- VR and AR: Ready for immersive virtual and augmented reality experiences.
How to Use
- Setup: Unpack, power up, and configure your settings via the Alienware Command Center.
- Gaming: Optimize your settings for individual games to maximize performance and visual fidelity.
- Streaming: Utilize its powerful specs to stream and play simultaneously without compromise.
Supported Applications
Fully capable of running advanced gaming engines, extensive video editing software, and other resource-intensive applications without performance hitches.
Benefits & Compatibility
The ALIENWARE M18 R2 is a top choice for gamers who need a laptop that performs well under pressure, offers extensive customization, and provides a visually stunning gaming experience both on and off the screen.
Warranty and FAQs
Comes with a standard one-year warranty, with options for extended coverage to ensure peace of mind during intense gaming use.
Packaging/Weight/Dimension
Packaged securely with attention to sustainability and protection. The exact weight and dimensions will provide a balance between portability and the inclusion of high-performance components.
Shop Today & Receive Your Delivery!
Purchase your DELL ALIENWARE M18 R2 today and dive into the next level of gaming. Enjoy competitive pricing, fast shipping, and exceptional customer service from purchase to play.
Best Price Guarantee
We offer competitive pricing and a price match guarantee, ensuring you get the best deal available.
After Sales Support
Our support team is available to assist with setup, optimization, or any issues, ensuring you have the best gaming experience.
Request for Customer Reviews and Testimonials
Your feedback helps us and others understand the impact of your new gaming system. Please share your experiences.
Stock Availability
Contact us directly for the most current information on availability and configurations to suit your gaming needs.
Get in Touch
For more information about the DELL ALIENWARE M18 R2 or any other inquiries, our customer service team is ready to help with expert advice and support.
Disclaimer
Specifications and availability of the DELL ALIENWARE M18 R2 are subject to change without notice. Always confirm product details with our sales team before making a purchase to ensure it meets your specific needs
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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