NEO Digital
DELL XPS 13 9315 Laptop - 12th Gen i7-1250U, 16GB, 1TB SSD,13.4" FHD Touch X360
DELL XPS 13 9315 Laptop - 12th Gen i7-1250U, 16GB, 1TB SSD,13.4" FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your mobility and productivity with the Dell XPS 13 9315, featuring a 12th Gen Intel i7-1250U, 16GB RAM, and a 1TB SSD. Experience versatility with its 13.4" FHD Touch X360 display. Available now at NEOTECH.
Overview
The Dell XPS 13 9315 is a versatile, high-performance laptop designed for users who demand flexibility and power. It features a 12th Generation Intel Core i7-1250U processor and a convertible 13.4-inch Full HD touchscreen, making it ideal for professionals, creatives, and students.
Product Description
The Dell XPS 13 9315 elevates the computing experience with its powerful specs and convertible design. The 12th Gen Intel Core i7-1250U processor combined with 16GB of RAM ensures swift multitasking and seamless performance. The 1TB SSD offers substantial space for all your files while ensuring quick system responses. The 13.4-inch Full HD touchscreen can flip into tablet mode, perfect for presentations, note-taking, or watching media. This laptop is a fantastic tool for anyone who values productivity and adaptability in their tech.
Key Features
- Processor: 12th Gen Intel Core i7-1250U, optimized for efficiency and performance.
- Memory: 16GB RAM facilitates robust multitasking.
- Storage: 1TB SSD for extensive storage and fast access.
- Display: 13.4-inch FHD Touch X360, versatile and vibrant.
- Portability: Ultra-thin and lightweight, ideal for travel and mobile use.
- Build Quality: Premium materials and construction for durability and a sleek appearance.
Product Quality and Performance
The Dell XPS 13 9315 is built with premium materials, ensuring it is both lightweight and durable. It has undergone extensive testing to meet rigorous reliability standards, offering a dependable performance that professionals can rely on.
Specifications
- CPU: Intel Core i7-1250U
- Graphics: Integrated Intel Iris Xe Graphics
- RAM: 16GB DDR4
- Storage: 1TB SSD
- Display: 13.4" FHD (1920 x 1200) Touch X360
- Operating System: Windows 11 Pro
Purpose of Use
- Professionals: Perfect for handling business applications, multitasking, and remote work.
- Students: Excellent for taking notes, conducting research, and entertainment.
- Creatives: Suitable for photo editing, simple video editing, and design work.
How to Use
- Utilize the touchscreen and convertible modes to enhance productivity in various scenarios.
- Maintain regular backups to external storage or cloud services to safeguard your data.
- Customize power management settings to optimize battery life during travel or long meetings.
Benefits & Compatibility
- Flexibility: Convertible design enables use as a laptop or tablet.
- High Performance: Handles demanding applications smoothly.
- Enhanced Visuals: Touchscreen offers intuitive interaction and vibrant visuals.
Warranty and FAQs
Comes with a standard Dell warranty, which includes comprehensive support for troubleshooting, repairs, and technical inquiries.
Packaging/Weight/Dimension
Shipped in environmentally conscious packaging designed to protect the device during transit and reduce environmental impact. The design is compact, making it easy to unpack and set up.
Shop Today & Receive Your Delivery Across the UAE!
Order your Dell XPS 13 9315 from NEOTECH and take advantage of our reliable, speedy delivery services across the UAE, ensuring a seamless shopping experience.
Best Price Guarantee
NEOTECH offers the Dell XPS 13 9315 at an unbeatable price, promising not only great savings but also unmatched quality and service.
After Sales Support
At NEOTECH, we are committed to your satisfaction. Our expert support team is on hand to help with any post-purchase questions or issues you may have with the Dell XPS 13 9315.
Request for Customer Reviews and Testimonials
We value your feedback on the Dell XPS 13 9315. Your insights help us to improve our services and assist other customers in making informed purchasing decisions.
Stock Availability
Contact NEOTECH to confirm the availability of the Dell XPS 13 9315 and secure your purchase without any delay.
Get in Touch
For more detailed information about the Dell XPS 13 9315 or for any other inquiries, please get in touch with NEOTECH. Our team is eager to assist you in finding the perfect tech solutions for your needs.
Disclaimer
All details regarding the Dell XPS 13 9315 are for informational purposes only and may change without prior notice. Always verify product specifications and availability with NEOTECH before making a decision. Product images are for illustration purposes and might not precisely reflect the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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