NEO Digital
DELL 15 5500 G5 Gaming Laptop - 10th Gen i7-10750H, 16GB, 512B SSD, NVIDIA GEFORCE RTX 2060 6GB, 15.6" FHD
DELL 15 5500 G5 Gaming Laptop - 10th Gen i7-10750H, 16GB, 512B SSD, NVIDIA GEFORCE RTX 2060 6GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your gaming with the DELL G5 15 5500, equipped with a 10th Gen Intel i7, 16GB RAM, 512GB SSD, and NVIDIA RTX 2060. Enjoy flawless gameplay and stunning graphics on its 15.6" FHD display.
Overview
The DELL G5 15 5500 Gaming Laptop is tailored for serious gamers who demand top-tier performance and reliability. It packs a 10th Gen Intel i7-10750H processor coupled with 16GB of RAM and a NVIDIA GeForce RTX 2060 GPU, making it capable of handling the most demanding games and creative tasks with ease.
Product Description
This version of the DELL G5 series is built to deliver an immersive gaming experience. The i7-10750H processor offers robust performance for both gaming and multitasking, while the NVIDIA GeForce RTX 2060 graphics card provides excellent frame rates at high graphical settings. The 512GB SSD ensures rapid load times, and the 16GB of RAM allows for efficient multitasking across multiple applications. The 15.6-inch Full HD display provides vibrant visuals, and the laptop’s design includes thermal management technology to keep it cool during extended gaming sessions.
Key Features
- Processor: 10th Gen Intel i7-10750H, high-performance six-core processor.
- Memory: 16GB RAM, ideal for high-level multitasking.
- Storage: 512GB SSD, for fast boot and load times.
- Graphics: NVIDIA GeForce RTX 2060 6GB, superb for intensive gaming and content creation.
- Display: 15.6-inch FHD (1920x1080), offering sharp, clear visuals.
- Cooling System: Advanced cooling to ensure optimal performance under load.
Product Quality and Performance
The DELL G5 15 5500 is constructed with durability in mind, featuring a sturdy chassis that can withstand the rigors of heavy gaming. Its performance is optimized for a smooth and responsive gaming experience, even during graphically intense scenes.
Specifications
- CPU: Intel Core i7-10750H
- RAM: 16GB DDR4
- Storage: 512GB PCIe NVMe SSD
- Graphics: NVIDIA GeForce RTX 2060 6GB
- Display: 15.6" FHD (1920x1080)
- Operating System: Windows 10 Home
- Battery Life: Up to 5 hours depending on usage
- Ports: HDMI, USB 3.2, Thunderbolt 3, Ethernet, SD card reader
- Weight: Approx. 2.5 kg (5.5 lbs)
Purpose of Use
Ideal for:
- Hardcore Gaming: Delivers high FPS in AAA titles at high settings.
- Creative Work: Suitable for video editing, 3D modeling, and graphic design.
- Streaming: Robust enough for live streaming games and content without lag.
How to Use
- Gaming: Adjust graphics settings using NVIDIA Control Panel for optimized gameplay.
- Multitasking: Seamlessly switch between applications and manage multiple programs simultaneously.
- Maintenance: Keep drivers and software updated to maintain peak performance.
Supported Applications
Handles gaming engines like Unreal Engine and Unity, as well as creative software like Adobe Premiere Pro and Autodesk Maya efficiently.
Benefits & Compatibility
This gaming laptop is a great choice for users looking for a balance between gaming prowess and daily computing capabilities, compatible with a wide range of peripherals thanks to its comprehensive port selection.
Warranty and FAQs
Comes with a one-year standard warranty from Dell, which can be extended for additional coverage to include accidental damage.
Packaging/Weight/Dimension
Securely packaged to ensure protection during transit, with dimensions optimized for mobility without compromising on screen size or gaming functionality.
Shop Today & Receive Your Delivery!
Order your DELL G5 15 5500 today to take advantage of our competitive pricing, fast shipping, and excellent customer support.
Best Price Guarantee
Ensure you get the best deal with our price match guarantee, offering the best price for this high-performance gaming laptop.
After Sales Support
Our dedicated support team is available to assist with any setup or performance issues, ensuring you get the most out of your DELL G5 15 5500.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences to help others make informed purchasing decisions.
Stock Availability
Contact us for the latest information on stock levels and delivery options to suit your needs.
Get in Touch
For more information or to discuss your specific requirements, our customer service team is ready to provide expert advice and support.
Disclaimer
Specifications and availability of the DELL G5 15 5500 are subject to change without notice. Always confirm product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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