NEO Digital
LENOVO THINKPAD X13 YOGA Gen 4 Laptop - 13th Gen i7-1355U, 16GB, 1TB SSD, 13.3" WUXGA Touch X360
LENOVO THINKPAD X13 YOGA Gen 4 Laptop - 13th Gen i7-1355U, 16GB, 1TB SSD, 13.3" WUXGA Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock professional excellence with Lenovo ThinkPad X13 Yoga Gen 4. Powered by a 13th Gen i7-1355U, 16GB of RAM, and a 1TB SSD, this 13.3-inch WUXGA touchscreen laptop offers unparalleled versatility with its 360-degree hinge. Ideal for dynamic professionals.
Overview
The Lenovo ThinkPad X13 Yoga Gen 4 stands out in the world of premium convertible laptops, combining top-tier performance with unmatched flexibility. This device is equipped with a powerful 13th Gen Intel i7-1355U processor, 16GB of memory, and a 1TB SSD, making it perfect for those who need reliable speed and extensive storage. The 13.3-inch WUXGA touchscreen, complemented by a 360-degree hinge, allows for multiple configurations to suit any task, whether for work or creative projects.
Product Description
The ThinkPad X13 Yoga Gen 4 is crafted for professionals who demand both performance and adaptability. The Intel i7-1355U processor delivers robust power for multitasking and complex applications, while the 16GB of RAM ensures smooth operation without slowdowns. The expansive 1TB SSD offers plenty of space for all your files, with quick access speeds to boost your productivity. The 13.3-inch WUXGA (1920 x 1200) display provides crystal clear visuals and responsive touch interaction, enhancing user experience whether in laptop, tent, stand, or tablet mode.
Key Features
- Intel i7-1355U Processor: High-end performance for demanding business and creative applications.
- 16GB RAM & 1TB SSD: Ample memory and massive storage for advanced multitasking and large files.
- 13.3-inch WUXGA Touchscreen: Superior visual clarity with a versatile touch interface.
- 360-Degree Hinge: Offers four modes—laptop, tablet, tent, and stand—for optimal viewing and interaction.
- Lightweight and Robust: Designed for durability and portability, ideal for on-the-go professionals.
Product Quality and Performance
Lenovo's ThinkPad X13 Yoga Gen 4 is built to the highest standards of durability, undergoing rigorous testing to ensure it can withstand the rigors of daily use in various environments. Its performance is optimized to handle professional tasks efficiently, supported by advanced hardware and software integration.
Specifications
- Processor: 13th Gen Intel i7-1355U
- Memory: 16GB RAM
- Storage: 1TB SSD
- Display: 13.3" WUXGA (1920 x 1200) Touchscreen
- Operating System: Windows 11 Pro
Purpose of Use
This laptop is ideal for business professionals, IT specialists, and creative individuals who require a reliable and versatile device that can keep up with their dynamic workflow. It is particularly suited for those who frequently present, collaborate, or require mobility without compromising on computing power.
How to Use
Leverage the X13 Yoga's flexibility by using it in various modes tailored to your activities: a traditional laptop for typing and productivity tasks, a tablet for drawing or note-taking, tent mode for presentations, and stand mode for viewing content. Regular system updates and good data management will help maintain optimal performance.
Supported OS/Application/Industries
With Windows 11 Pro, the X13 Yoga Gen 4 is capable of running a wide array of business, technical, and creative applications, making it suitable for many industries, including marketing, engineering, graphic design, and more.
Benefits & Compatibility
The X13 Yoga Gen 4 enhances your computing experience with powerful specs, a responsive touchscreen, and a flexible hinge mechanism. It's compatible with numerous peripherals and supports various connectivity options, including USB-C and Thunderbolt, for a comprehensive workstation setup.
Warranty and FAQs
Comes with a standard one-year Lenovo warranty, which can be extended to include additional services. For more detailed support and troubleshooting, visit Lenovo’s support page or contact customer service directly.
Stock Availability
Contact our sales team to check the availability of the Lenovo ThinkPad X13 Yoga Gen 4. Due to its high demand, we recommend inquiring early to ensure availability.
Best Price Guarantee
We offer competitive pricing on the Lenovo ThinkPad X13 Yoga Gen 4. If you find a lower price elsewhere, we will match it to ensure you receive the best value for your investment.
After Sales Support
Our dedicated after-sales support team is here to provide assistance with any issues or questions you may have, ensuring a smooth experience with your new laptop.
Request for Customer Reviews and Testimonials
We encourage all our customers to share their experiences with the Lenovo ThinkPad X13 Yoga Gen 4. Your feedback helps us to improve our products and services and assists other customers in making informed decisions.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all details with our sales team before making a purchase, as specifications, availability, and pricing are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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