NEOTECH
LENOVO THINKPAD E16 Gen 1 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 16" FHD Touch
LENOVO THINKPAD E16 Gen 1 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 16" FHD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master your tasks with the Lenovo ThinkPad E16 Gen 1, equipped with a 13th Gen Intel i7 processor, 16GB RAM, 512GB SSD, and a responsive 16" FHD touchscreen. Designed for advanced productivity and intuitive interaction.
Overview:
The Lenovo ThinkPad E16 Gen 1 is designed for professionals who need a powerful and versatile laptop for multitasking and complex applications. With its 13th Gen Intel Core i7-1355U processor and a responsive 16-inch FHD touchscreen, this laptop offers premium performance and enhanced user interaction, making it ideal for both office and remote work.
Product Description:
The Lenovo ThinkPad E16 Gen 1 brings powerhouse performance and flexibility to your fingertips. It features the latest 13th Gen Intel Core i7-1355U processor and 16GB of RAM, ensuring fast and efficient handling of demanding software and multitasking. The 512GB SSD provides ample and speedy storage for all your files and applications. The standout 16-inch Full HD touchscreen offers vibrant visuals and an intuitive interface, perfect for creative tasks, presentations, and everyday interactions. Designed with mobility in mind, this laptop boasts a durable build and a suite of connectivity options, including USB-C and HDMI, to support all your peripherals.
Key Features:
- 13th Gen Intel Core i7-1355U Processor: Delivers top-tier performance for demanding applications.
- 16GB RAM: Facilitates smooth multitasking and quick access to frequently used files.
- 512GB SSD: Offers ample storage space with high-speed data access.
- 16-inch FHD Touchscreen: Enhances interaction with vibrant visuals and touch capability.
- Robust Connectivity Options: Includes USB-C, HDMI, and more for comprehensive peripheral connections.
- Durable and Portable Design: Built to withstand the rigors of daily use while remaining light enough for easy mobility.
Product Quality and Performance:
The ThinkPad E16 Gen 1 is engineered to Lenovo’s high standards for durability and reliability, ensuring it can handle the challenges of professional use. It features a strong cooling system that keeps performance steady even under heavy loads, making it suitable for extended work sessions without overheating.
Specifications:
- CPU: Intel Core i7-1355U
- GPU: Integrated Intel Iris Xe Graphics
- Display: 16" FHD (1920 x 1080) touchscreen, anti-glare
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Ports: USB-C, HDMI, USB 3.2, Ethernet, headphone/mic combo
- Battery Life: Up to 10 hours
- Weight: Approximately 1.8 kg
- Dimensions: Specific dimensions based on the model
Purpose of Use:
Ideal for business professionals, IT specialists, and anyone requiring a powerful laptop for multimedia creation, data analysis, and extensive multitasking. Its touchscreen adds a layer of usability for presentations and interactive applications.
How to Use:
Utilize the touchscreen for efficient navigation and control, enhancing productivity with gesture controls and interactive apps. Connect to peripherals and external displays through its versatile ports for an expanded workspace.
Supported OS/Application:
Pre-installed with Windows 11 Pro, ready to support a wide array of productivity and creative applications, making it highly compatible with professional software and entertainment apps.
Benefits & Compatibility:
This laptop's high-resolution touchscreen and efficient processor make it suitable for multitasking and handling complex software applications, providing a balance of performance and portability.
Warranty and FAQs:
Comes with a standard one-year warranty that covers technical issues and defects. Extended warranty options are available for purchase to provide additional coverage and peace of mind.
Shop Today & Receive Your Delivery:
Order the Lenovo ThinkPad E16 Gen 1 today and take advantage of our extensive delivery coverage, ensuring fast and reliable service right to your doorstep.
Best Price Guarantee:
We consistently monitor the market to ensure we offer the best prices, and if you find a lower price elsewhere, we will match it.
After Sales Support:
Our customer support team is here to provide excellent after-sales support to ensure complete satisfaction. Contact us for any inquiries or help needed with your new laptop.
Request for Customer Reviews and Testimonials:
We kindly ask our valued customers to share brief reviews or testimonials highlighting their positive experiences. Your feedback helps us improve and assists others in making informed decisions.
Stock Availability:
While we strive to keep our inventory updated, stock availability cannot always be guaranteed. If any items in your order are out of stock, we will notify you promptly. For time-sensitive orders, please contact us to verify stock availability before placing your order.
Get in Touch:
For any questions or concerns regarding our products, pricing, or availability, feel free to seek expert advice. If you would like to provide feedback, our team is always here to support you.
Disclaimer:
All content provided is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability may change. Verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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