NEOTECH
LENOVO THINKPAD X1 YOGA GEN 7 Laptop - 12th Gen i5-1245U vPro, 16GB, 256GB SSD, 14” WUXGA Touch X360
LENOVO THINKPAD X1 YOGA GEN 7 Laptop - 12th Gen i5-1245U vPro, 16GB, 256GB SSD, 14” WUXGA Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore unmatched flexibility with the Lenovo ThinkPad X1 Yoga Gen 7, equipped with a 12th Gen Intel Core i5-1245U vPro, 16GB RAM, 256GB SSD, and a 14-inch WUXGA touch display. Ideal for professionals who thrive on adaptability and innovation.
Overview:
The Lenovo ThinkPad X1 Yoga Gen 7 is a high-performance, convertible laptop designed for professionals who need a flexible computing solution that adapts to their workflow. Whether used as a traditional laptop or a tablet, this device meets various business needs with style and efficiency.
Product Description:
The ThinkPad X1 Yoga Gen 7 features the powerful 12th Generation Intel Core i5-1245U vPro processor, offering robust performance for multitasking and advanced business applications. It comes with 16GB of RAM, facilitating smooth operations, and a 256GB SSD that provides quick access to files and applications. The 14-inch WUXGA (1920x1200) touch display supports the X360 convertible design, allowing you to switch between laptop, tent, stand, and tablet modes seamlessly. Enhanced with an IR camera for facial recognition and a ThinkShutter for webcam security, this laptop ensures data privacy and protection in various working environments.
Key Features:
- 12th Gen Intel Core i5-1245U vPro Processor: Optimized for enterprise-level performance and security.
- 16GB RAM & 256GB SSD: Ensures efficient multitasking and responsive software execution.
- 14-inch WUXGA Touch X360 Display: Offers versatility with four modes of use and superior display quality.
- Convertible Design: Switch between laptop, tent, stand, and tablet configurations to suit your needs.
- Built-in Security: Features like facial recognition and webcam shutters enhance user privacy.
- Mil-Spec Tested: Engineered to withstand the rigors of mobile use in varying environmental conditions.
Product Quality and Performance:
Built with durability and performance in mind, the ThinkPad X1 Yoga Gen 7 is made from premium materials, ensuring it can handle daily wear and tear while maintaining a high level of performance. Its mil-spec testing guarantees that it can perform under extreme conditions, making it a reliable choice for traveling professionals.
Specifications:
- Processor: Intel Core i5-1245U vPro, 12th Generation
- Memory: 16GB DDR4 RAM
- Storage: 256GB PCIe NVMe SSD
- Display: 14" WUXGA (1920x1200) IPS, anti-reflective, anti-smudge, touchscreen, 300 nits
- Graphics: Integrated Intel Iris Xe Graphics
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C Thunderbolt 4, USB-A, HDMI, audio jack
- Operating System: Windows 11 Pro
- Dimensions: 313 x 223 x 15.5 mm
- Weight: Approximately 1.35 kg
Purpose of Use:
This laptop is ideal for dynamic professionals in fields such as business, education, and design, who require a versatile device that can adapt to various presentation and collaboration settings.
How to Use:
Maximize your productivity by utilizing the different modes based on your activity: use it as a laptop for typing, a tablet for drawing or note-taking, tent mode for presentations, or stand mode for watching videos. Set up Windows Hello using the IR camera for quick and secure access.
Benefits & Compatibility:
The X1 Yoga Gen 7 is perfect for users who need a machine that can keep up with their diverse working styles, offering compatibility with a wide range of peripherals and business applications due to its flexible design and comprehensive connectivity options.
Warranty and FAQs:
Comes with Lenovo’s standard warranty, which includes support for defects and technical issues. Extended warranty options may be available for additional coverage.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website and authorized retailers. Ensure to check for availability and explore promotional offers to obtain the best purchase terms.
Best Price Guarantee:
Compare prices across different retailers to ensure you receive the best deal available for the ThinkPad X1 Yoga Gen 7.
After Sales Support:
Lenovo offers comprehensive customer service and technical support to ensure your device functions optimally, addressing any issues you might encounter.
Request for Customer Reviews and Testimonials:
We encourage users of the Lenovo ThinkPad X1 Yoga Gen 7 to share their experiences to assist others in making informed decisions about their technology investments.
Stock Availability:
Check with Lenovo or authorized dealers for the most up-to-date stock information to ensure you can purchase this laptop without any delays.
Get in Touch:
For more detailed information or assistance with the Lenovo ThinkPad X1 Yoga Gen 7, contact Lenovo’s customer support or visit an authorized retailer for expert advice and support.
Disclaimer:
Always verify the laptop’s specifications and ensure it meets your specific needs before making a purchase. Understand the return policy and warranty details provided by the retailer
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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