NEO Digital
LENOVO IDEAPAD 5 15IAL7 Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, NVIDIA GEFORCE MX550 2GB, 15.6" FHD
LENOVO IDEAPAD 5 15IAL7 Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, NVIDIA GEFORCE MX550 2GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock advanced efficiency with the Lenovo IdeaPad 5 15IAL7, equipped with a 12th Gen Intel i7-1255U, NVIDIA GeForce MX550, 16GB RAM, 512GB SSD, and a 15.6-inch FHD display. Ideal for professionals and creators.
Overview:
The Lenovo IdeaPad 5 15IAL7 is crafted for professionals and creatives who need a reliable, high-performing laptop for work and play. This device combines robust processing power with high-quality graphics to handle everything from business tasks to content creation smoothly.
Product Description:
The Lenovo IdeaPad 5 15IAL7 features the 12th Generation Intel Core i7-1255U processor, providing substantial power for multitasking and demanding applications. It includes 16GB of RAM for seamless performance across multiple applications and a 512GB SSD for ample, fast-access storage. The NVIDIA GeForce MX550 graphics card with 2GB of VRAM delivers enhanced visual performance, suitable for graphic design, video editing, and light gaming. The 15.6-inch Full HD display ensures vivid and sharp visuals, perfect for detailed work and media consumption. Additionally, the sleek and sturdy build, coupled with a comfortable keyboard and advanced connectivity options, makes it an excellent choice for professionals on the go.
Key Features:
- 12th Gen Intel Core i7-1255U Processor: Offers top-tier performance for advanced computing needs.
- NVIDIA GeForce MX550 2GB: Enhances graphical capabilities for creative and multimedia tasks.
- 16GB RAM & 512GB SSD: Provides plenty of memory and quick data access.
- 15.6-inch FHD Display: Delivers crisp, clear visuals for an immersive experience.
- Sleek Design: Portable and stylish, making it perfect for mobile professionals.
- Comprehensive Connectivity: Includes USB-C, HDMI, and more for versatile peripheral connections.
Product Quality and Performance:
Built to Lenovo's rigorous standards, the IdeaPad 5 15IAL7 is designed to endure everyday use while offering consistent performance. Its robust construction and reliable hardware make it a dependable choice for busy professionals and content creators.
Specifications:
- Processor: Intel Core i7-1255U, 12th Generation
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 15.6" Full HD (1920x1080), anti-glare
- Graphics: NVIDIA GeForce MX550 with 2GB GDDR6
- Connectivity: Wi-Fi 6, Bluetooth 5.1, USB 3.2, USB-C, HDMI, SD card reader
- Operating System: Windows 11 Home
- Battery Life: Up to 8 hours
- Dimensions: 356.67 x 233.13 x 17.9 mm
- Weight: Approximately 1.85 kg
Purpose of Use:
This laptop is ideally suited for professionals and creatives who require a powerful machine for productivity, multimedia creation, and casual entertainment.
How to Use:
Optimize the performance of the IdeaPad 5 by customizing power settings and managing storage to keep the system running efficiently. Regular updates to the operating system and drivers will help maintain security and compatibility with new applications and devices.
Benefits & Compatibility:
The IdeaPad 5 is a versatile laptop that supports a wide range of applications, from office productivity suites to graphic design software, making it a flexible tool for various professional and personal uses.
Warranty and FAQs:
Comes with a standard one-year Lenovo warranty covering manufacturing defects and technical support. Additional warranty options are available for purchase to extend your coverage.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website and authorized retailers. Check for the best delivery options to ensure prompt receipt of your laptop.
Best Price Guarantee:
Ensure you receive the best possible deal by shopping around and comparing prices. Check Lenovo’s website for promotions and discounts.
After Sales Support:
Lenovo offers excellent after-sales service, providing assistance with setup, troubleshooting, and any software or hardware issues that may arise.
Request for Customer Reviews and Testimonials:
If you have used the Lenovo IdeaPad 5 15IAL7, sharing your feedback can help others understand its features and performance in real-world scenarios.
Stock Availability:
For the most accurate availability information, contact Lenovo directly or consult authorized retailers to avoid any purchasing delays.
Get in Touch:
For more information or assistance with the Lenovo IdeaPad 5 15IAL7, reach out to Lenovo’s customer support or visit an authorized retailer for detailed guidance and support.
Disclaimer:
Verify that the laptop’s specifications meet your specific needs before purchasing. Be aware of the return policy and warranty details provided by the retailer to ensure a secure and informed purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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