NEOTECH
LENOVO THINKPAD T16 Gen 2 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 16.0″ WUXGA
LENOVO THINKPAD T16 Gen 2 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 16.0″ WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Lenovo ThinkPad T16 Gen 2, featuring a 13th Gen Intel Core i7-1355U, 16GB RAM, 512GB SSD, and a spacious 16-inch WUXGA display. Designed for professionals who demand reliability and performance.
Overview:
The Lenovo ThinkPad T16 Gen 2 is designed to cater to professionals who need a robust laptop with a larger display and powerful processing capabilities for business, design, and analytical work.
Product Description:
The Lenovo ThinkPad T16 Gen 2 is equipped with the latest 13th Generation Intel Core i7-1355U processor, which delivers exceptional performance for even the most demanding applications. It includes 16GB of RAM, allowing for efficient multitasking across numerous applications, and a 512GB SSD, offering ample storage and fast data access. The 16.0-inch WUXGA (1920x1200) display provides enhanced screen real estate, making it ideal for multi-window operations and detailed visuals in professional environments. Additional features like a full-sized keyboard, robust security options including a fingerprint reader, and advanced connectivity with Wi-Fi 6 and Thunderbolt ports, make it a top choice for enterprise users.
Key Features:
- 13th Gen Intel Core i7-1355U Processor: High-speed and efficient performance suitable for a wide range of professional applications.
- 16GB RAM & 512GB SSD: Provides ample memory and storage for business software and large files.
- 16.0-inch WUXGA Display: Offers clear and detailed visuals with more screen space for multitasking.
- Robust Security Features: Includes a fingerprint scanner and dTPM 2.0 for enhanced data protection.
- Enhanced Connectivity: Features Wi-Fi 6, Bluetooth 5.1, multiple USB ports, and Thunderbolt 4 for high-speed data transfers and versatile peripheral connectivity.
- Military-Grade Durability: Built to withstand the rigors of mobile work environments.
Product Quality and Performance:
The ThinkPad T16 Gen 2 is constructed with premium materials, meeting rigorous durability standards to withstand daily professional use. It's tested against military-grade requirements to ensure performance under extreme conditions.
Specifications:
- Processor: Intel Core i7-1355U, 13th Generation
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 16.0" WUXGA (1920x1200) IPS, anti-glare, 300 nits
- Graphics: Integrated Intel Iris Xe Graphics
- Connectivity: Wi-Fi 6, Bluetooth 5.1, 2x USB-C Thunderbolt 4, 2x USB-A 3.2, HDMI 2.0, RJ45, 3.5mm combo jack
- Operating System: Windows 11 Pro
- Dimensions: 361.5 x 248 x 19.1 mm
- Weight: Approximately 1.82 kg
Purpose of Use:
Ideal for business analysts, engineers, and professionals in creative industries who require a powerful machine for complex computing tasks, graphical content creation, and data analysis.
How to Use:
To get started with the ThinkPad T16 Gen 2, charge the device fully, power it on, and follow the Windows 11 setup prompts. Customize your settings to optimize for your specific workflow needs, particularly if working with high-demand applications or multitasking.
Benefits & Compatibility:
The laptop's advanced specs make it compatible with a wide range of business and creative applications, supporting industries that require high processing power and data security.
Warranty and FAQs:
Comes with Lenovo’s standard warranty, which covers manufacturer's defects and provides options for extended coverage to ensure long-term reliability and support.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website and authorized retailers. Be sure to check for current availability and promotional offers to get the best purchase terms.
Best Price Guarantee:
Ensure you're getting the best deal by comparing prices across different vendors, looking out for seasonal sales and discounts.
After Sales Support:
Lenovo offers comprehensive support services, including technical assistance and troubleshooting, to help keep your device running smoothly.
Request for Customer Reviews and Testimonials:
If you have experience with the Lenovo ThinkPad T16 Gen 2, sharing your insights can assist others in understanding its real-world performance and usability.
Stock Availability:
Check with Lenovo or authorized dealers for the most up-to-date information on availability to ensure you can purchase this laptop without delay.
Get in Touch:
For more information or assistance with the Lenovo ThinkPad T16 Gen 2, contact Lenovo’s customer support or visit an authorized retailer for expert guidance and support.
Disclaimer:
Always verify the laptop’s specifications and ensure it meets your specific needs before making a purchase. Understand the return policy and warranty details provided by the retailer
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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