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NEO Digital

LANOVO THINKPAD X13 Gen 5 (2024) Laptop - Series 1 Ultra 5-125U, 16GB, 512GB SSD, 13.3" WUXGA

LANOVO THINKPAD X13 Gen 5 (2024) Laptop - Series 1 Ultra 5-125U, 16GB, 512GB SSD, 13.3" WUXGA

Regular price Dhs. 9,796.00 AED
Regular price Dhs. 9,934.00 AED Sale price Dhs. 9,796.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Unleash productivity with Lenovo ThinkPad X13 Gen 5 (2024) featuring Ultra 5-125U, 16GB RAM, and 512GB SSD. Perfect for professionals. Shop now at NEOTECH!

Overview:

Experience the new Lenovo ThinkPad X13 Gen 5 (2024), your perfect partner in productivity. Powered by the Intel Ultra 5-125U processor and equipped with 16GB RAM, this laptop ensures seamless multitasking. The 13.3-inch WUXGA display delivers stunning visuals, making it ideal for both professional and leisure tasks. Lightweight and durable, the ThinkPad X13 is designed to support your dynamic work lifestyle.

Product Description:

Designed for efficiency and built to last, the Lenovo ThinkPad X13 Gen 5 (2024) features a powerful Intel Ultra 5-125U processor, complemented by 16GB of RAM for fluid multitasking and a 512GB SSD for fast data access. The 13.3-inch WUXGA display provides crisp, clear visuals, while the robust build handles daily demands with ease. Whether you're working remotely or on the go, the X13 is your reliable mobile workstation.

Key Features:

  • Processor: Intel Ultra 5-125U, optimizing speed and performance.
  • Memory: 16GB RAM for superior multitasking capabilities.
  • Storage: 512GB SSD offers ample space and quick boot-up times.
  • Display: 13.3" WUXGA for sharp, detailed visuals.
  • Portability: Slim and light design, ideal for on-the-go professionals.

Product Quality and Performance:

The Lenovo ThinkPad X13 Gen 5 (2024) is rigorously tested to meet high durability standards, ensuring it can withstand the rigors of daily use. Performance reviews highlight its reliability and speed, making it a favored choice among business professionals.

Specifications:

  • Dimensions: 12.3 x 8.6 x 0.7 inches
  • Weight: 2.84 lbs
  • Battery Life: Up to 15 hours, supporting all-day use without recharge.
  • Operating System: Windows 11 Pro
  • Connectivity: Includes Wi-Fi 6, Bluetooth 5.1 for robust connectivity options.

Purpose of Use:

The Lenovo ThinkPad X13 Gen 5 (2024) is tailored for professionals who demand reliability and high performance in computing, from data analysis to graphic design. It's also suitable for students in engineering and business programs.

How to Use:

Maximize your Lenovo ThinkPad X13 by charging it fully before initial use. Turn on and follow the on-screen setup for Windows 11 Pro. For optimal performance, regularly update the operating system and applications.

Supported OS/Application/Industries:

This laptop supports a variety of professional applications, making it suitable for sectors like finance, technology, and creative industries. It runs efficiently with business software, design programs, and analytical tools.

Benefits & Compatibility:

The Lenovo ThinkPad X13 Gen 5 (2024) offers significant benefits for mobile computing, including its lightweight build and long battery life. It supports various professional software, enhancing productivity and user experience.

Warranty and FAQs:

The laptop comes with a one-year manufacturer warranty covering hardware malfunctions. Visit the NEOTECH website for FAQs and troubleshooting tips to help ensure a seamless experience with your new laptop.

Packaging/Weight/Dimension:

The product is packaged in environmentally friendly materials, focusing on sustainability and protection. It includes the laptop, a charger, and a user guide, with exact packaging dimensions provided for easy handling.

Shop Today & Receive Your Delivery Across the UAE!

Order the Lenovo ThinkPad X13 Gen 5 (2024) today and take advantage of fast, reliable delivery across the UAE. Enjoy our top-notch customer service and timely delivery for a hassle-free shopping experience.

Best Price Guarantee:

NEOTECH guarantees competitive pricing on the Lenovo ThinkPad X13 Gen 5 (2024). Find a lower price elsewhere? We'll match it. Shop with confidence knowing you're getting the best deal available.

After Sales Support:

Our commitment to customer satisfaction extends beyond your purchase. NEOTECH offers exceptional after-sales support to address any questions or concerns about your new Lenovo ThinkPad X13.

Request for Customer Reviews and Testimonials:

We encourage satisfied customers to share their experiences with the Lenovo ThinkPad X13 Gen 5 (2024) to help others make informed decisions. Your feedback is invaluable to us and our community.

Stock Availability:

Before placing your order for the Lenovo ThinkPad X13 Gen 5 (2024), please confirm stock availability to ensure timely delivery. Products are typically available within 10-15 working days post-confirmation.

Get in Touch:

For more information about the Lenovo ThinkPad X13 Gen 5 (2024) or for assistance with your order, please contact NEOTECH's expert customer service team. We are here to help you with your purchasing needs.

Disclaimer:

All information provided about the Lenovo ThinkPad X13 Gen 5 (2024) is intended for general informational purposes only and may change without notice. Product images are for illustration only and may not reflect the actual product. Verify all product details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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