NEOTECH
Lenovo ThinkPad T490 20N3 LAPTOP - 8th Gen i5-8365U, 8GB, 256 SSD, 14" FHD
Lenovo ThinkPad T490 20N3 LAPTOP - 8th Gen i5-8365U, 8GB, 256 SSD, 14" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience professional-grade performance with the Lenovo ThinkPad T490 20N3 laptop, featuring an 8th Gen Intel i5-8365U processor, 8GB RAM, 256GB SSD, and a 14-inch FHD display. Perfect for business and productivity.
Overview:
The Lenovo ThinkPad T490 20N3 is designed for professionals seeking a reliable and powerful computing solution. It combines advanced processing capabilities with robust security features and impressive portability.
Product Description:
The Lenovo ThinkPad T490 20N3 is a highly capable laptop that caters to the needs of business professionals and students alike. It is powered by an 8th Generation Intel Core i5-8365U processor, which provides efficient performance for multitasking and productivity tasks. With 8GB of RAM and a 256GB SSD, it offers ample memory and quick access to data. The 14-inch Full HD display delivers sharp visuals, making it ideal for presentations, document editing, and media consumption. Built with durability and security in mind, the T490 includes enhanced features like a fingerprint reader and robust encryption options.
Key Features:
- Processor: 8th Gen Intel Core i5-8365U for efficient and powerful performance.
- Memory and Storage: 8GB RAM and a 256GB SSD for smooth multitasking and quick file access.
- Display: 14-inch Full HD screen offers clear and vibrant visuals.
- Build Quality: Durable build meeting MIL-SPEC standards.
- Security: Enhanced with a fingerprint reader and advanced encryption options.
- Portability: Lightweight and slim design, perfect for on-the-go use.
Product Quality and Performance:
The ThinkPad T490 is built to Lenovo’s high standards, ensuring it withstands the rigors of daily use with ease. It is tested against twelve military-grade requirements and more than two hundred quality checks to ensure it runs in extreme conditions.
Specifications:
- CPU: Intel Core i5-8365U
- Memory: 8GB DDR4 RAM
- Storage: 256GB NVMe SSD
- Graphics: Integrated Intel UHD Graphics
- Display: 14" FHD (1920x1080), anti-glare
- Operating System: Windows 10 Pro
- Ports: USB 3.1, Thunderbolt 3, HDMI, RJ45, headphone/mic combo
- Connectivity: Wi-Fi 5, Bluetooth 5.0
- Dimensions: 329 x 227 x 17.9 mm
- Weight: 1.55 kg
Purpose of Use:
Ideal for business professionals who need a reliable laptop for travel, presentations, and extensive document handling.
How to Use:
Optimize your productivity with tools like Microsoft Office, video conferencing applications, and cloud-based services. The T490 is also suitable for light photo editing and streaming media.
Benefits & Compatibility:
Perfect for handling business applications, the T490 is compatible with most productivity software and offers robust connectivity options for easy integration into any corporate environment.
Warranty and FAQs:
Comes with a standard Lenovo warranty, covering manufacturing defects and technical issues, with options to extend for additional peace of mind.
Shop Today & Receive Your Delivery:
Available now for purchase with various shipping options to meet your needs. Visit our website for current promotions and shipping details.
Best Price Guarantee:
Lenovo offers competitive pricing on the ThinkPad T490 20N3. If you find a lower price elsewhere, we're committed to matching it.
After Sales Support:
Lenovo provides comprehensive support, including technical assistance and routine maintenance, to ensure your device maintains peak performance.
Request for Customer Reviews and Testimonials:
We value your feedback. Please share your experience with the ThinkPad T490 to help others make informed decisions.
Stock Availability:
Check availability on our website or contact our customer service team to confirm stock before placing your order.
Get in Touch:
For additional product information or purchase inquiries, please contact Lenovo customer support via our website or by phone.
Disclaimer:
All product specifications and availability are subject to change without notice. Please verify all details with our sales team prior to purchase. Errors and omissions excepted
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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