NEOTECH
HP ENVY 15-EW0023DX Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, 15.6" FHD, Touch X360
HP ENVY 15-EW0023DX Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, 15.6" FHD, Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience unmatched versatility with the HP ENVY 15-ew0023dx, featuring a 12th Gen Intel i7 processor, 16GB RAM, 512GB SSD, and a 15.6" FHD Touch X360 display. Perfect for multitasking and high-performance tasks. Available now at NEOTECH.
Overview:
The HP ENVY 15-ew0023dx is crafted for those who demand power and adaptability from their computing devices. This high-performance laptop is equipped with a 12th Generation Intel Core i7-1255U processor, 16GB of RAM, and a 512GB SSD, ensuring quick and responsive operation across all your applications. The 15.6-inch FHD touchscreen supports X360 functionality, allowing you to switch seamlessly between laptop, tablet, tent, and stand modes.
Product Description:
This HP ENVY model enhances productivity and entertainment with its powerful Intel Core i7-1255U processor and expansive 16GB of memory. The 512GB SSD offers fast data retrieval and ample space for files and applications, while the 15.6-inch FHD touch display delivers crisp visuals and responsive touch interactions. Its convertible design adds to its versatility, perfect for any setting.
Key Features:
- Processor: 12th Gen Intel Core i7-1255U, high-efficiency performance.
- Memory: 16GB RAM, ideal for advanced multitasking.
- Storage: 512GB SSD, quick access to data and plenty of space.
- Display: 15.6-inch FHD Touch X360, vibrant visuals and versatile use.
- Portability: Convertible design, adapts to your needs on the go.
- Build: Sleek, durable construction with a stylish aesthetic.
Product Quality and Performance:
The HP ENVY 15-ew0023dx is designed to meet the demands of dynamic work and lifestyles, featuring a robust build and reliable performance under various usage scenarios. Its battery life supports prolonged use, making it suitable for business trips or remote work.
Specifications:
- Dimensions: 358 x 228 x 19 mm
- Weight: Approximately 2.1 kg
- Operating System: Windows 11 Home
- Battery Life: Capable of up to 10 hours, supporting long working sessions.
Purpose of Use:
Ideal for professionals and students in fields such as graphic design, video editing, and software development who require a powerful and adaptable laptop.
How to Use:
Utilize in laptop mode for productivity, tent mode for presentations, stand mode for viewing media, and tablet mode for on-the-go interactions.
Supported OS/Application/Industries:
Efficiently runs demanding software applications such as Adobe Creative Suite, Microsoft Office, and various programming environments.
Benefits & Compatibility:
Combines powerful performance with a high-resolution touchscreen, offering extensive compatibility with peripherals through USB-C, HDMI, and more.
Warranty and FAQs:
Includes HP’s standard one-year warranty, with optional extended coverage available through NEOTECH for enhanced protection.
Packaging/Weight/Dimension:
Ships with the laptop, charger, and documentation to ensure a complete and ready-to-use setup out of the box.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the HP ENVY 15-ew0023dx from NEOTECH for fast and reliable delivery, competitive pricing, and superior customer support tailored to professionals.
Best Price Guarantee:
NEOTECH ensures the best pricing on the HP ENVY 15-ew0023dx. Find a lower price elsewhere? We’ll match it, ensuring you always get the best deal.
After Sales Support:
Extensive after-sales support from NEOTECH ensures your HP ENVY remains efficient, including technical assistance and troubleshooting.
Request for Customer Reviews and Testimonials:
We value your feedback on the HP ENVY 15-ew0023dx. Your reviews help others make informed decisions and enable us to enhance our services.
Stock Availability:
Check directly with NEOTECH for the most current stock status of the HP ENVY 15-ew0023dx to ensure timely delivery to meet your needs.
Get in Touch:
For additional information or assistance with your purchase, reach out to NEOTECH’s expert customer service team, ready to assist with all your technology inquiries.
Disclaimer:
Information about the HP ENVY 15-ew0023dx is provided for general informational purposes only and may change without notice. Images are for illustration purposes and may not represent the actual product precisely. Verify all details with NEOTECH before purchasing to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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