NEO Digital
HP 15-DY1091WM Laptop - 10th Gen i3-1005G1, 8GB, 256GB SSD, 15.6" HD
HP 15-DY1091WM Laptop - 10th Gen i3-1005G1, 8GB, 256GB SSD, 15.6" HD
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the HP 15-DY1091WM laptop, featuring a 10th Gen Intel i3-1005G1 processor, 8GB of RAM, and a 256GB SSD. Its 15.6-inch HD display delivers clear and vibrant visuals, perfect for both work and leisure.
Overview:
The HP 15-DY1091WM is a versatile and efficient laptop designed to handle everyday tasks with ease. Equipped with a 10th Generation Intel Core i3-1005G1 processor, 8GB of RAM, and a 256GB SSD, it offers quick boot times and ample storage for your applications and files. The 15.6-inch HD display provides a large, clear viewing area for work, streaming, and browsing.
Product Description:
This HP laptop is tailored for users who need a reliable and responsive machine for their daily computing needs. The Intel Core i3-1005G1 processor ensures efficient performance for multitasking, while the 8GB of RAM enhances the machine's ability to run multiple applications simultaneously without lag. The 256GB SSD not only offers sufficient storage but also speeds up load times for software and files. The 15.6-inch HD screen is perfect for streaming videos or working on detailed projects, providing crisp and vibrant visuals.
Key Features:
- Intel Core i3-1005G1 Processor: Delivers reliable performance for everyday tasks and efficient multitasking.
- 8GB DDR4 RAM: Helps in smooth multitasking and quick access to frequently-used files and programs.
- 256GB SSD: Provides fast boot and load times, along with ample space for your documents, photos, and other media.
- 15.6-inch HD Display: Offers bright and clear visuals with 1366 x 768 resolution, ideal for productivity and entertainment.
- Lightweight Design: Easy to carry, making it perfect for mobile professionals and students.
- Integrated Intel UHD Graphics: Supports basic photo editing and casual gaming.
- Long Battery Life: Keeps you powered throughout the day with up to 10 hours of battery life on a single charge.
Product Quality and Performance:
The HP 15-DY1091WM is crafted to meet the needs of daily computing, balancing performance and portability. The robust build quality ensures durability, while the efficient processor and fast SSD provide a smooth user experience without excessive load times.
Specifications:
- Operating System: Windows 10 Home
- Processor: 10th Generation Intel Core i3-1005G1 (1.2 GHz base frequency, up to 3.4 GHz with Intel Turbo Boost Technology, 4 MB L3 cache, 2 cores)
- Memory: 8GB DDR4-2666 SDRAM (1 x 8 GB)
- Storage: 256GB PCIe® NVMe™ M.2 SSD
- Display: 15.6" diagonal HD, SVA, BrightView, micro-edge, WLED-backlit (1366 x 768)
- Graphics: Integrated Intel UHD Graphics
- Battery Life: Up to 10 hours of mixed usage
- Connectivity: Realtek RTL8821CE 802.11b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 combo
Purpose of Use:
Ideal for students, home users, and professionals who need a dependable laptop for document creation, internet browsing, and media consumption.
How to Use:
To maximize the performance of your HP 15-DY1091WM:
- Setup: Follow the initial setup prompts to configure your laptop.
- Software Updates: Ensure that your operating system and all drivers are up to date to keep the laptop running smoothly.
- Regular Maintenance: Use built-in Windows utilities to perform system checks and clean-ups to maintain optimal performance.
Supported Applications/Industries:
This laptop is suited for a wide range of applications, including document editing, web browsing, light photo editing, and streaming media. It's also well-suited for educational purposes, offering the necessary tools for students and teachers in a virtual learning environment.
Benefits & Compatibility:
- Versatility: Handles a variety of tasks from office work to entertainment.
- Portability: Lightweight design enhances mobility for users on the go.
- Efficient Energy Use: Offers long battery life to support extended working hours without a constant power source.
Warranty and FAQs:
Comes with a standard HP warranty that includes parts and labor. Extended warranty options are available. For more information, visit HP's official support page or contact their customer service directly.
Packaging/Weight/Dimension:
The laptop is securely packaged to ensure safe transit and delivery. Package includes the laptop, power adapter, and user manuals. Dimension and weight specifics facilitate easy transportation and setup.
Shop Today & Receive Your Delivery:
Order the HP 15-DY1091WM today for quick and reliable delivery, ensuring that you get started with your new laptop without delay.
Best Price Guarantee:
We offer competitive pricing on the HP 15-DY1091WM. If you find a lower price elsewhere, we will match it to ensure you receive the best value for your purchase.
After Sales Support:
Our customer service team is ready to assist with any setup or operational issues, providing timely and effective support to ensure a seamless experience.
Request for Customer Reviews and Testimonials:
If you have purchased the HP 15-DY1091WM, please share your feedback. Your reviews help us improve our services and assist other customers in making informed decisions.
Stock Availability:
Please check with us directly to confirm the availability of the HP 15-DY1091WM before placing your order to ensure prompt delivery.
Get in Touch:
For further information or assistance with your purchase, please contact our customer service. We are committed to providing excellent service and ensuring you choose the best product for your needs.
Disclaimer:
All information about the HP 15-DY1091WM Laptop is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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