NEO Digital
MSI KATANA 15 B12VGK Gaming Laptop - 12th Gen i7-12650H, 16GB, 512GB SSD, NVIDIA GeForce RTX 4070 8GB, 15.6" FHD
MSI KATANA 15 B12VGK Gaming Laptop - 12th Gen i7-12650H, 16GB, 512GB SSD, NVIDIA GeForce RTX 4070 8GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash the full potential of your gaming with the MSI Katana 15 B12VGK. Equipped with a 12th Gen i7, RTX 4070, 16GB RAM, and 512GB SSD. Experience top-tier gaming on a 15.6" FHD display.
Overview
The MSI Katana 15 B12VGK Gaming Laptop is crafted for gamers who demand power and precision. Featuring the 12th Gen Intel Core i7-12650H processor and NVIDIA GeForce RTX 4070 graphics, it delivers superior performance and stunning visuals on its 15.6" FHD screen, perfect for high-stakes gaming and multimedia tasks.
Product Description
The MSI Katana 15 B12VGK is a powerhouse that blends cutting-edge technology and robust design. With 16GB of RAM and a 512GB SSD, it offers swift multitasking and ample storage for an expansive game library. The NVIDIA GeForce RTX 4070 8GB graphics card provides breathtaking image quality and fluid gameplay, making every session more immersive. Whether you're battling it out in competitive environments or working on intensive creative projects, this laptop is built to keep pace with your needs.
Key Features
- High-Performance Processor: 12th Gen Intel Core i7-12650H for seamless gaming and productivity.
- Advanced Graphics: NVIDIA GeForce RTX 4070 8GB for cutting-edge visual performance.
- Ample Memory and Storage: 16GB RAM and 512GB SSD for efficient data handling and quick access.
- Stunning Display: 15.6-inch FHD screen ensures vivid and crisp visuals.
- Sleek Design: Crafted for mobility without sacrificing power.
Quality and Performance
The MSI Katana 15 B12VGK is engineered to withstand the rigors of intense gaming sessions, featuring a robust cooling system that maintains optimal performance while keeping heat levels in check.
Specifications
- CPU: 12th Gen Intel Core i7-12650H
- Graphics: NVIDIA GeForce RTX 4070, 8GB
- Display: 15.6" Full HD (1920x1080)
- Memory: 16GB RAM
- Storage: 512GB SSD
Purpose of Use
Ideal for both gaming enthusiasts and professional creators who need a high-performance laptop that can handle demanding applications and games. It's also great for streaming and video editing due to its powerful graphics and processing capabilities.
How to Use
Optimize the MSI Katana 15 B12VGK for your gaming and creative workflows by adjusting the settings to maximize performance for your specific applications. Utilize its high-end specs for gaming, content creation, and more.
Supported OS/Application/Industries
This laptop supports Windows 11 and is compatible with a wide range of gaming and professional applications, suitable for industries such as gaming, graphic design, video production, and software development.
Benefits & Compatibility
- Portable Powerhouse: Easy to transport without losing out on performance.
- Energy Efficient: Designed to maximize power usage for extended gaming sessions.
- Future-Ready: Equipped to handle future software and game releases with high-end specifications.
Warranty and FAQs
Includes a 1-year warranty for parts and labor, with options for extended coverage. Check our FAQ section or contact our customer support for more details on usage and maintenance.
Packaging/Weight/Dimension
Packaged responsibly with recyclable materials. Dimensions: 14.13" x 10.20" x 0.85"; Weight: approximately 4.63 lbs.
Shop Today & Receive Your Delivery Across the UAE!
Order your MSI Katana 15 B12VGK today and take advantage of fast, reliable delivery across the UAE. Prepare for unparalleled gaming and productivity experiences.
Best Price Guarantee
We constantly monitor our prices to ensure you receive the best possible deal. Find a lower price elsewhere? We’ll match it, ensuring you always pay the lowest price with us.
After Sales Support
Our customer service team is committed to providing excellent after-sales support. Reach out with any questions or concerns regarding your MSI Katana 15 B12VGK for swift assistance.
Request for Customer Reviews and Testimonials
If you’re enjoying the MSI Katana 15 B12VGK, please share your thoughts. Your feedback helps us improve and assists others in making informed decisions.
Stock Availability
Please contact us to confirm stock availability before placing your order. The MSI Katana 15 B12VGK is generally available within 10-15 working days after order confirmation.
Get in Touch
For more information about the MSI Katana 15 B12VGK or any other queries, our expert team is ready to help. Contact us today for personalized service and support.
Disclaimer
All content provided is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability may change. Verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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