NEO Digital
UniFi Ultra
UniFi Ultra
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your network with the UniFi Ultra Access Point, featuring cutting-edge Wi-Fi 6E technology for unparalleled wireless performance. Ideal for high-demand environments. Shop at NEOTECH.
Overview
The UniFi Ultra Access Point is designed for environments that demand the highest levels of wireless performance and connectivity. Utilizing the latest Wi-Fi 6E technology, this device extends into the 6 GHz band to provide faster speeds, lower latency, and increased capacity, making it ideal for high-density scenarios like corporate offices, conference centers, and large public venues.
Product Description
This top-tier access point supports triple-band functionality (2.4 GHz, 5 GHz, and 6 GHz) to maximize coverage and minimize interference, ensuring a superior connectivity experience for all users. The UniFi Ultra is equipped with advanced MU-MIMO and OFDMA technologies, which enhance network efficiency and allow it to handle multiple devices simultaneously without a drop in performance.
Key Features
- Wi-Fi 6E Technology: Expands network capacity by operating in the less congested 6 GHz band, providing additional non-overlapping channels and reducing interference.
- High-Capacity Performance: Designed to support hundreds of simultaneous connections with enhanced speeds and reduced latency.
- Triple-Band Support: Offers flexibility with three separate radio bands to optimize network traffic and user density effectively.
- Advanced Security Features: Includes the latest security protocols to ensure network integrity and protect against external threats.
- PoE++ Enabled: Supports Power over Ethernet for simple installation and flexibility in deployment without the need for external power sources.
Product Quality and Performance
The UniFi Ultra Access Point is built with durability and longevity in mind, featuring a rugged enclosure that is suitable for both indoor and outdoor installations. Its hardware components are selected for optimal performance and reliability, even under the most demanding conditions.
Specifications
- Networking Interface: 1x 10 Gigabit Ethernet Port
- Power Method: 802.3at PoE++
- Max. Power Consumption: 20W
- Wi-Fi Standards: 802.11ax (Wi-Fi 6E)
- Maximum TX Power: 30 dBm
- Antennas: High-gain internal antennas designed for maximum range and coverage
Purpose of Use
The UniFi Ultra is perfect for businesses that require a robust and reliable wireless network capable of supporting a large number of devices across extensive areas, such as universities, hospitals, and sports arenas.
How to Use
Install the UniFi Ultra Access Point in strategic locations, connect it to your network via a 10 Gigabit Ethernet link, and configure it through the UniFi Network Controller. This management platform allows for detailed monitoring and adjustment of network settings to ensure optimal performance across all connected devices.
Supported Industries
Especially beneficial for sectors where high-density connectivity and robust performance are critical, including education, healthcare, hospitality, and retail.
Benefits & Compatibility
The UniFi Ultra enhances network management and user experience by providing stable, high-speed connections that can accommodate a surge of devices without performance degradation. It is compatible with all existing UniFi network equipment and integrates seamlessly into any current infrastructure.
Warranty and FAQs
Comes with a comprehensive warranty covering manufacturing defects and performance issues, supported by a detailed FAQ section and dedicated technical support to assist with setup and ongoing management.
Packaging/Weight/Dimension
The product comes in secure, environmentally friendly packaging, complete with all necessary installation accessories and a quick-start guide to ensure a smooth setup process.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi Ultra Access Point from NEOTECH and benefit from our reliable delivery services, ensuring that your networking needs are met promptly and efficiently.
Best Price Guarantee
At NEOTECH, we ensure that you receive the best pricing for the UniFi Ultra, providing exceptional value for a high-end networking solution.
After Sales Support
Our expert team is ready to assist with any inquiries or challenges, providing support and guidance to ensure your network operates at its full potential.
Request for Customer Reviews and Testimonials
We value feedback from our customers and encourage you to share your experience with the UniFi Ultra to help us continue improving our services and products.
Stock Availability
Please contact us directly to check the availability of the UniFi Ultra Access Point. We strive to maintain accurate stock levels for timely delivery.
Get in Touch
For more detailed information or assistance with your UniFi Ultra purchase, contact our expert support team. We are here to provide personalized assistance tailored to your specific networking requirements.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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