NEO Digital
UniFi AI Turret
UniFi AI Turret
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience next-level security with the UniFi AI Turret, featuring cutting-edge AI technology for enhanced monitoring and precision. Secure your premises with the latest in surveillance technology from NEOTECH.
Overview
The UniFi AI Turret is a high-performance surveillance camera that integrates advanced artificial intelligence to provide exceptional security monitoring. This camera is designed for both indoor and outdoor use, making it an excellent choice for businesses, educational institutions, and residential areas seeking top-tier security solutions.
Product Description
Equipped with AI capabilities, the UniFi AI Turret can perform real-time video analytics, which includes motion detection, object recognition, and unusual activity alerts. Its robust design and adaptive IR LEDs provide clear imaging in various lighting conditions, ensuring reliable surveillance around the clock. The camera's compact and discreet turret form factor allows for unobtrusive installation while providing wide-angle coverage.
Key Features
- AI-Powered Surveillance: Utilizes advanced algorithms for smart detection and analysis, enhancing security operations.
- High-Resolution Video: Captures footage in full HD, ensuring detailed images for accurate identification.
- Adaptive Night Vision: Features IR LEDs that adjust to the lighting condition, providing clear night-time images without overexposure.
- Weatherproof Design: Certified with IP67 rating, making it resistant to dust, water, and extreme temperatures.
- Wide-Angle Coverage: Offers a broad field of view with minimal blind spots, ideal for monitoring large areas.
Product Quality and Performance
The UniFi AI Turret is constructed with durable materials designed to withstand various environmental conditions. Its high-quality imaging technology and AI functionalities ensure that it delivers consistent performance and reliable surveillance, essential for security-sensitive environments.
Specifications
- Video Quality: 1080p HD resolution
- Field of View: 100+ degrees wide angle
- Networking Interface: Ethernet connection with PoE capability
- AI Functions: Motion tracking, object recognition, activity zones, and event-based recording
- Enclosure: IP67 weather-resistant housing
Purpose of Use
The UniFi AI Turret is versatile enough for deployment in a range of settings, including commercial properties, retail spaces, schools, and homes where high-quality surveillance is required. It's particularly beneficial in areas where intelligent monitoring and automated alerts can enhance safety and security measures.
How to Use
Install the UniFi AI Turret at strategic points around the property, connect it to your network via Ethernet, and configure the camera through the UniFi Protect application. Users can customize settings such as motion sensitivity, alert schedules, and recording preferences to tailor the surveillance system to their needs.
Supported Industries
Ideal for industries requiring robust surveillance systems, such as retail, education, property management, and public safety. Its advanced AI features make it particularly useful in scenarios where automated monitoring and alerts can prevent theft, vandalism, or other security breaches.
Benefits & Compatibility
- Enhanced Security: Provides detailed real-time alerts and recordings, helping to secure premises effectively.
- Reduced False Alarms: AI capabilities minimize false alarms by distinguishing between relevant and irrelevant movements.
- Easy Integration: Seamlessly integrates with UniFi Protect for centralized management alongside other UniFi security devices.
- Cost-Effective: Reduces the need for multiple cameras and manual monitoring, saving on resources and manpower.
Warranty and FAQs
Includes a manufacturer’s warranty that covers defects and malfunctions, supported by a comprehensive FAQ section to assist with setup and troubleshooting.
Packaging/Weight/Dimension
The camera is packaged with all necessary mounting hardware and a quick-start guide for easy installation.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi AI Turret from NEOTECH and benefit from our reliable delivery services, ensuring you get your advanced surveillance system up and running promptly.
Best Price Guarantee
NEOTECH offers the UniFi AI Turret at competitive prices, ensuring you receive excellent value for an advanced surveillance solution.
After Sales Support
Our dedicated support team is available to assist with any operational questions or issues, helping you to maximize the effectiveness of your UniFi AI Turret.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi AI Turret to help us improve our products and services and assist others in making informed decisions.
Stock Availability
Please contact us directly to check the current availability of the UniFi AI Turret. We aim to keep our inventory updated to meet your needs promptly.
Get in Touch
For more detailed information or assistance with your UniFi AI Turret purchase, contact our support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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