NEO Digital
DELL ALIENWARE AURORA R11 10th Gen i9-10900KF
DELL ALIENWARE AURORA R11 10th Gen i9-10900KF
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate the gaming world with the DELL Alienware Aurora R11, powered by a 10th Gen Intel i9-10900KF processor. Experience top-tier gaming with advanced cooling technology. Available at NEOTECH.
Overview
The DELL Alienware Aurora R11 is a high-performance gaming PC designed to meet the demands of hardcore gamers. Powered by the 10th Gen Intel Core i9-10900KF, this system delivers exceptional processing power, enabling smooth gameplay and efficient multitasking.
Product Description
Featuring a 10th Gen Intel Core i9-10900KF processor, the Alienware Aurora R11 provides superior performance for gaming, content creation, and intensive computing tasks. It is equipped with advanced cooling technology to maintain optimal performance during extended gaming sessions. This model also includes customizable RGB lighting, a tool-less design for easy upgrades, and a compact form factor that fits well in any gaming setup.
Key Features
- Processor: 10th Gen Intel Core i9-10900KF, 10 cores, up to 5.3 GHz with Turbo Boost.
- Graphics: Options available including NVIDIA GeForce RTX series or AMD Radeon GPUs.
- Memory: Up to 64GB DDR4 RAM for seamless multitasking and gaming.
- Storage: Multiple storage options including SSDs and HDDs for rapid game loading and ample storage space.
- Cooling System: Advanced liquid cooling solutions to ensure peak performance.
- Chassis: Unique Alienware-designed case with customizable RGB lighting.
Product Quality and Performance
The Aurora R11 is built with premium materials for durability and designed with the latest technology to handle the most resource-demanding games and software. Its innovative cooling system ensures that the hardware runs at optimal temperatures, enhancing longevity and performance.
Specifications
- CPU: Intel Core i9-10900KF (10-core, up to 5.3GHz)
- GPU: Configurable up to NVIDIA GeForce RTX 3090
- RAM: Up to 64GB DDR4
- Storage: Options include NVMe SSDs and high-capacity HDDs
- Operating System: Windows 10 Home or Pro
- Ports: Multiple USB 3.1 and Thunderbolt 3 ports, along with HDMI and DisplayPort
- Networking: Wi-Fi 6 AX1650, Bluetooth 5.1, Gigabit Ethernet
- Power Supply: Up to 1000W (depending on configuration)
- Dimensions: Compact size suitable for various gaming setups
Purpose of Use
- High-End Gaming: Designed for gamers seeking ultra-high frame rates in AAA titles.
- VR and AR: Ready for the demands of virtual and augmented reality applications.
- Content Creation: Capable of handling video editing, 3D rendering, and other creative tasks.
How to Use
- Set up the Aurora R11 in a well-ventilated area to ensure adequate air circulation.
- Connect to a high-resolution monitor or multiple monitors for the best gaming or creative experience.
- Regularly update drivers and operating system to maintain performance and security.
Supported Applications
- Supports all major gaming titles, streaming services, and content creation software.
Benefits & Compatibility
The Alienware Aurora R11 offers cutting-edge performance and is compatible with a wide range of peripherals and displays, including VR headsets.
Warranty and FAQs
NEOTECH provides full warranty coverage for the Alienware Aurora R11, ensuring reliable support and service. For detailed warranty information and FAQs, please contact NEOTECH’s customer service.
Packaging/Weight/Dimension
Packaged securely with reinforced packaging to protect during shipping. Includes all necessary cables and accessories for setup. Dimensions and weight are optimized for easy handling.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the DELL Alienware Aurora R11 from NEOTECH and enjoy fast, reliable delivery across the UAE. Upgrade your gaming with this powerhouse PC.
Best Price Guarantee
NEOTECH ensures competitive pricing for the Alienware Aurora R11, supported by our best price guarantee, providing you with exceptional value.
After Sales Support
Our expert support team at NEOTECH is available to assist with any setup or performance issues, ensuring you can fully leverage the capabilities of your new gaming PC.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Alienware Aurora R11 to help others make informed decisions and to help us enhance our service.
Stock Availability
Please check with NEOTECH for the current availability of the Alienware Aurora R11 to ensure timely delivery for your order.
Get in Touch
For more information about the Alienware Aurora R11 or other inquiries, please contact NEOTECH. Our team is ready to provide assistance and expert advice tailored to your gaming needs.
Disclaimer
All information regarding the Alienware Aurora R11 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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