NEO Digital
DELL ALIENWARE M18 R2 (2024) Gaming Laptop - 14th Gen i7-14700HX, 16GB, 1TB SSD, NVIDIA GeForce RTX 4070 8GB, 18" QHD+
DELL ALIENWARE M18 R2 (2024) Gaming Laptop - 14th Gen i7-14700HX, 16GB, 1TB SSD, NVIDIA GeForce RTX 4070 8GB, 18" QHD+
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your gaming with the Alienware M18 R2 (2024), featuring a 14th Gen Intel i7-14700HX, 16GB RAM, 1TB SSD, and NVIDIA RTX 4070 8GB. Experience cutting-edge performance on a stunning 18" QHD+ display.
Overview
The DELL ALIENWARE M18 R2 (2024) redefines high-end gaming with its 14th Gen Intel Core i7-14700HX processor and NVIDIA GeForce RTX 4070 graphics. This gaming behemoth is designed to handle the most intense gaming sessions, all on a spacious 18-inch QHD+ display that brings every detail to life with incredible clarity.
Product Description
The Alienware M18 R2 (2024) is the ultimate gaming laptop for those who seek top-tier performance without compromise. It's powered by the latest 14th Gen Intel i7-14700HX CPU, providing robust processing power to handle both gaming and multitasking with ease. The NVIDIA GeForce RTX 4070 graphics card offers exceptional graphical performance, capable of running the latest games at high settings. The laptop's 16GB of RAM and 1TB SSD ensure that you have ample memory and storage for your games and applications, while the 18-inch QHD+ display delivers immersive visuals.
Key Features
- Processor: 14th Gen Intel Core i7-14700HX, optimized for gaming and content creation.
- Memory: 16GB DDR5 RAM for smooth multitasking and responsiveness.
- Storage: 1TB SSD for quick game loads and ample storage space.
- Graphics: NVIDIA GeForce RTX 4070 8GB, perfect for high-resolution gaming.
- Display: 18-inch QHD+ (2560x1600) for expansive, crystal-clear visuals.
- Cooling: Advanced Cryo-Tech cooling technology for optimal thermal performance.
- Design: Iconic Alienware aesthetics with customizable RGB lighting.
Product Quality and Performance
Constructed with premium materials, the Alienware M18 R2 is designed to withstand the rigors of intense gaming. Its advanced cooling system ensures that the laptop maintains optimal performance levels without overheating, even during long gaming sessions.
Specifications
- CPU: Intel Core i7-14700HX
- RAM: 16GB DDR5
- Storage: 1TB PCIe SSD
- Graphics: NVIDIA GeForce RTX 4070 8GB
- Display: 18-inch QHD+ (2560x1600)
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C, USB-A, HDMI, Ethernet
- Operating System: Windows 11 Home
Purpose of Use
- Advanced Gaming: Tailored for running the most demanding games and VR applications.
- Content Creation: Powerful enough for video editing, 3D rendering, and other creative tasks.
- Entertainment: Ideal for streaming ultra-high-definition content and enjoying immersive multimedia experiences.
How to Use
- Initial Setup: Start by setting up Windows and updating all drivers and software via Alienware Update.
- Optimization: Customize graphic settings in NVIDIA Control Panel and use Alienware Command Center to fine-tune gaming profiles.
- Maintenance: Keep the system clean and software up to date for best performance.
Supported Applications
Supports all major gaming engines, VR platforms, and professional applications such as Adobe Suite and Autodesk.
Benefits & Compatibility
The laptop is designed for gamers who need high performance and professionals who require powerful specifications for content creation. It supports a broad range of peripherals and display technologies, including the latest VR headsets.
Warranty and FAQs
Includes a one-year standard warranty from Dell that covers hardware issues and provides comprehensive technical support.
Packaging/Weight/Dimension
Packaged securely to protect during shipping; though large, the design considers portability for gamers on the go.
Shop Today & Receive Your Delivery!
Order your Alienware M18 R2 (2024) now to get ahead of the game with our quick delivery services and excellent customer support.
Best Price Guarantee
We monitor our pricing to ensure you get the best deal. If you find a lower price elsewhere, we'll match it.
After Sales Support
Our dedicated team is here to assist with any questions or issues, ensuring a seamless experience from setup to daily use.
Request for Customer Reviews and Testimonials
Your feedback is invaluable—please share your experiences with the M18 R2 to help others in their decision-making process.
Stock Availability
Contact us to verify the availability of the Alienware M18 R2 (2024) to ensure timely delivery.
Get in Touch
For further information or specific queries about the Alienware M18 R2 (2024), feel free to contact our customer service team for personalized assistance.
Disclaimer
Specifications, availability, and pricing are subject to change without notice. Confirm all details with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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