NEOTECH
LENOVO THINKPAD E16 Gen 1 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, NVIDIA GeForce MX550 2GB, 16″ WUXGA
LENOVO THINKPAD E16 Gen 1 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, NVIDIA GeForce MX550 2GB, 16″ WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your productivity with the Lenovo ThinkPad E16 Gen 1, featuring a 13th Gen Intel i7-1355U, 16GB RAM, 512GB SSD, NVIDIA GeForce MX550, and a stunning 16-inch WUXGA display. Perfect for high-performance computing needs.
Overview
The Lenovo ThinkPad E16 Gen 1 is designed for professionals and power users who demand performance and reliability. Equipped with a 13th Generation Intel Core i7-1355U processor, 16GB of RAM, a 512GB SSD, and an NVIDIA GeForce MX550 graphics card, this laptop delivers outstanding speed and graphics capabilities on a 16-inch WUXGA display, making it ideal for both productivity and multimedia tasks.
Product Description
This latest iteration of the ThinkPad E Series, the E16 Gen 1, balances power with efficiency. It's built to handle demanding business applications, creative software, and multi-tasking without compromise. The NVIDIA GeForce MX550 graphics card supports light design work and video editing, while the expansive 16-inch WUXGA screen offers more workspace and superior image clarity for detailed projects and presentations.
Key Features
- Processor: Powerful 13th Gen Intel Core i7-1355U for high-speed computing.
- Memory: 16GB RAM ensures smooth multitasking.
- Storage: 512GB SSD offers ample space and fast data retrieval.
- Graphics: NVIDIA GeForce MX550 2GB, suitable for professional graphics work.
- Display: 16-inch WUXGA (1920x1200) display provides enhanced brightness and clarity.
- Build Quality: Robust design typical of ThinkPad's reliability standards.
Product Quality and Performance
The ThinkPad E16 Gen 1 is rigorously tested to withstand the demands of professional environments, ensuring durability and longevity. With enhanced thermal management, it remains cool and efficient under load, supporting prolonged periods of use without performance throttling.
Specifications
- CPU: 13th Gen Intel Core i7-1355U
- RAM: 16GB DDR4
- Storage: 512GB PCIe NVMe SSD
- Graphics: NVIDIA GeForce MX550 2GB
- Display: 16" WUXGA (1920x1200), anti-glare
- Operating System: Windows 11 Pro
- Connectivity: WiFi 6, Bluetooth 5.2, USB-C, USB 3.2, HDMI, Ethernet, audio jack
Purpose of Use
- Professional and Business Use: Ideal for developers, designers, and business professionals.
- Creative Applications: Supports Adobe Creative Suite for graphic design and video editing.
- Education and Research: Suitable for educators and researchers who require a powerful device for simulation and data analysis.
How to Use
- Setup: Quick and straightforward with pre-installed Windows 11 Pro and Lenovo utility tools.
- Daily Operations: Optimized for high productivity with robust security features like a fingerprint reader and TPM 2.0.
- Maintenance: Minimal maintenance required, supported by Lenovo's system update tools for firmware and driver updates.
Supported Applications
Capable of efficiently running engineering software, statistical tools, extensive databases, and graphic design programs due to its advanced CPU and GPU.
Benefits & Compatibility
Offers a perfect blend of performance and portability with a larger screen, making it a preferred choice for users who need a more substantial visual workspace without sacrificing mobility.
Warranty and FAQs
Comes with a standard Lenovo warranty, with extended options available for additional peace of mind.
Packaging/Weight/Dimension
Packaged in eco-friendly materials; despite its larger screen, the E16 remains light and easy to carry, ideal for professionals on the move.
Shop Today & Receive Your Delivery!
Order now through our website for exclusive deals and expedited shipping. Ensure your productivity remains uninterrupted with the Lenovo ThinkPad E16 Gen 1.
Best Price Guarantee
We guarantee competitive prices. If you find the ThinkPad E16 Gen 1 for less elsewhere, contact us for a price match.
After Sales Support
Our support team is ready to help with any queries or issues, ensuring a smooth experience from purchase to daily operation.
Request for Customer Reviews and Testimonials
We encourage you to share your feedback on the ThinkPad E16 Gen 1 to help future customers make informed decisions.
Stock Availability
Check the availability on our website or contact customer service for up-to-date inventory information.
Get in Touch
For more detailed information about the Lenovo ThinkPad E16 Gen 1 or any assistance, our customer support team is available to provide expert help.
Disclaimer
Specifications and availability are subject to change. Always confirm the details with our sales team to ensure the laptop meets your specific requirements
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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