NEOTECH
LENOVO THINKPAD E16 Gen 1 Laptop - 13th Gen i5-1335U, 8GB, 512GB SSD, NVIDIA GeForce MX550 2GB, 16″ WUXGA, English Keyboard
LENOVO THINKPAD E16 Gen 1 Laptop - 13th Gen i5-1335U, 8GB, 512GB SSD, NVIDIA GeForce MX550 2GB, 16″ WUXGA, English Keyboard
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore superior performance with Lenovo ThinkPad E16 Gen 1, equipped with a 13th Gen Intel i5, NVIDIA MX550, and a 16" WUXGA display, tailored for professionals and multitaskers.
Overview
The Lenovo ThinkPad E16 Gen 1 is engineered for professionals who demand robust performance and reliable graphics capabilities. Featuring the latest 13th Gen Intel Core i5-1335U processor and NVIDIA GeForce MX550 graphics, this laptop is designed to handle demanding business applications and multimedia content with ease.
Product Description
This laptop boasts a 16-inch WUXGA display that offers vivid colors and sharp details, perfect for both work and entertainment. With 8GB of RAM and a 512GB SSD, it facilitates efficient multitasking and ample storage for all your important documents and media. Its sleek design and English keyboard layout make it a great choice for global professionals.
Key Features
- Cutting-edge Processor: 13th Gen Intel Core i5-1335U for high-efficiency performance.
- Dedicated Graphics: NVIDIA GeForce MX550 2GB for superior graphic handling.
- Expansive Display: 16-inch WUXGA screen delivers enhanced visuals with more screen real estate.
- Robust Design: Built to withstand the rigors of daily use with military-grade durability.
- Connectivity Options: Includes USB-C, HDMI, and more for comprehensive connectivity.
Product Quality and Performance
The ThinkPad E16 Gen 1 meets rigorous testing standards to ensure it performs in extreme conditions. Its hardware is optimized for durability and performance, making it suitable for everything from everyday computing to more demanding business tasks.
Specifications
- Processor: Intel Core i5-1335U
- Graphics: NVIDIA GeForce MX550 2GB
- Memory: 8GB RAM
- Storage: 512GB SSD
- Display: 16" WUXGA (1920x1200)
Purpose of Use
- Business Applications: Ideal for handling complex spreadsheets, presentations, and video conferencing.
- Creative Tasks: Well-suited for basic photo editing, graphic design, and video playback.
- Everyday Use: Streamlined for everyday tasks such as web browsing, document editing, and multimedia consumption.
How to Use
- Setup: Quick setup with Windows and built-in Lenovo utilities for immediate use.
- Daily Operations: Use the Lenovo Vantage for updates, system health monitoring, and security management.
- Graphics Applications: Leverage the NVIDIA MX550 for enhanced creative and visualization tasks.
Benefits & Compatibility
- Enhanced Multitasking: Smoothly run multiple applications simultaneously with robust RAM and processor.
- High-Quality Visuals: The large WUXGA display provides excellent clarity for detailed work and entertainment.
- Extended Connectivity: Multiple ports ensure easy connection to peripherals and external displays.
Warranty and Support
Comes with Lenovo's standard warranty coverage with options for extended protection, providing peace of mind and support for any issues.
Packaging/Weight/Dimensions
- Environmentally Friendly Packaging: Lenovo uses sustainable materials to minimize environmental impact.
- Portability: Designed for easy mobility, perfect for professionals on the move.
- Dimensions: Sleek and portable, fitting easily into most work bags.
Best Price Guarantee
Lenovo offers competitive pricing for the ThinkPad E16 Gen 1, with a price match guarantee against reputable retailers.
After Sales Support
Lenovo provides comprehensive after-sales service, including technical support and warranty claims processing.
Request for Customer Reviews and Testimonials
Share your thoughts and experiences with the ThinkPad E16 Gen 1 to help others make informed decisions.
Stock Availability
Please visit Lenovo’s official website or contact authorized dealers to check the current stock status of the ThinkPad E16 Gen 1.
Get in Touch
For further information, queries, or assistance, reach out to Lenovo’s customer service or visit the support section on their website.
Disclaimer
Information provided here, including specifications, prices, and stock availability, is subject to change without notice. Verify all details with our sales team before making a purchase. Images are for illustration purposes only and may not represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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