NEOTECH
LENOVO THINKPAD X13 YOGA Gen 3 Laptop - 12th Gen i7-1265U, 16GB, 512GB SSD, 13.3" WUXGA, Touch X360
LENOVO THINKPAD X13 YOGA Gen 3 Laptop - 12th Gen i7-1265U, 16GB, 512GB SSD, 13.3" WUXGA, Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Transform your mobile productivity with the Lenovo ThinkPad X13 Yoga Gen 3, equipped with a 12th Gen i7-1265U, 16GB RAM, and 512GB SSD. The 13.3-inch WUXGA touchscreen offers versatility with a 360-degree hinge for professionals on the move.
Overview
The Lenovo ThinkPad X13 Yoga Gen 3 is a highly versatile and powerful laptop designed for professionals who need performance and flexibility. Featuring a 12th Gen Intel i7-1265U processor, 16GB of RAM, and a 512GB SSD, it is built to handle demanding tasks effortlessly. The 13.3-inch WUXGA touchscreen supports various modes of use, thanks to its X360 hinge, making it ideal for presentations, content creation, and more.
Product Description
Designed to adapt to any work scenario, the ThinkPad X13 Yoga Gen 3 is perfect for the modern professional. The Intel i7-1265U processor ensures efficient and fast performance, while the 16GB of RAM allows for smooth multitasking across multiple applications. The 512GB SSD provides ample storage and quick data access. The 13.3-inch WUXGA (1920x1200) touchscreen delivers crisp, clear visuals and offers the flexibility of a 360-degree hinge, allowing it to be used as a laptop, tablet, or any form in between.
Key Features
- Intel i7-1265U Processor: Delivers high-efficiency performance for intensive tasks.
- 16GB RAM & 512GB SSD: Ensures ample space and fast multitasking capabilities.
- 13.3-inch WUXGA Touchscreen: Provides sharp visuals and responsive touch interactions.
- 360-Degree Hinge: Enables versatile use in laptop, tent, stand, and tablet modes.
- Robust and Secure: Built with ThinkShield security features for comprehensive protection.
Product Quality and Performance
The X13 Yoga Gen 3 meets Lenovo’s rigorous standards for durability and reliability, undergoing various tests to ensure it can withstand daily use in any environment. It offers superb performance for business applications, multimedia creation, and everyday tasks, supported by its robust build and high-quality specifications.
Specifications
- Processor: 12th Gen Intel i7-1265U
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 13.3" WUXGA (1920 x 1200) Touchscreen
- Operating System: Windows 11 Pro
Purpose of Use
Ideal for business travelers, remote workers, and dynamic professionals who need a reliable and flexible computing solution. Its convertible design is perfect for those who frequently switch between typing, presenting, and using touch-based applications.
How to Use
Utilize the X13 Yoga in various configurations to suit your work style—use it as a traditional laptop for typing reports, in tent mode for presentations, or as a tablet for on-the-go access. Regular updates and using cloud solutions will enhance performance and security.
Supported OS/Application/Industries
With Windows 11 Pro, this laptop is equipped to handle a broad range of applications, making it suitable for various industries including finance, education, healthcare, and creative sectors. Its performance and portability make it especially useful for professionals who require a versatile device that adapts to their workflow.
Benefits & Compatibility
This laptop enhances workflow efficiency with its flexible design and powerful specs. It's compatible with a variety of peripherals and accessories, thanks to its comprehensive connectivity options, including USB-C and Thunderbolt ports.
Warranty and FAQs
Includes a standard one-year warranty, extendable to three years, covering hardware malfunctions and software issues. For more detailed support, visit the Lenovo FAQ section or contact customer service directly.
Stock Availability
Contact our sales team for the current availability of the Lenovo ThinkPad X13 Yoga Gen 3. Stock levels can fluctuate, so it's recommended to check frequently and reserve your unit as needed.
Best Price Guarantee
We are committed to providing the best price for the Lenovo ThinkPad X13 Yoga Gen 3. If you find it cheaper elsewhere, we will match the price to ensure you receive the best possible deal.
After Sales Support
Our comprehensive after-sales support ensures you have a smooth experience with your new laptop. We provide assistance for any setup or troubleshooting you might need.
Request for Customer Reviews and Testimonials
If you have used the Lenovo ThinkPad X13 Yoga Gen 3, please share your experiences. Your feedback helps us to improve our products and services and assists other customers in making informed purchasing decisions.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all details with our sales team before making a purchase, as specifications, availability, and pricing are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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