NEO Digital
LENOVO THINKPAD X1 CARBON Gen 11 Laptop - 13th Gen i7-1355U, 16GB, 1TB SSD, 14" WUXGA
LENOVO THINKPAD X1 CARBON Gen 11 Laptop - 13th Gen i7-1355U, 16GB, 1TB SSD, 14" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your professional experience with the Lenovo ThinkPad X1 Carbon Gen 11. Featuring a 13th Gen i7-1355U, 16GB RAM, and 1TB SSD, coupled with a stunning 14" WUXGA display. Designed for elite performance.
Overview
Unleash top-tier performance with the Lenovo ThinkPad X1 Carbon Gen 11, a powerhouse engineered for the demands of modern professionals. Equipped with the latest 13th Gen Intel i7-1355U processor and enhanced with 16GB of RAM, this laptop ensures seamless multitasking. The expansive 1TB SSD offers ample storage for all your critical data, while the 14-inch WUXGA display provides crystal-clear visuals for an immersive work experience.
Product Description
The Lenovo ThinkPad X1 Carbon Gen 11 is the epitome of sophistication and functionality. This ultralight laptop is powered by a 13th Gen Intel i7-1355U processor, delivering robust performance for even the most demanding applications. With 16GB of RAM and a 1TB SSD, it offers both speed and capacity, making it perfect for professionals on the go. The 14-inch WUXGA display ensures vibrant visuals with precise color accuracy, ideal for presentations, video conferences, and intensive multimedia tasks.
Key Features
- 13th Gen Intel i7-1355U Processor: High-efficiency processing power for complex workflows.
- 16GB RAM & 1TB SSD: Maximum memory and extensive storage for advanced multitasking.
- 14-inch WUXGA Display: Superior display quality for detailed visuals in work and media.
- Ultralight and Durable: Premium build, designed for portability and resilience.
Product Quality and Performance
Crafted with a commitment to excellence, the ThinkPad X1 Carbon Gen 11 meets rigorous durability standards, making it suitable for travel and remote work. It's tested against extreme conditions to ensure reliability in various environments. The laptop's performance is tailored for business applications, providing fast response times and efficient handling of multiple tasks simultaneously.
Specifications
- Processor: 13th Gen Intel i7-1355U
- Memory: 16GB RAM
- Storage: 1TB SSD
- Display: 14" WUXGA (1920 x 1200)
- Operating System: Windows 11 Pro
Purpose of Use
This laptop is ideal for C-level executives, IT professionals, and creative experts who demand a blend of high-performance hardware and superior mobility. It's especially suited for handling high-stakes tasks such as data analysis, creative software suites, and continuous multi-tasking.
How to Use
Optimize your productivity by leveraging the capabilities of Windows 11 Pro and the hardware specs of your X1 Carbon. Regular maintenance, such as system updates and data backups, will ensure the laptop remains efficient and secure.
Supported OS/Application/Industries
The ThinkPad X1 Carbon Gen 11 is built to run Windows 11 Pro, making it compatible with a vast array of business applications required in industries like finance, technology, design, and more. Its robust construction and advanced specifications support a wide range of professional software.
Benefits & Compatibility
Enjoy unmatched productivity and convenience with features designed for business, including enhanced security options, high-speed connectivity, and an ergonomic keyboard design. The X1 Carbon is compatible with numerous Lenovo docking solutions and peripherals, offering a versatile workstation setup.
Warranty and FAQs
Comes with a standard one-year warranty, extendable to three years, covering defects in materials or workmanship. For additional support and FAQs, access our customer service resources online or contact our helpdesk directly.
Stock Availability
Please check with us regarding the availability of the Lenovo ThinkPad X1 Carbon Gen 11 as stock levels can fluctuate. Advance orders are recommended to ensure timely delivery.
Best Price Guarantee
We ensure you receive the best pricing for the Lenovo ThinkPad X1 Carbon Gen 11. Should you find a lower price elsewhere, we will match it, guaranteeing you the best deal for your investment.
After Sales Support
Our comprehensive after-sales service provides you with ongoing support, helping to resolve any issues and maximize the performance of your ThinkPad X1 Carbon.
Request for Customer Reviews and Testimonials
Your feedback is invaluable. If you have used the Lenovo ThinkPad X1 Carbon Gen 11, please share your experience to help guide others in their purchase decisions.
Disclaimer
All information provided here is intended for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Confirm all details with our sales team before making a purchase as specifications, availability, and prices may change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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