NEO Digital
LENOVO LOQ 15IRX9 Gaming Laptop - 13th Gen i5-13450HX, 16GB, 512GB SSD, NVIDIA GeForce RTX 4060 8GB, 15.6" FHD
LENOVO LOQ 15IRX9 Gaming Laptop - 13th Gen i5-13450HX, 16GB, 512GB SSD, NVIDIA GeForce RTX 4060 8GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your game with the Lenovo LOQ 15IRX9, powered by a 13th Gen Intel i5-13450HX, 16GB RAM, 512GB SSD, NVIDIA GeForce RTX 4060 8GB, and a sharp 15.6-inch FHD display. Perfect for gamers who demand high performance and reliability.
Overview:
Designed for gamers who value efficiency and performance, the Lenovo LOQ 15IRX9 Gaming Laptop combines high-speed processing with top-tier graphics in a compact and durable form. This model is perfect for both competitive gaming and intensive multitasking.
Product Description:
The Lenovo LOQ 15IRX9 is equipped with the latest 13th Generation Intel Core i5-13450HX processor, which delivers excellent speed and responsiveness for gaming and professional applications. The NVIDIA GeForce RTX 4060 8GB graphics card provides robust graphical capabilities, enabling stunning visuals and smooth frame rates in the latest high-demand games. With 16GB of RAM, the laptop handles multiple applications simultaneously without lag, and the 512GB SSD ensures quick boot times and rapid data access. The 15.6-inch Full HD display offers crisp, vibrant visuals, enhancing the gaming experience with rich detail and colors.
Key Features:
- 13th Gen Intel Core i5-13450HX Processor: High-speed performance for serious gaming and multitasking.
- NVIDIA GeForce RTX 4060 8GB: Advanced graphics power for immersive gaming experiences.
- 16GB RAM: Excellent multitasking ability.
- 512GB SSD: Fast storage for reduced load times and efficient data management.
- 15.6-inch FHD Display: Delivers detailed and vibrant visuals.
- Portable and Sturdy: Durable design, ideal for gaming on the go.
Product Quality and Performance:
The Lenovo LOQ 15IRX9 is crafted with a focus on durability and performance. Its robust build is designed to handle the rigors of daily use, while the advanced cooling system ensures optimal performance during prolonged gaming sessions by efficiently managing heat.
Specifications:
- Processor: Intel Core i5-13450HX, 13th Generation
- Memory: 16GB DDR5 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: NVIDIA GeForce RTX 4060 8GB
- Display: 15.6" Full HD (1920x1080), anti-glare
- Connectivity: Wi-Fi 6, Bluetooth 5.2, USB-C, HDMI, multiple USB ports
- Operating System: Windows 11 Home
- Battery Life: Up to 6 hours
- Dimensions: 14.17 x 10.51 x 0.78 inches
- Weight: Approximately 4.85 lbs
Purpose of Use:
This laptop is ideally suited for gamers who need a powerful yet portable solution for both home and competitive environments. It's also well-suited for professionals who require a robust laptop for graphic design, video editing, and other resource-intensive applications.
How to Use:
To maximize performance, customize your graphic and power settings for gaming through the NVIDIA control panel and Windows settings. Regularly update your drivers and operating system to keep the system running smoothly and securely.
Benefits & Compatibility:
The Lenovo LOQ 15IRX9 supports a wide range of peripherals and is compatible with the latest gaming accessories, including high-end headphones, external keyboards, and gaming mice, thanks to its comprehensive array of ports.
Warranty and FAQs:
Includes a one-year warranty from Lenovo, covering standard technical support and hardware issues, providing peace of mind for gamers concerned about durability and reliability.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website and major electronics retailers. Explore shipping options to get your laptop as soon as possible.
Best Price Guarantee:
Check regularly for discounts and promotional offers to ensure you get the best deal on your new gaming laptop.
After Sales Support:
Lenovo provides extensive support through online resources, a dedicated support line, and easy access to authorized service centers.
Request for Customer Reviews and Testimonials:
We encourage you to share your gaming experiences with the Lenovo LOQ 15IRX9 to help other gamers make informed decisions about their hardware choices.
Stock Availability:
Monitor Lenovo’s website and other retail outlets for availability, especially during new releases and special promotions.
Get in Touch:
For more detailed information or assistance, please contact Lenovo’s customer support or visit an authorized retailer.
Disclaimer:
Make sure to verify the specifications meet your needs before purchase. Review the retailer's return policy and the warranty details provided by Lenovo to ensure a confident and secure transaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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