NEOTECH
LENOVO THINKPAD X1 CARBON GEN 8 Laptop - 10th Gen i7-10610U, 16GB, 512GB SSD, 14" QHD
LENOVO THINKPAD X1 CARBON GEN 8 Laptop - 10th Gen i7-10610U, 16GB, 512GB SSD, 14" QHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Harness the capabilities of the Lenovo ThinkPad X1 Carbon Gen 8, featuring a 10th Gen Intel i7 processor, 16GB RAM, 512GB SSD, and a stunning 14-inch QHD display. Designed for dynamic professionals who demand the best.
Overview:
The Lenovo ThinkPad X1 Carbon Gen 8 is a premium ultrabook that excels in combining mobility with performance. Equipped with a 10th Generation Intel Core i7-10610U processor, this laptop is tailored for business professionals who need top-tier performance in a sleek and durable package.
Product Description:
The ThinkPad X1 Carbon Gen 8 offers a robust suite of features that make it a top choice for professionals. Its Intel Core i7-10610U processor ensures efficient handling of even the most demanding applications, while 16GB of RAM provides ample capacity for multitasking across numerous open tabs and active processes. The 512GB SSD delivers high-speed storage, allowing for quick file access and seamless program executions. The 14-inch QHD display ensures crystal-clear visuals with vibrant colors, perfect for presentations and detailed document editing. This model also features an array of security options, including a fingerprint reader and optional IR camera, ensuring your data remains protected.
Key Features:
- Intel Core i7-10610U Processor: Offers excellent processing power for multitasking and demanding applications.
- 16GB RAM: Supports smooth multitasking and allows for extensive application use.
- 512GB SSD: Provides fast storage for your programs and files with quick boot and load times.
- 14-inch QHD Display: Delivers sharp, vibrant visuals with higher resolution than standard HD.
- Lightweight Design: Ultra-portable at just 1.09 kg, making it ideal for travel and mobile work.
- Enhanced Security Features: Includes a fingerprint reader and optional IR camera for added security.
- Robust Connectivity: Equipped with Wi-Fi 6, Bluetooth 5.0, and multiple USB ports including USB-C and Thunderbolt 3.
Product Quality and Performance:
Built to handle the demands of a mobile lifestyle, the X1 Carbon Gen 8 meets rigorous durability tests, ensuring it can withstand physical shocks, vibrations, and environmental extremes. The laptop's cooling system is designed to keep performance efficient and consistent, even during long hours of operation.
Specifications:
- CPU: Intel Core i7-10610U
- GPU: Integrated Intel UHD Graphics
- Display: 14" QHD (2560x1440), anti-glare
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Ports: 2 x USB 3.1, 2 x USB-C Thunderbolt 3, HDMI 1.4, headphone/mic combo, network extension for Ethernet/side mechanical docking
- Wireless: Wi-Fi 6, Bluetooth 5.0
- Battery Life: Up to 19.5 hours
- Weight: 1.09 kg (2.4 lbs)
- Dimensions: 323mm x 217mm x 14.9mm
Purpose of Use:
Ideal for business executives, frequent travelers, and anyone who needs a reliable and powerful laptop for on-the-go productivity. Great for running complex software, extensive multitasking, and secure communications.
How to Use:
Utilize the X1 Carbon Gen 8 for high-stake presentations, financial modeling, extensive data analysis, and seamless communication. Its QHD screen and high-speed connectivity options make it perfect for video conferencing and detailed graphical tasks.
Supported OS/Application:
Comes with Windows 10 Pro pre-installed, offering enterprise-grade security features, powerful management tools, and advanced capabilities that are essential for business and professional use.
Benefits & Compatibility:
The ThinkPad X1 Carbon Gen 8 is renowned for its build quality, reliability, and the Lenovo legacy of business-oriented features and support. It’s compatible with a range of peripherals and supports modern enterprise workflows.
Warranty and FAQs:
Typically comes with a standard Lenovo 1-year warranty, which can be extended with Lenovo's premium support services for additional coverage.
Shop Today & Receive Your Delivery:
Available from Lenovo’s official website or through authorized retailers. Check for special promotions or corporate discounts that may apply.
Best Price Guarantee:
Ensure you are getting the best deal by shopping around and comparing prices from different vendors. Lenovo often matches prices to ensure their customers receive the best possible deal.
After Sales Support:
Lenovo provides comprehensive support, including direct access to technical assistance and a vast online resource center for troubleshooting and maintenance tips.
Request for Customer Reviews and Testimonials:
If you have experienced the ThinkPad X1 Carbon Gen 8, sharing your feedback can help others make an informed decision and offers real-world insights into its performance and usability.
Stock Availability:
Ensure to verify stock availability through Lenovo or authorized dealers, as popular models like the X1 Carbon Gen 8 may sell out quickly due to high demand.
Get in Touch:
For further information or assistance with purchasing the Lenovo ThinkPad X1 Carbon Gen 8, contact Lenovo sales or customer service, or visit an authorized retailer for hands-on advice and support.
Disclaimer:
Always confirm product specifications and availability directly with the seller before making a purchase, as details may vary based on the region and configuration
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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