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NEO Digital

LENOVO THINKPAD X1 CARBON GEN 12 (2024) Laptop - Series 1 Ultra 7-165U vPro, 32GB, 1TB SSD, 14" WUXGA Touch

LENOVO THINKPAD X1 CARBON GEN 12 (2024) Laptop - Series 1 Ultra 7-165U vPro, 32GB, 1TB SSD, 14" WUXGA Touch

Regular price Dhs. 13,590.00 AED
Regular price Dhs. 13,794.00 AED Sale price Dhs. 13,590.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Experience peak performance with the Lenovo ThinkPad X1 Carbon Gen 12, featuring a Series 1 Ultra 7-165U vPro processor, 32GB RAM, 1TB SSD, and a 14-inch WUXGA touchscreen. Crafted for professionals who demand reliability and power.

Overview:

The Lenovo ThinkPad X1 Carbon Gen 12 (2024) redefines professional ultrabooks with its advanced hardware integration and superb build quality, designed for business leaders and professionals who require unmatched performance and mobility.

Product Description:

The Lenovo ThinkPad X1 Carbon Gen 12 is equipped with the cutting-edge Series 1 Ultra 7-165U vPro processor, tailored for high-demand applications and multitasking in corporate environments. This laptop comes with 32GB of RAM, making it ideal for complex software solutions, and a 1TB SSD for extensive storage with exceptional data access speeds. The 14-inch WUXGA (1920x1200) touchscreen enhances productivity with superior image quality and responsive touch control. It features enhanced security options, including an updated fingerprint reader, IR camera for facial recognition, and comprehensive encryption protocols, housed in a robust and stylish frame that adheres to rigorous military specifications for durability.

Key Features:

  • Series 1 Ultra 7-165U vPro Processor: Offers top-tier performance and security for enterprise computing.
  • 32GB RAM & 1TB SSD: Delivers ample memory and storage for demanding applications and data-intensive tasks.
  • 14-inch WUXGA Touch Display: Provides sharp, vibrant visuals with convenient touch interaction.
  • Enhanced Security Features: Includes biometric sensors and advanced encryption for ultimate data protection.
  • Military-Grade Durability: Ensures reliability in various working conditions.
  • Sleek and Lightweight Design: Perfect for professionals on-the-go, combining portability with elegance.

Product Quality and Performance:

Constructed with premium materials, the ThinkPad X1 Carbon Gen 12 is designed to withstand the demands of professional use, offering longevity and consistent performance. It is tested against rigorous standards to ensure it can handle extreme conditions without compromising on functionality or performance.

Specifications:

  • Processor: Series 1 Ultra 7-165U vPro
  • Memory: 32GB DDR4 RAM
  • Storage: 1TB PCIe NVMe SSD
  • Display: 14" WUXGA (1920x1200) IPS, anti-glare, touchscreen, 300 nits
  • Graphics: Integrated Intel Iris Xe Graphics
  • Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C Thunderbolt 4, USB-A, HDMI, audio jack
  • Operating System: Windows 11 Pro
  • Dimensions: 314.5 x 221.6 x 14.9 mm
  • Weight: Approximately 1.13 kg

Purpose of Use:

Ideal for C-level executives, IT professionals, and power users who require a robust laptop for security-sensitive work, intensive data processing, and day-to-day business operations.

How to Use:

To get started with the ThinkPad X1 Carbon Gen 12, charge it fully, complete the Windows 11 setup, and personalize your security settings using the vPro capabilities for enhanced protection. Utilize the touchscreen for dynamic presentations and collaborative projects.

Benefits & Compatibility:

This model excels in handling resource-intensive business applications and multitasking, supported by advanced connectivity features for seamless integration with enterprise systems.

Warranty and FAQs:

Comes with a standard Lenovo warranty, offering comprehensive coverage and support options, including on-site repairs and extended service plans.

Shop Today & Receive Your Delivery:

Available for purchase through Lenovo’s official website and authorized retailers. Check for current availability and promotional offers to obtain the best terms for your purchase.

Best Price Guarantee:

Ensure you receive the best possible price by shopping around and comparing offers from different retailers.

After Sales Support:

Lenovo provides extensive customer service and technical support to ensure your device functions optimally, addressing any issues promptly.

Request for Customer Reviews and Testimonials:

Customers are encouraged to share their experiences with the Lenovo ThinkPad X1 Carbon Gen 12 to help guide potential buyers in their decision-making process.

Stock Availability:

Verify availability with Lenovo or authorized dealers to ensure you can acquire this high-end laptop without delay.

Get in Touch:

For more detailed information or assistance with the Lenovo ThinkPad X1 Carbon Gen 12, contact Lenovo’s customer support or visit an authorized retailer for expert advice and support.

Disclaimer:

Before making a purchase, verify all laptop specifications and ensure they meet your specific requirements. Understand the return policy and warranty details provided by the retailer

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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