NEOTECH
LENOVO THINKPAD X1 NANO Gen 3 Laptop - 13th Gen i5-1340P, 16GB, 512GB SSD, 13" 2K Touch
LENOVO THINKPAD X1 NANO Gen 3 Laptop - 13th Gen i5-1340P, 16GB, 512GB SSD, 13" 2K Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your mobile productivity with the Lenovo ThinkPad X1 Nano Gen 3, equipped with a 13th Gen Intel Core i5-1340P, 16GB RAM, 512GB SSD, and a stunning 13-inch 2K touchscreen. Compact power redefined for the on-the-go professional.
Overview:
The Lenovo ThinkPad X1 Nano Gen 3 is the epitome of mobility and performance, designed for dynamic professionals who require top-tier technology in a sleek, lightweight package.
Product Description:
This iteration of the Lenovo ThinkPad X1 Nano Gen 3 features the powerful and efficient 13th Generation Intel Core i5-1340P processor, designed to handle demanding applications and multitasking with ease. With 16GB of RAM, it offers robust performance for productivity tasks, and the 512GB SSD provides ample storage with rapid access speeds. The 13-inch 2K touchscreen delivers vibrant visuals and precise touch control, enhancing interactivity for presentations and creative tasks. Built for durability and security, this laptop includes biometric authentication features like a fingerprint reader and facial recognition technology, housed in a chassis that meets rigorous military standards.
Key Features:
- 13th Gen Intel Core i5-1340P Processor: High-speed and efficient performance for business and creative applications.
- 16GB RAM & 512GB SSD: Ensures smooth multitasking and quick data retrieval.
- 13-inch 2K Touch Display: Provides sharp, detailed visuals with responsive touch functionality.
- Ultra-Portable Design: Weighing just around 1 kg, it's ideal for professionals on the move.
- Enhanced Security: Equipped with a fingerprint scanner and IR camera for facial recognition.
- Mil-Spec Durability: Withstands extreme conditions, ensuring reliability in every environment.
Product Quality and Performance:
The ThinkPad X1 Nano Gen 3 is constructed to offer premium performance without the bulk, featuring a lightweight design that doesn't compromise on power or durability. It's tested against stringent standards to ensure it can perform under various stress factors typical of mobile use.
Specifications:
- Processor: Intel Core i5-1340P, 13th Generation
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 13" 2K (2160x1350) IPS, anti-glare, touchscreen, 450 nits
- Graphics: Integrated Intel Iris Xe Graphics
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, 2 x Thunderbolt 4, audio jack
- Operating System: Windows 11 Pro
- Dimensions: 292.8 x 207.7 x 16.7 mm
- Weight: Approximately 1 kg
Purpose of Use:
Perfect for business travelers, consultants, and anyone who values mobility without sacrificing performance. Ideal for handling a wide range of tasks from document editing to multimedia presentations.
How to Use:
To start using the ThinkPad X1 Nano Gen 3, fully charge the device, power it on, and follow the on-screen instructions to set up Windows 11 Pro. Take advantage of the touchscreen for enhanced productivity and the Thunderbolt ports for connecting high-speed peripherals.
Benefits & Compatibility:
This laptop is particularly beneficial for professionals who need a reliable and secure machine that can be easily transported between locations. It is compatible with various enterprise-level applications and offers seamless performance for cloud-based solutions.
Warranty and FAQs:
Includes Lenovo’s standard warranty, which covers manufacturer defects and technical issues, with options for extended coverage to ensure comprehensive support.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website and authorized retailers. Check for availability and explore promotional offers to secure the best deal.
Best Price Guarantee:
Look for the best prices and compare offers from various retailers to ensure you receive the best deal on this cutting-edge laptop.
After Sales Support:
Lenovo provides extensive support services, including technical assistance and troubleshooting, to help maintain your device's optimal performance.
Request for Customer Reviews and Testimonials:
If you have purchased the Lenovo ThinkPad X1 Nano Gen 3, sharing your experience can provide valuable insights to potential buyers and help them make informed decisions.
Stock Availability:
Check with Lenovo or authorized dealers for the most current stock information to ensure you can purchase this laptop without any delay.
Get in Touch:
For more detailed information or assistance with the Lenovo ThinkPad X1 Nano Gen 3, contact Lenovo’s customer support or visit an authorized retailer for expert advice and support.
Disclaimer:
Always verify the laptop’s specifications and ensure it meets your specific needs before making a purchase. Understand the return policy and warranty details provided by the retailer
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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