NEO Digital
LENOVO LOQ 15IAX9 Laptop - 12Gen i5-12450HX, 24GB, 512GB SSD, NVIDIA GeForce RTX 4050 6GB, 15.6" FHD
LENOVO LOQ 15IAX9 Laptop - 12Gen i5-12450HX, 24GB, 512GB SSD, NVIDIA GeForce RTX 4050 6GB, 15.6" FHD
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity and gaming with the Lenovo LOQ 15IAX9, featuring a 12th Gen Intel i5-12450HX, 24GB RAM, 512GB SSD, NVIDIA RTX 4050 6GB, and a 15.6-inch FHD display. Perfect for both work and play.
Overview:
The Lenovo LOQ 15IAX9 is engineered for users seeking a versatile laptop that excels in both professional tasks and gaming. This model combines powerful processing with high-grade graphics and substantial memory to offer a balanced performance for various demanding applications.
Product Description:
The Lenovo LOQ 15IAX9 comes equipped with the 12th Generation Intel Core i5-12450HX processor, offering robust performance for both gaming and productivity. It features 24GB of RAM, ensuring efficient multitasking and smooth application handling. The 512GB SSD provides ample storage for important files, games, and applications, with quick boot and load times. The NVIDIA GeForce RTX 4050 6GB graphics card allows for competent handling of modern games at good settings, as well as providing adequate power for creative tasks such as video editing and graphic design. The 15.6-inch FHD display delivers clear and vibrant visuals, enhancing the overall user experience whether you're working or gaming.
Key Features:
- 12th Gen Intel Core i5-12450HX Processor: Delivers solid performance for computing tasks and supports efficient multitasking.
- NVIDIA GeForce RTX 4050 6GB Graphics: Capable of running modern games and facilitating creative work with enhanced visual accuracy.
- 24GB RAM & 512GB SSD: Large memory capacity for smooth multitasking and substantial storage for fast data access.
- 15.6-inch FHD Display: Offers sharp, clear visuals with good color accuracy for an immersive viewing experience.
- Sleek Design: Modern aesthetics with a durable build, suitable for both office and gaming environments.
Product Quality and Performance:
The Lenovo LOQ 15IAX9 is designed with a focus on durability and reliability, using high-quality materials to withstand the demands of daily use. Its performance is tested to handle a variety of tasks, from intensive gaming sessions to long workdays.
Specifications:
- Processor: Intel Core i5-12450HX, 12th Generation
- Memory: 24GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: NVIDIA GeForce RTX 4050 6GB
- Display: 15.6" FHD (1920x1080), anti-glare
- Connectivity: Wi-Fi 6, Bluetooth 5.1, multiple USB ports, HDMI
- Operating System: Windows 11 Home
- Battery Life: Up to 8 hours
- Dimensions: 359 x 248 x 19.9 mm
- Weight: Approximately 2.2 kg
Purpose of Use:
Ideal for professionals and students who need a powerful laptop for work, multimedia content creation, and casual gaming.
How to Use:
Maximize your Lenovo LOQ 15IAX9’s performance by customizing power settings for different tasks, managing thermal settings for optimal cooling, and regularly updating drivers and software to keep the system running smoothly.
Benefits & Compatibility:
This laptop is a great choice for users needing a device that balances work and play. It's compatible with a wide range of peripherals, including external displays and gaming accessories, to enhance usability.
Warranty and FAQs:
Comes with a standard one-year warranty from Lenovo, which covers technical support and repairs for manufacturing defects.
Shop Today & Receive Your Delivery:
Available for purchase online through Lenovo's website and authorized dealers. Check shipping options for swift delivery.
Best Price Guarantee:
Stay alert for discounts and promotional offers to secure the best price for your Lenovo LOQ 15IAX9.
After Sales Support:
Lenovo offers extensive support services, including an online help center, direct customer service contacts, and a network of repair centers for any issues or queries.
Request for Customer Reviews and Testimonials:
We encourage users to share their experiences with the Lenovo LOQ 15IAX9 to help future buyers make informed decisions.
Stock Availability:
Due to the popularity of this model, stock levels may vary. Check regularly to avoid missing out on purchase opportunities.
Get in Touch:
For more detailed information or support, contact Lenovo’s customer service or visit an authorized retailer for professional assistance.
Disclaimer:
Before purchasing, ensure the specifications meet your needs. Check the retailer's return policy and the warranty details provided by Lenovo to ensure a secure and satisfying buying experience
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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