NEOTECH
LENOVO THINKPAD E14 GEN 5 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, NVIDIA GeForce MX550 2GB, 14" WUXGA
LENOVO THINKPAD E14 GEN 5 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, NVIDIA GeForce MX550 2GB, 14" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the powerful Lenovo ThinkPad E14 Gen 5 with a 13th Gen i7 processor, 16GB RAM, NVIDIA MX550, 512GB SSD, and a 14" WUXGA display. Designed for high-demand professionals.
Overview:
The Lenovo ThinkPad E14 Gen 5 is a powerhouse designed for business professionals and creatives who need robust performance in a sleek, portable form. Equipped with the latest 13th Gen Intel Core i7 processor and NVIDIA GeForce MX550 graphics, it delivers outstanding efficiency and multimedia capabilities.
Product Description:
The ThinkPad E14 Gen 5 elevates your workflow with its Intel Core i7-1355U processor, providing exceptional responsiveness and multitasking abilities. It boasts 16GB of RAM for smooth operations across multiple applications and a 512GB SSD for ample, fast-access storage. The NVIDIA GeForce MX550 2GB GPU ensures capable handling of graphic-intensive tasks, while the 14-inch WUXGA display produces sharp visuals with enhanced color accuracy. Its durable build, comprehensive security features, including a fingerprint reader and dTPM 2.0, and tested reliability make it a top choice for demanding business environments.
Key Features:
- Processor: Intel Core i7-1355U for high-end performance.
- Graphics: NVIDIA GeForce MX550 2GB for superior graphic processing.
- Memory and Storage: 16GB RAM and a 512GB SSD for extensive multitasking and quick data retrieval.
- Display: 14" WUXGA (1920x1200) offers clear, vibrant visuals.
- Security: Enhanced with a fingerprint reader and TPM for secure access.
- Durability: MIL-STD-810G tested to withstand rigorous environments.
- Connectivity: Ample ports including USB-C, HDMI, and advanced Wi-Fi 6 support.
Product Quality and Performance:
Designed to meet the needs of professionals who require reliability and performance on the go, the ThinkPad E14 Gen 5 undergoes rigorous testing to ensure durability. It balances power and mobility perfectly, making it ideal for both office and field work.
Specifications:
- Processor: 13th Gen Intel Core i7-1355U
- Graphics: NVIDIA GeForce MX550, 2GB
- Memory: 16GB DDR4
- Storage: 512GB PCIe NVMe SSD
- Display: 14-inch WUXGA (1920x1200), anti-glare
- Operating System: Windows 11 Pro
- Battery Life: Up to 13 hours with Rapid Charge technology
- Weight: Approximately 1.6 kg (3.53 lbs)
- Dimensions: 324 x 220 x 17.9 mm
Purpose of Use:
This laptop is perfect for professionals in data-heavy industries, creative fields requiring graphic design software, or anyone needing a reliable machine for complex tasks and multimedia applications.
How to Use:
Utilize the ThinkPad E14 Gen 5 for high-end data analysis, graphic design, video editing, or seamless multitasking with multiple business applications open simultaneously. Its portability and robust connectivity options also make it ideal for presentations and working remotely.
Benefits & Compatibility:
The ThinkPad E14 Gen 5 supports a wide range of professional software and offers features beneficial for various professional settings. Its security measures ensure safe handling of sensitive data, making it suitable for corporate environments.
Warranty and FAQs:
Lenovo provides a standard one-year warranty with options to extend for comprehensive coverage, ensuring long-term reliability and support.
Shop Today & Receive Your Delivery:
Available for immediate purchase on Lenovo’s official website and through authorized dealers, with options for expedited shipping.
Best Price Guarantee:
Lenovo’s price match promise ensures you receive the best deal available when you buy directly from them or through authorized retailers.
After Sales Support:
Comprehensive support is available through Lenovo's customer service network, offering technical assistance, troubleshooting, and repair services.
Request for Customer Reviews and Testimonials:
If you have experienced the capabilities of the ThinkPad E14 Gen 5, please share your feedback to help others make informed purchasing decisions.
Stock Availability:
Visit Lenovo’s website or contact an authorized retailer for the most current stock information and to confirm availability before purchase.
Get in Touch:
For more information or specific queries about the ThinkPad E14 Gen 5, please reach out to Lenovo’s customer support or visit an authorized retailer.
Disclaimer:
Always verify specifications and compatibility before purchase. Specifications, availability, and pricing of Lenovo products are subject to change without notice. Confirm details with Lenovo or an authorized retailer before finalizing your purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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