NEOTECH
LENOVO THINKPAD X1 CARBON GEN 10 Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, 14" WUXGA
LENOVO THINKPAD X1 CARBON GEN 10 Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, 14" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover unmatched performance with the Lenovo ThinkPad X1 Carbon Gen 10, featuring a 12th Gen i7-1255U, 16GB RAM, 512GB SSD, and a stunning 14" WUXGA display. Lightweight and powerful, perfect for professionals. Available now at NEOTECH.
Overview:
The Lenovo ThinkPad X1 Carbon Gen 10 is the epitome of versatility and performance in the business laptop sector. This ultra-lightweight laptop is powered by a 12th Gen Intel i7-1255U processor, complemented by 16GB of RAM and a 512GB SSD, making it ideal for professionals who demand top performance and reliability. The 14-inch WUXGA display offers crisp, clear visuals, enhancing productivity and media consumption.
Product Description:
The ThinkPad X1 Carbon Gen 10 is designed for superior efficiency and robustness. It features the latest 12th Gen Intel i7-1255U processor, which delivers impressive speed and responsiveness. The 16GB of RAM allows for seamless multitasking, and the 512GB SSD provides plenty of fast-access storage for important files and applications. The 14-inch WUXGA (1920x1200) display not only provides more screen space but also emits less blue light, reducing eye strain during long work hours. Weighing just around 2.5 pounds, this laptop is perfect for the mobile professional.
Key Features:
- Processor: 12th Gen Intel i7-1255U, optimized for high efficiency and performance.
- Memory: 16GB RAM, enabling high-speed multitasking.
- Storage: 512GB SSD, for quick file access and ample storage capacity.
- Display: 14-inch WUXGA screen, offering superior clarity and detail.
- Design: Ultra-lightweight at just 2.5 lbs, with a sleek, durable build.
- Security: Equipped with advanced security features like fingerprint sensor and facial recognition.
- Sustainability: Built using sustainable materials, reflecting Lenovo's commitment to environmental responsibility.
Product Quality and Performance:
The X1 Carbon Gen 10 is renowned for its durability, having passed rigorous MIL-SPEC testing to ensure it can withstand extreme conditions. Its performance is tailored for business and creative tasks, with a battery life designed to last through a full day of work.
Specifications:
- Dimensions: 12.4" x 8.72" x 0.59"
- Weight: Approximately 2.5 lbs
- Operating System: Windows 11 Pro
- Battery Life: Up to 15 hours with rapid charging technology.
Purpose of Use:
Ideal for business executives, IT professionals, and digital nomads who need a dependable, high-performance laptop that combines portability with cutting-edge technology.
How to Use:
Leverage the ThinkPad X1 Carbon for enterprise-level applications, data analysis, extensive multitasking, and seamless communication. Its portability makes it excellent for travel and presentations.
Supported OS/Application/Industries:
Supports a broad range of applications, from complex software solutions used in finance and technology to creative suites in marketing and design.
Benefits & Compatibility:
The X1 Carbon is a powerhouse that offers a balance of performance and portability, making it a prime choice for professionals seeking a lightweight yet powerful computing solution.
Warranty and FAQs:
Comes with a standard one-year Lenovo warranty, with optional extended warranties available through NEOTECH for added security.
Packaging/Weight/Dimension:
Includes the laptop, power adapter, and user documentation, all packaged securely to ensure safe and reliable delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order the Lenovo ThinkPad X1 Carbon Gen 10 from NEOTECH for swift, reliable delivery across the UAE. Enjoy our outstanding customer service and competitive pricing.
Best Price Guarantee:
NEOTECH offers the best price for the Lenovo ThinkPad X1 Carbon Gen 10. If you find a lower price elsewhere, we will match it, ensuring you get the best deal possible.
After Sales Support:
Our NEOTECH customer service team provides excellent support and is ready to assist with any queries or concerns to ensure a satisfying purchase experience.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the Lenovo ThinkPad X1 Carbon Gen 10 to help others make informed decisions and to enhance our service quality.
Stock Availability:
Please contact NEOTECH to confirm the stock availability of the Lenovo ThinkPad X1 Carbon Gen 10 before placing your order to ensure timely delivery.
Get in Touch:
For more information on the Lenovo ThinkPad X1 Carbon Gen 10 or for assistance with your order, please contact NEOTECH’s expert customer service team. We are here to assist with all your technology needs.
Disclaimer:
All information about the Lenovo ThinkPad X1 Carbon Gen 10 is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details with NEOTECH's sales team before making a purchase to ensure accuracy and complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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