NEOTECH
LENOVO THINKPAD X1 CARBON Gen 12 Laptop - Series 1 Ultra 7-165U, 32GB, 512GB SSD, 14" WUXGA Multi-Touch
LENOVO THINKPAD X1 CARBON Gen 12 Laptop - Series 1 Ultra 7-165U, 32GB, 512GB SSD, 14" WUXGA Multi-Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master productivity with the Lenovo ThinkPad X1 Carbon Gen 12, equipped with a Series 1 Ultra 7-165U, 32GB RAM, 512GB SSD, and a 14" WUXGA Multi-Touch display. Experience flexibility and performance for your professional needs. Available now at NEOTECH.
Overview:
The Lenovo ThinkPad X1 Carbon Gen 12 epitomizes sophistication and functionality in a premium ultrabook tailored for business professionals. Powered by the Series 1 Ultra 7-165U processor, this laptop offers exceptional responsiveness and energy efficiency. With 32GB of RAM and a 512GB SSD, it handles large files and multitasks effortlessly, while the 14-inch WUXGA multi-touch screen enhances interaction with vibrant visuals and intuitive touch controls.
Product Description:
This latest iteration of the iconic ThinkPad X1 Carbon is designed to deliver top-tier performance and versatility. The Series 1 Ultra 7-165U processor provides advanced computing capabilities with optimized battery life, making it perfect for prolonged mobile use. The 32GB of RAM allows for smooth application operation and efficient data processing, and the 512GB SSD ensures that storage is both ample and swift. The 14-inch WUXGA display offers multi-touch functionality, allowing for a more dynamic and engaging user interface, which is ideal for presentations, browsing, and collaborative work.
Key Features:
- Processor: Series 1 Ultra 7-165U, balances power and energy efficiency.
- Memory: 32GB RAM, for seamless multitasking.
- Storage: 512GB SSD, offers quick access to files and applications.
- Display: 14-inch WUXGA Multi-Touch, provides sharp visuals and responsive touch interaction.
- Portability: Ultra-light and durable, designed for the demands of frequent travel.
- Security: Equipped with ThinkShield security solutions, including a fingerprint reader and facial recognition.
- Sustainability: Energy-efficient components and recycled materials emphasize environmental responsibility.
Product Quality and Performance:
The ThinkPad X1 Carbon Gen 12 is constructed with carbon fiber and reinforced polymers, providing a robust yet lightweight body that's tested against 12 military-grade requirements for durability. It delivers powerful performance suitable for demanding business environments, with a cooling system engineered to maintain optimal system temperatures.
Specifications:
- Dimensions: 12.4" x 8.72" x 0.59"
- Weight: Approximately 2.5 lbs
- Operating System: Windows 11 Pro
- Battery Life: Capable of running up to 18 hours on a single charge, supporting all-day productivity.
Purpose of Use:
Perfect for business executives, IT professionals, and anyone who needs a powerful yet portable laptop for complex tasks, multi-tasking, and dynamic presentations.
How to Use:
Leverage the multi-touch capabilities of the ThinkPad X1 Carbon for interactive tasks and creative projects. Utilize its advanced connectivity for seamless integration with enterprise systems and cloud-based platforms.
Supported OS/Application/Industries:
Ideal for applications requiring high processing power and excellent graphics, such as financial modeling, data analysis, and creative software like Adobe Creative Cloud.
Benefits & Compatibility:
This model offers advanced compatibility with enterprise-level docking solutions and supports a wide range of accessories designed to enhance productivity, such as external monitors, ergonomic keyboards, and advanced audio equipment.
Warranty and FAQs:
Comes with a standard Lenovo three-year warranty, with comprehensive support and service options available through NEOTECH.
Packaging/Weight/Dimension:
Packaged with the utmost care, including the laptop, power adapter, and essential documentation, ensuring a secure and intact delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order your Lenovo ThinkPad X1 Carbon Gen 12 from NEOTECH and benefit from fast, reliable delivery across the UAE. Enjoy competitive pricing and unparalleled customer service.
Best Price Guarantee:
NEOTECH offers the best prices for the Lenovo ThinkPad X1 Carbon Gen 12. Should you find a lower price elsewhere, we will match it to guarantee the best value for your investment.
After Sales Support:
Our NEOTECH customer service team provides exceptional support, ready to assist with any inquiries or issues, ensuring a satisfying and hassle-free purchase experience.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Lenovo ThinkPad X1 Carbon Gen 12 to help others make informed decisions and to aid us in further improving our services.
Stock Availability:
Please contact NEOTECH to verify the availability of the Lenovo ThinkPad X1 Carbon Gen 12 before placing your order to ensure timely delivery.
Get in Touch:
For more information on the Lenovo ThinkPad X1 Carbon Gen 12 or for assistance with your order, please contact NEOTECH’s expert customer service team. We are here to support all your technology needs.
Disclaimer:
All information about the Lenovo ThinkPad X1 Carbon Gen 12 is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details with NEOTECH's sales team before making a purchase to ensure accuracy and complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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