NEO Digital
HP 15S-FQ5016NIA Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 15.6" HD
HP 15S-FQ5016NIA Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 15.6" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your productivity with the HP 15S-FQ5016NIA, featuring a 12th Gen Intel i5-1235U, 8GB RAM, and 512GB SSD. Experience superior performance with a 15.6" HD display.
Overview:
The HP 15S-FQ5016NIA Laptop is engineered for performance and speed, making it an ideal choice for professionals and students alike. It boasts a 12th Generation Intel Core i5-1235U processor, 8GB of RAM, and a 512GB SSD, providing ample power and storage. The 15.6-inch HD display delivers clear and vivid visuals, perfect for both productivity and multimedia use.
Product Description:
This laptop is designed to keep up with the demands of modern workflows. The Intel Core i5-1235U processor offers robust performance for multitasking and complex applications, while the 8GB RAM ensures smooth operation without slowdowns. The 512GB SSD provides fast data access and plenty of space for your documents, media, and software. The 15.6-inch HD screen offers a broad view, making it suitable for presentations, content creation, and entertainment.
Key Features:
- Processor: 12th Gen Intel Core i5-1235U
- Memory: 8GB RAM
- Storage: 512GB SSD for quick file access and ample storage
- Display: 15.6" HD for vibrant and clear visuals
- Battery Life: Extended battery life for long working hours
Product Quality and Performance:
The HP 15S-FQ5016NIA is crafted with durability and performance in mind, capable of handling both everyday tasks and more demanding applications with ease. Its advanced processor and ample memory make it a reliable companion for your professional and personal computing needs.
Specifications:
- Operating System: Windows 11 Home
- Dimensions: 14.11 x 9.52 x 0.78 inches
- Weight: 3.75 lbs
- Connectivity: Includes HDMI, USB Type-C, and Wi-Fi 6 capabilities
Purpose of Use:
Ideal for users requiring a powerful machine to manage a range of activities including document processing, media editing, and data management. It's also suited for students who need a reliable laptop for studies and research.
How to Use:
To start using the HP 15S-FQ5016NIA, power it on, complete the Windows 11 setup, and connect to the internet. It's ready to handle all your tasks, from complex spreadsheets to video streaming.
Supported OS/Application/Industries:
With Windows 11 installed, this laptop is ready to support a wide range of applications, from business software to creative suites, making it versatile for various industries including finance, design, and education.
Benefits & Compatibility:
The combination of the latest Intel processor and enhanced memory offers great compatibility with most modern software, providing a seamless user experience that boosts productivity and creativity.
Warranty and FAQs:
Includes a standard 1-year warranty covering hardware issues, with comprehensive customer support available to address any concerns or queries.
Packaging/Weight/Dimension:
Your HP 15S-FQ5016NIA comes securely packaged with all necessary accessories for immediate use. Its design is both sleek and portable, ideal for mobile professionals and students.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP 15S-FQ5016NIA today and enjoy our fast and reliable delivery service across the UAE. Our commitment to customer satisfaction ensures a smooth and timely delivery.
Best Price Guarantee:
We ensure you receive the best deal on the HP 15S-FQ5016NIA with our price match guarantee. Find a lower price elsewhere? We'll match it.
After Sales Support:
Our customer service team is dedicated to providing exceptional after-sales support to ensure your complete satisfaction with the HP 15S-FQ5016NIA.
Request for Customer Reviews and Testimonials:
We appreciate your feedback on the HP 15S-FQ5016NIA. Your reviews and testimonials help us improve our service and assist others in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the HP 15S-FQ5016NIA before placing your order to ensure there are no delays in receiving your new laptop.
Get in Touch:
For any questions about the HP 15S-FQ5016NIA or other inquiries, please don't hesitate to contact our customer support. We are here to assist with all your computing needs.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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