NEO Digital
HP 15-DY4013DX Laptop - 11th Gen i5-1155G7, 12GB, 256GB SSD, 15.6" HD Touch
HP 15-DY4013DX Laptop - 11th Gen i5-1155G7, 12GB, 256GB SSD, 15.6" HD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock versatile performance with the HP 15-DY4013DX, featuring an 11th Gen Intel Core i5-1155G7, 12GB of RAM, a 256GB SSD, and a responsive 15.6" HD touchscreen. Ideal for professionals and students who value interactivity and efficiency.
Overview:
The HP 15-DY4013DX is tailored for users seeking a blend of performance and intuitive interaction. Powered by an 11th Gen Intel Core i5-1155G7 processor and enhanced with a touchscreen interface, this laptop is perfect for multitasking and engaging with your content directly. The 15.6-inch HD touchscreen display offers vibrant visuals and responsive touch capabilities, making it suitable for both productivity tasks and multimedia consumption.
Product Description:
The HP 15-DY4013DX provides a seamless user experience with its Intel Core i5-1155G7 processor, ensuring efficient performance across a variety of applications. With 12GB of RAM, it supports robust multitasking, allowing you to run multiple applications smoothly. The 256GB SSD delivers ample storage and quick data access, while the HD touchscreen enhances your interaction with the laptop, perfect for presentations, browsing, or enjoying media. This laptop is designed for those who appreciate speed and fluidity in their computing experience.
Key Features:
- Intel Core i5-1155G7 Processor: Delivers powerful processing capabilities for demanding tasks.
- 12GB RAM: Enhances the ability to handle multiple applications and tabs simultaneously.
- 256GB SSD: Provides fast boot-up times and ample space for your files.
- 15.6-inch HD Touchscreen: Offers interactive usability and vibrant visuals.
- Sleek Design: Portable and stylish, making it ideal for the mobile professional or student.
- Durable Build: Constructed to withstand everyday use, ensuring longevity and reliability.
Quality and Performance:
Constructed to high standards, the HP 15-DY4013DX is built to last, offering dependable performance that can cope with the demands of daily use. Whether you're a professional relying on powerful software or a student engaging in intensive research and media, this laptop ensures consistent and reliable performance.
Specifications:
- Processor: 11th Gen Intel Core i5-1155G7
- Memory: 12GB RAM
- Storage: 256GB SSD
- Display: 15.6-inch HD (1366 x 768) Touchscreen
- Operating System: Windows 11 Home
Purpose of Use:
This laptop is perfect for professionals and students who need a device that supports interactive applications and provides the capability for enhanced productivity and engagement. It's also well-suited for families or individuals looking for a device that offers an intuitive user interface for everyday computing.
How to Use:
To maximize the performance of the HP 15-DY4013DX, keep your software up-to-date, optimize your storage management, and use touch-specific applications to take full advantage of the touchscreen capabilities.
Supported OS/Application/Industries:
Comes with Windows 11 Home, which supports a wide range of applications, making the laptop versatile for various professional, educational, and personal computing needs. The touchscreen functionality is particularly useful in design, education, and customer service applications.
Benefits & Compatibility:
The combination of touchscreen technology, solid processing power, and sufficient memory makes this laptop a great choice for users looking for enhanced interactivity without sacrificing performance.
Warranty and FAQs:
Includes a standard 1-year warranty for hardware issues. For additional support and troubleshooting, HP's customer service and online resources provide extensive assistance.
Packaging/Weight/Dimension:
Securely packaged to prevent damage during shipping, the HP 15-DY4013DX weighs approximately 1.75 kg and measures 35.85 x 24.2 x 1.79 cm, offering a balance of portability and usability.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP 15-DY4013DX today and benefit from fast, reliable delivery across the UAE. Enhance your productivity and interactive experiences with our quick and dependable delivery services.
Best Price Guarantee:
We offer the best prices for the HP 15-DY4013DX. If you find a lower price elsewhere, we'll match it to ensure you get the best value for your money.
After Sales Support:
Our after-sales team is committed to providing you with comprehensive support to ensure you are satisfied with your HP laptop. Contact us for any post-purchase inquiries or assistance you might require.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the HP 15-DY4013DX. Your feedback helps us improve our products and services and assists other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the HP 15-DY4013DX before placing your order. We strive to maintain accurate stock levels and will inform you of any changes promptly.
Get in Touch:
For more detailed information or specific inquiries about the HP 15-DY4013DX, our customer service team is ready to assist you. Contact us today for personalized support and expert advice.
Disclaimer:
All information regarding the HP 15-DY4013DX is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Always verify product details, specifications, and availability with our sales team before making a purchase to ensure complete satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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