NEO Digital
HID® EDGE EVO® EHRP40-K Controller/Reader and Module
HID® EDGE EVO® EHRP40-K Controller/Reader and Module
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your security system with the HID® EDGE EVO® EHRP40-K, an all-in-one controller/reader and module. Ideal for advanced access control in corporate settings, healthcare facilities, and educational campuses.
Overview:
The HID® EDGE EVO® EHRP40-K is a sophisticated and integrated access control solution, combining a networked controller, reader, and module. This system is designed to streamline installation and enhance security management in a variety of settings, from business complexes to educational institutions.
Product Description:
The HID® EDGE EVO® EHRP40-K offers a comprehensive access control solution by integrating the capabilities of a controller, reader, and module into a single device. It is designed to manage door access and secure entry points efficiently, supporting a variety of credential technologies including smart cards and biometrics. With its network capabilities, the EHRP40-K allows for remote management and configuration, making it a versatile choice for modern security needs.
Key Features:
- Integrated Controller and Reader: Combines multiple functionalities into one unit for simplified installation and management.
- Network Connectivity: Features Ethernet connection with Power over Ethernet (PoE) capability, facilitating easier installation and flexibility in placement.
- Support for Multiple Credential Types: Compatible with HID Prox, iCLASS, MIFARE, and DESFire, accommodating a range of security requirements.
- High Security: Offers advanced encryption and security protocols to protect against unauthorized access.
- Scalability: Easily integrates with existing systems and can be expanded to accommodate future growth.
- Durable Design: Constructed to operate reliably in diverse environments.
Product Quality and Performance:
Built using high-quality materials and advanced technology, the HID® EDGE EVO® EHRP40-K is designed to meet the stringent demands of a secure access control system. It ensures reliable performance and durability, making it suitable for high-traffic areas where dependable operation is critical.
Specifications:
- Dimensions: Compact and designed to fit in various environments.
- Communication: Ethernet 10/100 Base-T, PoE support.
- Capacity: Supports thousands of cardholders and transaction logs.
- Security Features: End-to-end encryption and built-in security protocols.
- Environmental Tolerance: Designed to withstand challenging conditions.
Purpose of Use:
The HID® EDGE EVO® EHRP40-K is ideal for businesses, healthcare facilities, government institutions, and educational campuses where secure, scalable, and efficient access control is essential.
How to Use:
- Install: Mount the device near the access point and connect it to the network using an Ethernet cable.
- Configure: Set up and manage the system using the provided software, configuring settings and permissions as needed.
- Operate: Monitor access and manage entries remotely, utilizing the network capabilities for real-time updates and adjustments.
Supported Applications/Industries:
This system is particularly useful in industries that require robust security measures, including corporate offices, data centers, hospitals, and universities.
Benefits & Compatibility:
- Enhanced Security: Provides a high level of security with advanced encryption and authentication features.
- Operational Efficiency: Reduces complexity and costs associated with traditional access control systems.
- User-Friendly: Offers an intuitive interface for administration and user management.
Warranty and FAQs:
Comes with a manufacturer's warranty that covers defects and malfunctions. Customers should consult HID Global’s official support for detailed warranty information and FAQs.
Packaging/Weight/Dimension:
The unit is securely packaged to prevent damage during shipping. Specific packaging dimensions and weight can be provided upon request to aid in installation planning.
Shop Today & Receive Your Delivery:
Order the HID® EDGE EVO® EHRP40-K today to upgrade your access control system with efficient, networked security.
Best Price Guarantee:
We offer competitive pricing on the HID® EDGE EVO® EHRP40-K. Find a lower price elsewhere, and we will match it. Shop with confidence, knowing you are getting the best value.
After Sales Support:
Our dedicated customer service team is available to provide support and resolve any issues after purchase. Contact us for prompt and efficient service.
Request for Customer Reviews and Testimonials:
We encourage customers who have purchased the HID® EDGE EVO® EHRP40-K to share their experiences to help others make informed decisions.
Stock Availability:
Please check directly with us to confirm the availability of the HID® EDGE EVO® EHRP40-K before placing your order to ensure timely delivery.
Get in Touch:
For more information or assistance with your purchase, please contact our customer service team. We are committed to providing excellent service and ensuring you select the best products for your needs.
Disclaimer:
All information about the HID® EDGE EVO® EHRP40-K is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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