NEO Digital
DELL ALIENWARE M16 GAMING Laptop - 13th Gen i9-13900HX, 16GB + 32GB, 1TB SSD, NVIDIA GeForce RTX 4080 12GB, 16" QHD
DELL ALIENWARE M16 GAMING Laptop - 13th Gen i9-13900HX, 16GB + 32GB, 1TB SSD, NVIDIA GeForce RTX 4080 12GB, 16" QHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash peak gaming performance with the DELL ALIENWARE M16, featuring a 13th Gen i9, 48GB RAM, RTX 4080, and a stunning 16" QHD display. Dominate your games today! Available now at NEOTECH.
Overview:
The DELL ALIENWARE M16 Gaming Laptop is designed for hardcore gamers and power users who demand top-tier performance and cutting-edge technology. Equipped with the latest 13th Gen Intel i9-13900HX processor, a powerful NVIDIA GeForce RTX 4080 graphics card, and a high-resolution 16-inch QHD display, this laptop offers exceptional power and stunning visuals for an immersive gaming experience.
Product Description:
The DELL ALIENWARE M16 blends unparalleled processing power with high-speed graphics to deliver breathtaking gaming performance. It features 48GB of combined RAM for seamless multitasking and a 1TB SSD for ample storage and rapid load times. The NVIDIA GeForce RTX 4080 GPU ensures ultra-realistic graphics and smooth gameplay, even in the most demanding titles. Its 16-inch QHD display provides vibrant colors and sharp details, enhancing every gaming session.
Key Features:
- Processor: 13th Gen Intel Core i9-13900HX for elite performance.
- Memory: 16GB + 32GB (48GB total) RAM for advanced multitasking.
- Storage: 1TB SSD for extensive storage and quick file access.
- Graphics Card: NVIDIA GeForce RTX 4080 12GB for superior gaming graphics.
- Display: 16-inch QHD screen offers stunning visual clarity.
- Design: Premium build with advanced cooling technology to keep performance optimal.
Product Quality and Performance:
The DELL ALIENWARE M16 is engineered for durability and sustained high performance. It features advanced thermal management systems that ensure it remains cool under pressure, maintaining peak performance during extended gaming sessions. The robust build quality and attention to detail make it a reliable choice for gamers who need a laptop that can keep up with intense gaming and multitasking.
Specifications:
- Processor: Intel Core i9-13900HX
- Memory: 48GB (16GB + 32GB) RAM
- Storage: 1TB SSD
- Graphics: NVIDIA GeForce RTX 4080 12GB
- Display: 16-inch QHD (2560 x 1440)
- Operating System: Windows 11
Purpose of Use:
Ideal for high-end gaming, content creation, and VR experiences. It’s perfect for professionals and enthusiasts who require a laptop that excels in both performance and display quality.
How to Use:
Power on the laptop, complete the Windows setup, update your drivers (especially graphics), and install your favorite games or software. This laptop is designed to be user-friendly and ready for immediate use with minimal setup.
Supported Industries:
This laptop is particularly useful for gaming, multimedia content creation, software development, and any professional field that requires high computational power and advanced graphics processing.
Benefits & Compatibility:
- Enhanced Gaming Experience: The RTX 4080 GPU provides a competitive edge with ultra-smooth graphics and real-time ray tracing capabilities.
- High-Speed Performance: Handles complex multitasking and large files effortlessly.
- Portability: Though powerful, it is designed to be portable, allowing for gaming on the go.
Warranty and FAQs:
Includes a standard one-year warranty from DELL, with options for extended protection. For warranty claims or technical support, visit the official DELL website or contact NEOTECH’s customer service.
Packaging/Weight/Dimension:
The laptop is securely packaged with protective materials to ensure it arrives in pristine condition. It includes the laptop, a power adapter, and user documentation.
Shop Today & Receive Your Delivery Across the UAE!
Order your DELL ALIENWARE M16 from NEOTECH and take advantage of our reliable delivery services across the UAE. Elevate your gaming setup with this powerhouse laptop.
Best Price Guarantee:
NEOTECH offers the DELL ALIENWARE M16 at the best price in the UAE. If you find a lower price elsewhere, we’re committed to matching it.
After Sales Support:
Our dedicated support team is ready to assist with any post-purchase inquiries or issues, ensuring a seamless experience with your new gaming laptop.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the DELL ALIENWARE M16 to help others make informed decisions.
Stock Availability:
For the most up-to-date information on stock availability for the DELL ALIENWARE M16, please contact NEOTECH directly.
Get in Touch:
For more details about the DELL ALIENWARE M16 or other inquiries, please contact our customer service team. We're here to provide expert advice and support for all your tech needs.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all details, including prices and specifications, with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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