NEO Digital
HP PRO FORITS G11 Laptop - 13th Gen Intel N200, 4GB, 128GB SSD, 11.6" HD Multi-Touch x360
HP PRO FORITS G11 Laptop - 13th Gen Intel N200, 4GB, 128GB SSD, 11.6" HD Multi-Touch x360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Embrace mobility with the HP PRO FORITS G11 Laptop, powered by a 13th Gen Intel N200, 4GB RAM, 128GB SSD, and featuring an 11.6-inch HD Multi-Touch x360 display. Perfect for students and professionals needing a flexible, portable device.
Overview:
The HP PRO FORITS G11 Laptop is engineered for users who need a highly portable, flexible laptop for basic computing tasks. It's an excellent choice for students, educators, and professionals who require a device that can adapt to various use scenarios with its x360 multi-touch capabilities.
Product Description:
The HP PRO FORITS G11 features the 13th Generation Intel N200 processor, providing adequate power for everyday tasks such as web browsing, document editing, and media consumption. It comes with 4GB of RAM and a 128GB SSD, offering swift boot times and responsive software interactions. The 11.6-inch HD Multi-Touch display supports a x360 hinge, allowing the laptop to be used in multiple modes, including tent, stand, laptop, and tablet, enhancing its usability in dynamic learning environments or when on the move.
Key Features:
- Efficient Intel Processor: 13th Gen Intel N200 ensures smooth operation for basic tasks.
- Convertible Design: 11.6-inch HD Multi-Touch x360 display enhances usability in various modes.
- Portable and Light: Ideal for users who need a lightweight device for travel and daily commuting.
- Quick Storage: 128GB SSD for fast access to apps and data.
- Flexible Connectivity: Includes essential ports and Wi-Fi connectivity for easy integration into any workspace.
Performance, Quality, and Reliability:
Designed for everyday use, the HP PRO FORITS G11 is built to withstand the daily rigors of active users, particularly in educational settings. It undergoes HP's standard testing protocols to ensure reliability and durability.
Specifications:
- CPU: Intel N200, 13th Generation
- Memory: 4GB RAM
- Storage: 128GB SSD
- Graphics: Integrated Intel Graphics
- Display: 11.6" HD (1366 x 768) Multi-Touch x360
- Operating System: Windows 11 Home in S mode
- Connectivity: Wi-Fi, Bluetooth, USB ports, HDMI
- Battery Life: Optimized for extended use with power-efficient components
Purpose of Use:
Ideal for educational purposes, light office work, and personal use, especially for those who value versatility and portability. Its multi-mode capability makes it suitable for presentations, collaborative work, and multimedia consumption.
How to Use:
Take advantage of the x360 design by using the device in tablet mode for interactive tasks or presentations, and switch to laptop mode for typing and more extensive data entry work. Its compact size makes it perfect for travel or moving between classes and meetings.
Benefits & Compatibility:
- Versatile Usage: Easily switch between various modes to suit different tasks and preferences.
- Compact and Easy to Carry: Lightweight and small, it can fit into most bags and be carried around without strain.
- Energy-Efficient Performance: Suitable for tasks that require low to moderate processing power, maximizing battery life.
Warranty and Support:
Comes with HP's standard warranty, which covers manufacturing defects and offers support for troubleshooting common issues. Extended warranties and support plans are available for purchase.
Packaging/Weight/Dimension:
- Packaging: Secure and environmentally conscious, designed to protect the device during transit.
- Weight: Extremely lightweight, enhancing its portability.
- Dimensions: Compact, ensuring it is easy to handle and use in confined spaces.
Shop Today:
The HP PRO FORITS G11 Laptop is available now. Purchase this versatile, portable laptop to enhance your productivity and adaptability wherever you go.
After Sales Support:
Our dedicated customer service team is available to assist with any questions or issues, ensuring you make the most out of your new HP laptop from the start.
Disclaimer:
Specifications and availability are subject to change without notice. Always verify product details with official sources before making a purchase. Images are for illustrative purposes only and may not fully represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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