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Dascom Kiosk Solutions – Streamlined Interactions

Dascom Kiosk Solutions – Streamlined Interactions

Regular price Dhs. 8,550.00 AED
Regular price Dhs. 8,600.00 AED Sale price Dhs. 8,550.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Dascom Kiosk Solutions – Streamlined Interactions and Service Delivery


Dascom Kiosk Solutions are tailored to enhance customer engagement and streamline service operations across a variety of settings, including retail, healthcare, and public service environments. These kiosks combine robust hardware with intuitive software to deliver a versatile and user-friendly customer experience.

Product Description:

Dascom Kiosk Solutions provide self-service capabilities that allow users to perform tasks such as ticketing, registration, and payments independently, reducing wait times and improving overall service efficiency. Equipped with high-quality touchscreens, secure enclosures, and customizable software, Dascom kiosks are designed to meet the specific needs of any business or organization looking to enhance their service delivery model.

Key Features:

  • High-Resolution Touchscreens: Offer clear and responsive user interaction.
  • Customizable Software Interfaces: Tailored to meet the specific operational needs and branding of any organization.
  • Robust Physical Construction: Ensures durability and security in high-traffic environments.
  • Multiple Functionality: Includes options for printing, scanning, and digital displays.

Product Quality and Performance:

Dascom Kiosk Solutions are built with high-quality materials and state-of-the-art technology to ensure reliability and durability. The kiosks are designed to withstand intensive use in various environments, providing consistent performance and requiring minimal maintenance.


  • Display: Options range from standard to large-format touchscreens.
  • Connectivity: Includes Wi-Fi, Ethernet, and optional cellular connections.
  • Components: High-quality printers, scanners, and payment modules integrated as needed.
  • Customization: Available in various sizes and configurations to suit different spatial and functional requirements.

Purpose of Use:

Dascom Kiosk Solutions are ideal for businesses looking to reduce operational costs and enhance customer service. They are particularly effective in areas such as ticket sales, patient check-ins, retail self-checkout, and information points in public spaces.

How to Use:

Operate the kiosk by interacting with the touchscreen to access various services such as making payments, printing documents, or navigating service menus. Regular software updates and routine hardware checks ensure optimal functionality.

Supported OS/Application/Industries:

The kiosks are equipped with software that can be customized to run on multiple operating systems, making them suitable for a wide range of industries including retail, healthcare, government, and transportation.

Benefits & Compatibility:

Dascom Kiosk Solutions provide significant benefits by enhancing customer service, reducing queue times, and enabling 24/7 operation in critical areas. They are compatible with various software systems and can be integrated into existing IT infrastructure seamlessly.

Warranty and FAQs:

Each kiosk comes with a comprehensive warranty, and support details can be found on the NEO Digital support page. For more in-depth queries, customer service is readily available to assist.

Delivery Services (UAE):

NEO Digital ensures careful handling and timely delivery of all kiosk solutions across the UAE, with professional setup and installation services available.

After Sales Support:

Our after-sales support includes on-site maintenance, remote troubleshooting, and customer training to ensure that each kiosk operates efficiently and continues to meet the needs of users and businesses alike.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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