NEO Digital
DELL ALIENWARE AURORA R16 Desktop - 14th Gen i9-14900KF, 32GB, 2TB SSD, NVIDIA GeForce RTX 4090
DELL ALIENWARE AURORA R16 Desktop - 14th Gen i9-14900KF, 32GB, 2TB SSD, NVIDIA GeForce RTX 4090
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience unparalleled gaming with the Alienware Aurora R16, powered by a 14th Gen Intel i9-14900KF, 32GB RAM, 2TB SSD, and the groundbreaking NVIDIA RTX 4090. Dive into ultra-realistic graphics and lightning-fast performance.
Overview
The DELL ALIENWARE AURORA R16 Desktop is crafted for the most demanding gamers and tech enthusiasts. Featuring an Intel Core i9-14900KF processor from the latest 14th generation, 32GB of RAM, a massive 2TB SSD for rapid data access, and equipped with the revolutionary NVIDIA GeForce RTX 4090 graphics card, this desktop pushes the boundaries of gaming performance and graphic fidelity.
Product Description
The Alienware Aurora R16 is a powerhouse engineered to handle the most intensive gaming experiences and demanding creative workloads with ease. The Intel Core i9-14900KF delivers unmatched processing capabilities, complemented by the robust NVIDIA RTX 4090, which is designed for gamers and creators who seek ultimate performance and want to push their systems to the limit. The 2TB SSD offers extensive storage space with exceptional speed, ensuring that games and applications load in the blink of an eye. With its cutting-edge cooling system and customizable RGB lighting, the Aurora R16 isn’t just about performance; it’s also a centerpiece that showcases your gaming setup.
Key Features
- Processor: 14th Gen Intel Core i9-14900KF for extreme computing power.
- Memory: 32GB DDR5 RAM ensures fluid multitasking and gaming.
- Storage: 2TB SSD for vast storage and ultra-fast load times.
- Graphics: NVIDIA GeForce RTX 4090, the pinnacle of gaming GPUs, offers unprecedented graphics performance.
- Cooling: Advanced cooling technology maintains optimal temperatures for sustained performance.
- Customization: Configurable RGB lighting to match your gaming aesthetics.
Product Quality and Performance
The Aurora R16 is built with precision, using only high-quality components that guarantee longevity and reliability. The desktop's innovative design supports peak performance through enhanced cooling mechanisms, ensuring the components run at their best without throttling under heavy loads.
Specifications
- CPU: Intel Core i9-14900KF
- RAM: 32GB DDR5
- Storage: 2TB PCIe NVMe SSD
- Graphics: NVIDIA GeForce RTX 4090
- Operating System: Windows 11 Home
- Ports: Multiple USB 3.2, USB-C, Ethernet, HDMI, DisplayPort
- Connectivity: Wi-Fi 6E and Bluetooth for high-speed connections.
Purpose of Use
- Ultra-High-Definition Gaming: Built to run AAA games at maximum settings with exceptional frame rates.
- Professional Content Creation: Handles complex video editing, 3D rendering, and large-scale simulations effortlessly.
- Streaming: Ideal for streamers who need powerful performance to broadcast smoothly while playing graphically intensive games.
How to Use
- Optimal Settings: Leverage the NVIDIA Control Panel to optimize graphical settings for each game to ensure peak performance.
- Maintenance: Regularly update drivers and manage system updates to keep the desktop running efficiently.
- Customization: Utilize the Alienware Command Center to personalize lighting and manage thermal controls.
Supported Applications
Perfect for running the most demanding applications like Adobe Premiere Pro, Autodesk Maya, and VR applications, as well as latest-generation high-fidelity games.
Benefits & Compatibility
The desktop supports multi-display setups and is compatible with a wide range of peripherals and VR systems, making it versatile for various high-end gaming and professional setups.
Warranty and FAQs
Includes a standard one-year warranty with options for extended protection plans, ensuring comprehensive coverage and support.
Packaging/Weight/Dimension
Expertly packaged to ensure safe delivery. While designed for high performance, the chassis is also crafted to fit into modern gaming spaces efficiently.
Shop Today & Receive Your Delivery!
Purchase your Alienware Aurora R16 now and start experiencing gaming at a level you've never seen before. Enjoy fast delivery and exceptional customer service.
Best Price Guarantee
We monitor the market to ensure you receive the best price. Find a lower price elsewhere, and we'll match it.
After Sales Support
Our dedicated support team is available to help with any setup, performance, or technical issues, ensuring you get the most out of your Alienware experience.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences to help others make informed decisions about this high-end gaming machine.
Stock Availability
Contact us for current availability and custom configuration options to tailor the Aurora R16 specifically to your gaming or professional needs.
Get in Touch
For more information or specific inquiries about the Alienware Aurora R16, our expert customer service team is ready to provide personalized advice and support.
Disclaimer
Specifications, availability, and pricing of the Alienware Aurora R16 are subject to change without notice. Always verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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