NEOTECH
LENOVO THINKPAD L13 Laptop - 10th Gen i5-10210U, 8GB, 512GB SSD, 13.3" FHD
LENOVO THINKPAD L13 Laptop - 10th Gen i5-10210U, 8GB, 512GB SSD, 13.3" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover efficiency on-the-go with the Lenovo ThinkPad L13 featuring a 10th Gen Intel i5-10210U, 8GB RAM, 512GB SSD, and a 13.3" FHD display. Perfect for professionals who demand performance and portability.
Overview
The Lenovo ThinkPad L13 is crafted for professionals seeking a balance between performance and mobility. This laptop, powered by the 10th Generation Intel Core i5-10210U processor, is complemented by 8GB of RAM and a 512GB SSD, making it ideal for high-efficiency tasks and robust multitasking. The 13.3-inch Full HD display offers sharp visuals for presentations and detailed work.
Product Description
The ThinkPad L13 is designed to enhance productivity with its lightweight build and powerful internals. It features a durable chassis that adheres to rigorous military-grade testing standards, ensuring it can withstand on-the-go demands. Its 13.3-inch FHD screen provides excellent clarity for detailed tasks, while the integrated Intel UHD Graphics ensures smooth graphic performance for professional applications.
Key Features
- Processor: 10th Gen Intel Core i5-10210U for efficient computing.
- Memory: 8GB RAM allows for fluid multitasking.
- Storage: 512GB SSD offers ample space and fast system responsiveness.
- Display: 13.3-inch FHD display delivers crisp, vibrant visuals.
- Portability: Compact and lightweight, ideal for mobile professionals.
- Connectivity: Equipped with essential ports and Wi-Fi 6 for seamless connectivity.
Product Quality and Performance
The ThinkPad L13 is built to Lenovo’s high standards of durability and reliability, featuring a body that's tested against 12 military-grade requirements and more than 200 quality checks to ensure it runs in extreme conditions.
Specifications
- CPU: 10th Gen Intel Core i5-10210U
- RAM: 8GB DDR4
- Storage: 512GB PCIe NVMe SSD
- Graphics: Integrated Intel UHD Graphics
- Display: 13.3" Full HD (1920 x 1080), anti-glare
- Operating System: Windows 10 Pro
- Connectivity: Wi-Fi 6, Bluetooth 5.1, USB-C, USB 3.1, HDMI
Purpose of Use
- Business Travel: Slim and portable with secure features for working on the move.
- Daily Computing: Handles daily tasks with ease, from document editing to web browsing.
- Remote Meetings: Equipped with an HD webcam and dual microphones for clear video conferences.
How to Use
- Setup: Quick setup with Windows 10 Pro for immediate use out of the box.
- Daily Operations: Ideal for handling emails, creating documents, and managing data.
- Maintenance: Simple maintenance with Lenovo Vantage for updates and diagnostics.
Supported Applications
Efficiently runs business applications like Microsoft Office, Zoom, and Adobe Acrobat, plus light photo editing software.
Benefits & Compatibility
Its compact size does not compromise on screen real estate, making it perfect for those who need a capable machine that is easy to carry.
Warranty and FAQs
Includes a 1-year standard Lenovo warranty with options for extension to cover common technical issues and accidental damage.
Packaging/Weight/Dimension
Packaged to ensure safety with minimal environmental impact, reflecting Lenovo’s commitment to sustainability.
Shop Today & Receive Your Delivery!
Order your Lenovo ThinkPad L13 online for exclusive savings and rapid delivery options.
Best Price Guarantee
We offer a price match guarantee—find this model cheaper elsewhere, and we’ll match the price.
After Sales Support
Our customer service team is on hand to offer post-purchase support and address any queries or concerns.
Request for Customer Reviews and Testimonials
Your feedback is valuable! Please leave a review on our site to assist others in making informed decisions about their technology needs.
Stock Availability
Check online for real-time stock updates to ensure you can acquire the Lenovo ThinkPad L13 without delay.
Get in Touch
For more details about the ThinkPad L13 or for help placing your order, please reach out to our customer support team.
Disclaimer
All information is provided for general informational purposes only and may change without notice. Please verify all details with the sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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