NEOTECH
LENOVO THINKPAD T14 GEN 5 (2024) Laptop - Series 1 Ultra 7-155U, 16GB, 512GB SSD, 14” WUXGA
LENOVO THINKPAD T14 GEN 5 (2024) Laptop - Series 1 Ultra 7-155U, 16GB, 512GB SSD, 14” WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash productivity with the Lenovo ThinkPad T14 Gen 4, powered by a 13th Gen i7-1365U, 16GB RAM, 512GB SSD, and a stunning 14-inch WUXGA display. Perfect for professionals who demand top-tier performance.
Overview
The Lenovo ThinkPad T14 Gen 4 is tailored for business professionals who require uncompromised performance and reliability. Equipped with a 13th Gen Intel i7-1365U processor and enhanced with 16GB of RAM and a 512GB SSD, this laptop ensures seamless operation in a variety of demanding applications. Its 14-inch WUXGA display delivers outstanding clarity and color accuracy, making it ideal for detailed work in graphics, data analysis, and more.
Product Description
This version of the ThinkPad T14 is a powerhouse designed for efficiency and security. It includes integrated Intel Iris Xe graphics, providing substantial graphical capabilities for professional design and multimedia tasks. The laptop is also fitted with comprehensive security features, including a fingerprint reader, IR camera, and TPM 2.0, safeguarding sensitive information against potential threats.
Key Features
- Processor: 13th Gen Intel i7-1365U for robust performance.
- Memory: 16GB RAM facilitates advanced multitasking.
- Storage: 512GB SSD offers ample space and fast data access.
- Display: 14-inch WUXGA screen ensures vibrant visuals with precise detail.
- Security: Top-level security features protect against unauthorized access.
- Durability: Meets MIL-STD-810H standards, ensuring resilience in harsh environments.
Product Quality and Performance
The ThinkPad T14 Gen 4's robust build and reliable performance make it a preferred choice for business users globally. Designed to handle intensive workloads, it operates efficiently under continuous use, suitable for everything from complex computations to creative projects.
Specifications
- CPU: 13th Gen Intel i7-1365U
- Graphics: Integrated Intel Iris Xe Graphics
- RAM: 16GB DDR4
- Storage: 512GB PCIe NVMe SSD
- Display: 14" WUXGA (1920x1200), anti-glare
- Operating System: Windows 11 Pro
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C, USB-A, HDMI, Ethernet
Purpose of Use
- Business Users: Excel in spreadsheets, presentations, and other office tasks.
- Creative Professionals: Handle graphic design, video editing, and other creative software efficiently.
- Academics and Researchers: Ideal for writing, research, and statistical analysis.
How to Use
- Setup: Follow the initial setup prompts to customize your Windows 11 Pro environment.
- Daily Use: Leverage the powerful specs for multitasking across various applications.
- Maintenance: Utilize Lenovo Vantage for system diagnostics and updates to ensure optimal performance.
Supported Applications
Flawlessly runs business-centric and creative applications such as Microsoft Office, Adobe Suite, and several CRM platforms.
Benefits & Compatibility
- Connectivity: Features a comprehensive array of ports for easy connection to peripherals.
- Portable Design: Lightweight and robust, perfect for travel and mobile use.
Warranty and FAQs
Includes Lenovo's standard 1-year warranty, with options for extended coverage ensuring long-term reliability and support.
Packaging/Weight/Dimensions
The laptop is packaged using sustainable materials, designed to be lightweight for portability while protecting the device during shipping.
Best Price Guarantee
Get the best price with Lenovo's price match guarantee; find a lower price elsewhere, and we will match it.
After Sales Support
Lenovo provides exceptional after-sales service, offering help with technical issues, warranty claims, and user inquiries.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the ThinkPad T14 Gen 4 to assist others in their buying decision.
Stock Availability
Regular updates on stock availability can be found on Lenovo’s website to ensure you can secure your laptop without any hassle.
Get in Touch
Reach out to Lenovo customer service for more information or assistance with the ThinkPad T14 Gen 4.
Disclaimer
All product specifications and availability may change without prior notice. Always verify the details with Lenovo before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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