NEO Digital
LENOVO THINKPAD T14 GEN 4 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 14” WUXGA
LENOVO THINKPAD T14 GEN 4 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 14” WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience superior productivity with the Lenovo ThinkPad T14 Gen 4, featuring a 13th Gen i7-1355U, 16GB RAM, 512GB SSD, and a brilliant 14-inch WUXGA display. Ideal for professionals on the move.
Overview
The Lenovo ThinkPad T14 Gen 4 is designed for modern professionals who need a reliable, powerful, and secure laptop. Equipped with a 13th Gen Intel i7-1355U processor, 16GB of RAM, and a 512GB SSD, this laptop offers excellent performance for business applications, multimedia, and multitasking. Its 14-inch WUXGA display delivers sharp, vibrant visuals for an enhanced viewing experience.
Product Description
This iteration of the ThinkPad T14 is optimized for productivity and security, making it a top choice for business users. It features robust security options, including a fingerprint reader, IR camera for facial recognition, and TPM 2.0 for hardware-based security. The durable build meets several military-grade tests, ensuring it can withstand the rigors of daily travel and use.
Key Features
- Processor: 13th Gen Intel i7-1355U provides efficient and powerful processing.
- Memory: 16GB RAM for seamless multitasking.
- Storage: 512GB SSD for quick file access and ample storage space.
- Display: 14-inch WUXGA (1920x1200) screen offers crisp, detailed visuals.
- Security: Advanced features like fingerprint sensor, IR facial recognition, and TPM for enhanced data protection.
- Build: MIL-STD-810H certified, designed to handle extreme conditions.
Product Quality and Performance
The ThinkPad T14 Gen 4 is built to Lenovo’s rigorous quality standards, ensuring both performance and durability. It’s a dependable device that performs well under pressure, suitable for everything from spreadsheets and presentations to video conferencing.
Specifications
- CPU: 13th Gen Intel i7-1355U
- Graphics: Integrated Intel Iris Xe Graphics
- RAM: 16GB DDR4
- Storage: 512GB PCIe NVMe SSD
- Display: 14" WUXGA (1920x1200), anti-glare
- Operating System: Windows 11 Pro
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C, USB-A, HDMI, Ethernet, optional Nano-SIM slot
Purpose of Use
- Business and Enterprise: Ideal for handling corporate software, large documents, and multitasking.
- Remote Work: Equipped with features for secure and efficient remote access to work environments.
- Academic Professionals: Suitable for research, writing, and educational software.
How to Use
- Setup: Start by configuring your Windows 11 Pro settings tailored to your preferences.
- Daily Operations: Use for business applications, multimedia content, and connectivity with external displays and devices.
- Maintenance: Regular updates and checks with Lenovo Vantage for system health and software updates.
Supported Applications
Runs a wide range of business applications such as Microsoft Office Suite, Adobe Creative Cloud, and virtual meeting platforms like Zoom and Microsoft Teams.
Benefits & Compatibility
- Portability: Lightweight and easy to transport, ideal for professionals on the go.
- Connectivity Options: Offers a comprehensive range of ports for connecting multiple peripherals.
Warranty and FAQs
Comes with a standard 1-year Lenovo warranty, with extended warranties available for additional peace of mind.
Packaging/Weight/Dimensions
Sleek and environmentally friendly packaging; the laptop is compact, making it easy to carry in most bags or briefcases.
Best Price Guarantee
Lenovo ensures competitive pricing and will match lower prices found on key specifications.
After Sales Support
Lenovo provides extensive support options including dedicated customer service and technical assistance for any issues.
Request for Customer Reviews and Testimonials
Encourage customers to share their experiences using the ThinkPad T14 Gen 4 to help others make informed decisions.
Stock Availability
Regularly updated stock information on the Lenovo website ensures you can quickly purchase your laptop without delay.
Get in Touch
For more detailed product information or assistance, contact Lenovo’s customer support team directly.
Disclaimer
All product specifications and availability are subject to change without notice. Check with Lenovo directly to confirm the latest information before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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