NEOTECH
LENOVO THINKPAD E16 Gen 1 Laptop - 13th Gen i7-1355U, 8GB, 512GB SSD, 16" WUXGA
LENOVO THINKPAD E16 Gen 1 Laptop - 13th Gen i7-1355U, 8GB, 512GB SSD, 16" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Lenovo ThinkPad E16 Gen 1, featuring a powerful 13th Gen i7-1355U, 8GB RAM, 512GB SSD, and a vivid 16" WUXGA display. Ideal for professionals.
Overview
The Lenovo ThinkPad E16 Gen 1 is built for the professional who demands reliability and performance on the go. Equipped with a 13th Gen Intel Core i7-1355U processor and a 16-inch WUXGA display, this laptop delivers exceptional processing power and crisp visuals for an enhanced work experience.
Product Description
This ThinkPad is a powerhouse, designed to tackle intensive tasks with ease. The 13th Gen i7 processor combined with 8GB of RAM ensures seamless multitasking, while the 512GB SSD offers ample storage for all your files and rapid system responsiveness. Its 16" WUXGA display not only provides wide-angle viewing but also offers vibrant color reproduction for precision tasks and media consumption.
Key Features
- High-Performance CPU: Intel Core i7-1355U for top-tier efficiency.
- Large WUXGA Display: 16-inch screen for superior visual clarity.
- Ample Storage and Memory: 512GB SSD coupled with 8GB of RAM for heavy-duty multitasking.
- Built for Durability: Meets military specification testing for robustness.
- Enhanced Connectivity: Comprehensive port selection for peripheral attachments.
Product Quality and Performance
The ThinkPad E16 Gen 1 is designed to withstand the challenges of daily use and mobile work environments, passing stringent quality tests. It delivers sustained performance whether you’re at the office or on the move, making it a dependable choice for business professionals.
Specifications
- CPU: Intel Core i7-1355U
- RAM: 8GB
- Storage: 512GB SSD
- Display: 16-inch WUXGA (1920x1200)
- OS: Pre-installed with Windows
Purpose of Use
- Professional Work: Excel in managing complex projects and software.
- Content Viewing: Enjoy high-definition media with a clear, large display.
- Travel Friendly: Perfect for professionals who need reliable technology on the move.
How to Use
- Initial Setup: Easy out-of-the-box setup with pre-installed Windows.
- Daily Use: Optimized for business applications, web browsing, and multimedia.
- Maintenance: Regular updates via Lenovo Vantage for peak performance.
Benefits & Compatibility
- Efficient Multitasking: Robust multitasking capabilities streamline your workflow.
- Superior Display Quality: Ideal for detailed graphics work and high-definition video.
- Broad Compatibility: Supports various peripherals through diverse ports.
Warranty and Support
Includes a standard Lenovo warranty with options for extended coverage, ensuring long-term reliability and support.
Packaging/Weight/Dimensions
- Packaging: Eco-friendly packaging designed to reduce environmental impact.
- Portability: Designed for ease of transport, fitting comfortably in most bags.
- Dimensions: Optimized footprint for mobility without sacrificing screen size.
Best Price Guarantee
Competitively priced with a best price match promise against other major retailers.
After Sales Support
Dedicated Lenovo support for any queries or issues, ensuring a seamless customer experience.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experience with the ThinkPad E16 Gen 1 to assist others in their decision-making.
Stock Availability
Check availability on Lenovo’s official website or through authorized dealers. Contact us directly for up-to-date information before making your purchase.
Get in Touch
For more details or support, please contact Lenovo customer service or visit our website.
Disclaimer
All product details and specifications are subject to change. Confirm all information with the sales team prior to purchase. Product images are for illustration only and may not directly represent the item
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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