NEO Digital
LENOVO THINKPAD X1 Carbon Gen 12 Laptop - Series 1 Ultra 7-155U, 16GB, 1TB SSD, 14.0″ WUXGA
LENOVO THINKPAD X1 Carbon Gen 12 Laptop - Series 1 Ultra 7-155U, 16GB, 1TB SSD, 14.0″ WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master productivity with the Lenovo ThinkPad X1 Carbon Gen 12, featuring the Ultra 7-155U processor, 16GB RAM, and 1TB SSD. Dive into tasks with a 14" WUXGA display designed for professionals.
Overview
Introducing the Lenovo ThinkPad X1 Carbon Gen 12, a testament to superior craftsmanship and advanced performance. Powered by the Series 1 Ultra 7-155U processor and equipped with 16GB of RAM, this laptop is tailored for the high demands of modern professionals. The 1TB SSD provides extensive storage for all your files, and the 14-inch WUXGA display ensures crisp, detailed visuals for any task.
Product Description
The Lenovo ThinkPad X1 Carbon Gen 12 offers a blend of premium usability and cutting-edge performance. Featuring the Series 1 Ultra 7-155U processor, this laptop handles data-intensive applications effortlessly, while the 16GB of RAM facilitates smooth multitasking. The 1TB SSD delivers ample space and lightning-fast load times. With its 14.0" WUXGA display, every detail is sharp and engaging, making it perfect for presentations, detailed analysis, and multimedia consumption.
Key Features
- Series 1 Ultra 7-155U Processor: High-efficiency processing for enterprise-level tasks.
- 16GB RAM & 1TB SSD: Ensures robust multitasking and expansive storage.
- 14-inch WUXGA Display: Offers vivid visuals with enhanced clarity.
- Sleek and Durable Design: Ultralight yet sturdy, ideal for the rigors of frequent travel.
Product Quality and Performance
The ThinkPad X1 Carbon Gen 12 is constructed to pass rigorous industry standards, proving its capability to withstand extreme conditions and heavy use. Its performance is optimized for business, efficiently running complex software and multiple applications without compromise.
Specifications
- Processor: Series 1 Ultra 7-155U
- Memory: 16GB RAM
- Storage: 1TB SSD
- Display: 14.0" WUXGA (1920 x 1200)
- Operating System: Windows 11 Pro
Purpose of Use
Ideal for executives, IT professionals, and anyone who demands top-tier performance on the go. This laptop excels in handling corporate tasks, creative projects, and everything in between.
How to Use
Leverage the capabilities of Windows 11 Pro along with the hardware efficiency of your X1 Carbon to maximize productivity. Keep the system updated, manage your storage wisely, and use cloud solutions for enhanced data security and accessibility.
Supported OS/Application/Industries
Designed to run Windows 11 Pro, the X1 Carbon supports a wide array of professional software across finance, technology, design, and more, meeting diverse industry needs with its robust capabilities.
Benefits & Compatibility
With its advanced features, the X1 Carbon Gen 12 is perfect for enhancing workflow efficiencies. It is compatible with various peripherals and business applications, ensuring seamless integration into any professional environment.
Warranty and FAQs
It comes with a standard one-year warranty, extendable to up to three years. For more detailed information and support, please visit our website or contact our customer service.
Stock Availability
Check availability for the Lenovo ThinkPad X1 Carbon Gen 12 by contacting us directly. Due to its popularity, we recommend confirming stock status as early as possible to ensure timely acquisition.
Best Price Guarantee
We provide competitive pricing for the Lenovo ThinkPad X1 Carbon Gen 12. Find a lower price elsewhere, and we'll match it, ensuring you receive the best deal available.
After Sales Support
Our after-sales support is dedicated to ensuring your complete satisfaction with the ThinkPad X1 Carbon. We are here to assist with any technical issues or queries you might have post-purchase.
Request for Customer Reviews and Testimonials
We value your feedback on the Lenovo ThinkPad X1 Carbon Gen 12. Your insights help others make informed decisions and allow us to improve our service continually.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Please verify all details with our sales team before making a purchase, as specifications, availability, and prices are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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