NEO Digital
LENOVO THINKPAD E16 Gen 2 (2024) Laptop - Series 1 Ultra 7-155U, 16GB, 512GB SSD, 16" WUXGA Touch
LENOVO THINKPAD E16 Gen 2 (2024) Laptop - Series 1 Ultra 7-155U, 16GB, 512GB SSD, 16" WUXGA Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your productivity with the Lenovo ThinkPad E16 Gen 2 (2024), featuring a Series 1 Ultra 7-155U processor, 16GB RAM, 512GB SSD, and a responsive 16-inch WUXGA touchscreen. Perfect for professionals seeking advanced capabilities in a portable format.
Overview
The Lenovo ThinkPad E16 Gen 2 (2024) is crafted to deliver superior performance through its advanced Series 1 Ultra 7-155U processor, combined with the intuitive control of a 16-inch WUXGA touchscreen. This laptop is designed for professionals who require powerful computing with enhanced interaction capabilities.
Product Description
The ThinkPad E16 Gen 2 (2024) stands out with its robust Series 1 Ultra 7-155U processor, ensuring fast and efficient handling of complex software applications and multitasking needs. The 16GB of RAM and 512GB SSD provide ample space and high-speed access to essential files and applications. The standout feature, a 16-inch WUXGA (1920x1200) touchscreen, offers users precise control and superior image clarity, making it ideal for creative professionals, data analysts, and those who prefer an interactive approach to productivity.
Key Features
- Series 1 Ultra 7-155U Processor: High-end performance for demanding business and creative applications.
- 16GB RAM & 512GB SSD: Facilitates excellent multitasking capabilities and offers substantial storage capacity.
- 16-inch WUXGA Touchscreen: Provides sharp visuals and responsive touch interaction for an enhanced user experience.
- Durable and Secure: Built with Lenovo's renowned robustness and equipped with comprehensive security features including a TPM 2.0 chip and optional fingerprint reader.
- Connectivity Options: Includes USB-C, HDMI, and other essential ports, plus Wi-Fi 6 for fast and reliable wireless connectivity.
Product Quality and Performance
The ThinkPad E16 Gen 2 (2024) maintains the high durability standards expected from Lenovo, ensuring it can withstand the demands of professional use. Its performance is optimized to support heavy workloads, making it a reliable tool for professionals across various sectors.
Specifications
- Processor: Series 1 Ultra 7-155U
- Memory: 16GB RAM
- Storage: 512GB SSD
- Graphics: Integrated graphics tailored to work seamlessly with the Series 1 Ultra processor
- Display: 16" WUXGA (1920 x 1200) Touchscreen
- Operating System: Windows 11 Pro
Purpose of Use
Ideal for professionals in fields such as graphic design, video editing, engineering, and data science, who require a powerful machine that combines high processing capabilities with an interactive display for detailed work and presentations.
How to Use
To maximize the ThinkPad E16 Gen 2's performance, ensure regular system updates and manage your storage efficiently. The touchscreen functionality enhances productivity in design and data manipulation tasks, so incorporating compatible peripherals like a stylus can further enhance your workflow.
Supported OS/Application/Industries
The laptop is equipped with Windows 11 Pro, making it suitable for a wide range of applications, particularly those that benefit from touch interaction, such as creative software, project management tools, and interactive training programs.
Benefits & Compatibility
The touchscreen adds a layer of functionality that is beneficial for presentations and creative tasks, providing users with an intuitive way to interact with their work. The robust build and advanced connectivity ensure that the laptop can serve as a comprehensive workstation, whether docked at an office or used on the go.
Warranty and FAQs
Lenovo offers a standard one-year warranty, with extended options available. Visit Lenovo’s support website for detailed FAQs, troubleshooting tips, and technical support resources.
Stock Availability
Contact our sales department to check the current availability of the Lenovo ThinkPad E16 Gen 2 (2024). Due to its high-performance features and new release status, availability might be limited.
Best Price Guarantee
We strive to offer the best prices for our Lenovo ThinkPad models. If you find this model at a lower price elsewhere, we will match it to ensure you receive the best possible deal.
After Sales Support
Our customer support team is readily available to assist with any setup, configuration, or usage inquiries, ensuring a seamless experience from the moment you start using your new laptop.
Request for Customer Reviews and Testimonials
We encourage users of the Lenovo ThinkPad E16 Gen 2 (2024) to share their experiences to assist others in making well-informed purchasing decisions. Your insights are invaluable in helping us improve our service and product offerings.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all details with our sales team before making a purchase, as specifications, availability, and pricing are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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