NEOTECH
LENOVO ThinkPad E14 Gen 5 Laptop - 13th Gen i5-1335U, 8GB, 512GB SSD, 14" WUXGA
LENOVO ThinkPad E14 Gen 5 Laptop - 13th Gen i5-1335U, 8GB, 512GB SSD, 14" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover unmatched productivity with the Lenovo ThinkPad E14 Gen 5, featuring a 13th Gen Intel i5-1335U, 8GB RAM, 512GB SSD, and a vibrant 14-inch WUXGA display. Designed for professionals who need a reliable workhorse.
Overview
The Lenovo ThinkPad E14 Gen 5 is a robust laptop tailored for business professionals who require performance, reliability, and durability. With its latest 13th Generation Intel processor and a sharp WUXGA display, it offers the perfect balance of functionality and portability for serious workloads.
Product Description
The Lenovo ThinkPad E14 Gen 5 is powered by a 13th Gen Intel Core i5-1335U processor, making it capable of handling demanding applications with ease. The 8GB of RAM ensures smooth multitasking, and the 512GB SSD provides ample space with rapid data access speeds. Its 14-inch WUXGA (1920 x 1200) display delivers crisp, clear visuals with enhanced colors and brightness, perfect for both productivity tasks and media consumption. This laptop also maintains the signature ThinkPad durability with a sleek, refined design, making it an excellent choice for professionals on the move.
Key Features
- 13th Gen Intel Core i5-1335U Processor: Offers robust performance for multitasking and demanding software.
- 8GB RAM: Allows for efficient handling of large files and applications simultaneously.
- 512GB SSD: Speeds up boot times and provides substantial storage for documents and multimedia.
- 14-inch WUXGA Display: Ensures sharper text and more vivid images, enhancing the viewing experience.
- Built-in Security: Features like the fingerprint reader and dTPM 2.0 provide enhanced security, safeguarding your data.
- Mil-Spec Tested: The laptop's build quality adheres to rigorous military standards, ensuring durability and resilience in various conditions.
Specifications
- Processor: Intel Core i5-1335U (13th Gen)
- Memory: 8GB DDR4 RAM
- Storage: 512GB SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 14-inch WUXGA (1920 x 1200)
- Operating System: Windows 11 Pro
- Battery Life: Up to 13 hours
- Connectivity: Wi-Fi 6, Bluetooth 5.2
- Ports: USB-C, USB 3.2, HDMI, Ethernet, audio jack
Product Quality and Performance
The ThinkPad E14 Gen 5 is engineered to support heavy usage scenarios frequently encountered in corporate environments. It provides a solid performance foundation for everything from intense spreadsheet work to video conferencing.
Purpose of Use
- Corporate Use: Ideal for handling enterprise-level applications and multitasking.
- Remote Work: With its high-quality camera and mic, coupled with robust connectivity options, it's perfect for teleconferencing.
- Educational Use: Suitable for teachers and students who need a reliable laptop for classes, presentations, and coursework.
How to Set Up
- Unboxing: Carefully unbox the laptop along with its power adapter and documentation.
- Initial Boot: Connect the power adapter, power on the device, and go through the Windows setup process including Wi-Fi configuration and user account setup.
- Software Updates: Install the latest Windows updates and drivers to ensure your system is up to date for optimal performance.
- Software Installation: Install necessary work applications such as Microsoft Office, communication tools, and security software.
- Personalization: Customize your settings including power management, display preferences, and ergonomic adjustments.
Benefits & Compatibility
This laptop is highly compatible with standard office productivity suites and enterprise management tools, making it a versatile choice for various professional environments.
Warranty and FAQs
Lenovo offers a standard one-year warranty on the ThinkPad E14 Gen 5, with extended warranty options available to cover additional scenarios such as accidental damage.
Price and Availability
For the most current pricing and availability, please check Lenovo's official website or contact authorized Lenovo resellers. Prices may vary based on configuration and regional promotions.
After Sales Support
Lenovo provides comprehensive after-sales support through their customer service portal, direct helplines, and network of service centers, ensuring you receive timely assistance whenever needed.
Request for Customer Reviews and Testimonials
Users are encouraged to share their experiences and feedback on the Lenovo ThinkPad E14 Gen 5 to help others make more informed purchasing decisions.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify specifications and features with official Lenovo resources or authorized retailers before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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