NEO Digital
LENOVO THINKVISION D19-10 Monitor - 18.5" HD (1366 x 768), TN, HDMI, VGA, 200 nits, 60 Hz
LENOVO THINKVISION D19-10 Monitor - 18.5" HD (1366 x 768), TN, HDMI, VGA, 200 nits, 60 Hz
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your workspace with the Lenovo ThinkVision D19-10 Monitor, featuring an 18.5-inch HD display, TN panel, HDMI and VGA connectivity, and optimal brightness for daily tasks. Ideal for both home and office environments.
Overview
The Lenovo ThinkVision D19-10 Monitor offers essential functionality for both home and office use, providing reliable performance in a compact and eco-friendly design. This monitor is perfect for users looking for an affordable, space-saving solution without compromising on quality.
Product Description
The Lenovo ThinkVision D19-10 is an 18.5-inch monitor that delivers clear HD (1366 x 768) resolution on a TN panel, offering quick response times and consistent color from various viewing angles. With a brightness level of 200 nits and a refresh rate of 60 Hz, it provides adequate visibility and smooth image quality for everyday computing tasks. It includes HDMI and VGA ports, allowing flexibility in connectivity to both modern and legacy devices. The monitor's compact size and tilt-adjustable stand make it an ideal choice for environments where space is at a premium, and its low power consumption helps keep electricity costs down.
Key Features
- 18.5-inch HD Display: Offers sufficient screen space for daily applications with 1366 x 768 resolution.
- TN Panel: Provides faster response times, making it suitable for basic multimedia purposes and office work.
- Connectivity Options: Includes HDMI and VGA inputs for versatile compatibility with a wide range of devices.
- 200 nits Brightness: Ensures clear visibility in various lighting conditions without excessive power consumption.
- Tilt-Adjustable Stand: Allows users to adjust the angle for optimal viewing comfort.
- Eco-Friendly Design: Meets multiple environmental standards, including Energy Star, making it an energy-efficient choice.
Specifications
- Display Size: 18.5 inches
- Resolution: HD (1366 x 768)
- Panel Type: TN
- Brightness: 200 nits
- Refresh Rate: 60 Hz
- Aspect Ratio: 16:9
- Connectivity: HDMI, VGA
- Dimensions: With stand - 447.4 mm x 345.8 mm x 175 mm
- Weight: 2.75 kg
Product Quality and Performance
The ThinkVision D19-10 is designed for durability and long-term performance, making it a reliable choice for everyday computing. Its TN panel offers sufficient quality for tasks such as document editing, web browsing, and light multimedia use, making it an excellent choice for budget-conscious buyers.
Purpose of Use
- Office Work: Ideal for businesses needing multiple monitors for basic computing tasks.
- Home Use: Perfect for everyday activities such as internet browsing, checking emails, and basic photo viewing.
- Educational Purposes: Suitable for classrooms and libraries where simple display solutions are needed.
How to Set Up
- Unboxing: Carefully remove the monitor from its packaging.
- Connecting to Power: Connect the power cable to the monitor and plug it into an electrical outlet.
- Connecting to a Computer: Use the HDMI or VGA cable to connect the monitor to your computer. Adjust the settings through your computer’s control panel to optimize display resolution and refresh rate.
- Adjusting the Stand: Tilt the monitor using the adjustable stand to find the most comfortable viewing angle.
Benefits & Compatibility
This monitor's compact size and energy-efficient design make it a smart choice for users who need a basic display solution that conserves space and reduces energy consumption.
Warranty and FAQs
Lenovo provides a standard one-year warranty on the ThinkVision D19-10, covering manufacturing defects and offering support through Lenovo’s customer service network.
Price and Availability
For the latest pricing and availability, please check Lenovo’s official website or consult with authorized retailers. Prices may vary based on location and promotions.
After Sales Support
Lenovo offers comprehensive support services, including an online support portal, detailed FAQs, and access to technical support for troubleshooting and warranty claims.
Request for Customer Reviews and Testimonials
We encourage users of the Lenovo ThinkVision D19-10 to share their feedback and experiences to assist others in making informed decisions about this affordable and reliable monitor.
Disclaimer
Specifications, features, and availability are subject to change without notice. Always verify product details with Lenovo or authorized dealers before making a purchase. Product images are for illustration purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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